Service Delivery Manager | Customer Experience Lead in Peterborough

Service Delivery Manager | Customer Experience Lead in Peterborough

Peterborough Full-Time On-site
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ICE – Industrial Cleaning Equipment is seeking a Service Delivery Manager to lead a growing Helpdesk team in Peterborough. This 100% office-based role offers a Β£40,000–£45,000 salary plus benefits and a 40-hour week with 1 in 12 weekend duties.

You will manage the Helpdesk, ensuring proactive communication with customers and end-to-end query ownership while driving standards and team development.

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Service Delivery Manager | Customer Experience Lead in Peterborough employer: ICE - Industrial Cleaning Equipment

ICE is an exceptional employer, offering a dynamic work environment where finance professionals can thrive amidst rapid growth and innovation. With a strong commitment to employee development, competitive benefits including private healthcare and a generous leave policy, and a culture that values diversity and inclusion, ICE provides the perfect platform for Finance Business Partners to make a meaningful impact while advancing their careers in a supportive setting.

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Contact Details:

ICE - Industrial Cleaning Equipment Recruitment Team