Account Director
Join a fast-growing, innovative IT managed services provider operating at the intersection of creativity and cyber resilience. As Account Director, you'll be instrumental in safeguarding clients' digital landscapes — driving impactful strategies that protect and elevate client networks in today's dynamic cyber ecosystem.
Performance Objectives
- Establish and nurture strategic partnerships with key clients, resulting in an increase of annual revenue streams by at least 20% per annum.
- Lead multi-functional teams in the delivery of bespoke security solutions, with a focus on zero downtime and 100% client satisfaction.
- Develop and execute performance enhancement strategies to improve network visibility and security posture by 30% within the first year.
- Create and present comprehensive client success reports, resulting in desired business outcomes for 95% of accounts managed.
- Collaborate with Solution Architects to innovate and tailor IT solutions, ensuring a minimum of 90% of clients adopt the company's suite of advanced network services.
- Proactively identify and mitigate potential operational risks, reducing incident response time to under 30 minutes on average.
Environment & Resources
- Work alongside a dynamic team of specialists in network optimization, cyber security, and cloud infrastructure.
- Utilize cutting-edge technology tools such as SIEMs, firewalls, and cloud monitoring platforms.
- Report directly to the Chief Operating Officer, with the support of a dedicated account management team.
Essential Qualifications
- A proven track record in account management or network services, ideally within the cyber security or IT consulting space.
- Strong leadership skills with experience leading multi-disciplinary teams to achieve high-impact objectives.
- Exceptional communication and presentation skills, with the ability to influence C-Suite clients and stakeholders.
- Demonstrated ability to innovate and drive performance improvements in a technology-focused environment.
Role Selling Points
- Join an early-stage, high-growth company recognized for its innovative solutions and fast-paced, dynamic environment.
- Opportunity to work with cutting-edge technologies in network optimization and cyber security enforcement.
- Supportive work culture enabling skill enhancement and career progression with tangible impacts across the industry.
Call-to-Action
If you're passionate about enhancing security landscapes and want to make a significant impact, we'd love to hear from you — apply now.
Account Director employer: ice recruitment
Our client is an exceptional employer, offering a dynamic work culture that fosters innovation and collaboration within the Network Services Team. With a competitive salary package, comprehensive benefits including private health insurance and a robust training and development programme, employees are empowered to grow their careers while contributing to exciting projects in the IT and networking sectors. The hybrid working model allows for flexibility, making it an attractive opportunity for those looking to thrive in a supportive environment in London.
