Business Development Manager: Professional and Managed Services
London or Manchester | Hybrid
London-based: 3 days per week in the new London office. Manchester-based: home-based, working closely with the Sales Director, who is also based in Manchester, with travel to London as needed.
£60,000 to £70,000 base | Double OTE (£120,000 to £140,000), uncapped | Car allowance
Base of accounts generating circa £50k GP a year to build on.
The Company
Our client is a leading independent UK managed service provider with more than 25 years of history supporting business growth and change. It helps ambitious mid-market organisations simplify, secure and scale their IT, delivering cloud, security, communications and modern workplace services, all backed by a UK-based service desk that runs 24/7.
The business has recently brought in new ownership and new leadership, both focused on accelerating investment in its people, capabilities and services. It has thousands of existing customers, a new London office as its growth hub and sales leadership based in Manchester. This is a build phase, not a maintenance role, and salespeople here directly shape where the business goes next.
The Role
You'll own the full customer journey, moving organisations from IT change to real transformation. That journey has three stages:
- Identify: open the door with consultancy and advisory work. Understand the customer's needs and pain points, and give them options and a clear roadmap.
- Create: turn that roadmap into professional services work, covering deployment, engineering and project delivery.
- Realise: move the customer onto a long-term managed services contract, where the value is delivered over time.
If you know Microsoft, great, if not we will teach you.
You'll start with an existing book of accounts worth around £50k in gross profit a year, with clear room to grow it. You'll also win new business and bring those customers into the same model. In addition you will target organisations to bring in net new.
What You'll Be Selling
- Microsoft solutions across Azure, Microsoft 365, Copilot and the Microsoft security stack
- AI and security solutions
- Consultancy and professional services
- Managed services
Typical contracts are worth £500k to £1m over three years, sold into organisations with 250 to 500 seats.
ICP of client is 150 - 500 seats
What You'll Be Doing
- Growing and expanding an existing portfolio of accounts
- Winning new logos in the 250 to 500 seat market
- Leading value-based, solution-led conversations with senior IT and business stakeholders
- Creating demand, moving customers from a single project to a wider transformation programme
- Co-selling with Microsoft
- Working closely with pre-sales, technical and delivery teams to shape and close complex deals
What We're Looking For
- At least 4 to 5 years of experience selling technology services
- A background in the Microsoft ecosystem is the priority, including experience of co-selling with Microsoft. Experience in AI, security and related technologies is also relevant
- A proven track record of selling consultancy, professional services and managed services, not just product or licensing
- Real examples of taking a customer from first engagement through to a managed services contract
- Experience closing multi-year deals in the £500k to £1m range
- You sell on value, not price
- You work at pace and are comfortable with the ambiguity that comes with transformation
Why Join?
- £60k to £70k base with double OTE, uncapped commission and a car allowance
- A large installed customer base to grow into
- New ownership and leadership investing in sales
- Hybrid working from the London hub, or home-based in Manchester alongside the Sales Director
- Career progression in a commercial function that is scaling up
- Selling in some of the fastest-growing areas of IT: cloud, security and AI
For a confidential conversation, apply now.
Ice Recruitment Ltd | www.ice-recruitment.com | 07961 381 096
Business Development Manager: Professional and Managed Services in London employer: ice recruitment
Our client is an exceptional employer, offering a dynamic work culture that fosters innovation and collaboration within the Network Services Team. With a competitive salary package, comprehensive benefits including private health insurance and a robust training and development programme, employees are empowered to grow their careers while contributing to exciting projects in the IT and networking sectors. The hybrid working model allows for flexibility, making it an attractive opportunity for those looking to thrive in a supportive environment in London.
