O260401 - Food and Beverage Assistant - Cellarman in City of Westminster

Westminster / Home based – £31,500 plus overtime – Full‑Time (40 hours per week) – Permanent

One Great George Street is a prestigious, Grade II listed venue in Westminster, London, housed within the heritage building of the Institution of Civil Engineers.

The Role

We’re looking for a hands‑on, customer‑focused Food & Beverage Assistant/Cellar person to join our Catering team at OGGS. The role is varied, involving cellar operations, café/bar service, and event support, with an equal split between cellar responsibilities and front‑of‑house service.

Key Responsibilities

• Manage cellar operations, including stock control, deliveries, issuing stock, and maintaining cellar integrity.
• Support the running of events, conferences, meetings, café/bar and room service operations.
• Assist with beverage ordering, stock projections and monitoring consumption.
• Coach and guide casual and temporary staff during events and bar service.
• Liaise closely with kitchen and front‑of‑house teams to deliver smooth, high‑quality service.
• Ensure compliance with licensing laws, food allergen legislation and health & safety standards.
• Maintain accurate stock records and support stocktakes using the P2P (Procure Wizard) system.
• Identify risks, resolve issues promptly and raise escalation where required.
• Perform manual handling as required; relevant training and safety equipment will be provided.

About You

• Strong background in conference, banqueting, hotel or venue administration (e.g., Sales/Conference Coordinator).
• Excellent command of written and spoken English.
• Confident MS Word, Excel and Outlook user.
• Experience using a computerised diary system.
• Exceptional organisational skills and the ability to prioritise effectively.
• Comfortable using initiative and working flexibly in a changing environment.
• Experience in operational roles within a hotel or venue setting.
• Brilliant customer focus and attention to detail.
• Strong communication and confident but appropriate assertiveness.
• Team‑orientated with excellent relationship‑building skills.
• Able to generate ideas, improve processes and influence client satisfaction.
• Highly organised, proactive and able to re‑prioritise in a dynamic environment.

Qualifications

• Good level of education (GCSE or equivalent).
• NVQ / HNC or above in Hospitality / Catering Management desirable.
• WSET basic wines and spirits certificate or equivalent desirable.

ICE Group Benefits

• 25 days annual leave plus Bank Holidays.
• Shutdown over Christmas period.
• Annual £100 allowance towards your well‑being.
• Discounted hot food from on‑site café bar.
• Up to 8 % of salary contributed to a personal pension scheme.
• 24‑hour employee support line.
• Death in service benefit equivalent to one year’s salary.
• Interest‑free season ticket loan.
• Cycle to work scheme.
• Big Gym membership savings with the Gymflex scheme.
• Your Rewards discount scheme.

ICE Group is an equal opportunities employer and is committed to an inclusive recruitment process. We welcome applications from disabled candidates and will provide reasonable adjustments throughout the recruitment process.

If you need support or an alternative format, please contact people.team@ice.org.uk.

General Data Protection Regulations (GDPR) 2018

The data collected via this application process will only be used by the ICE Group for the purpose of recruitment and for the performance of an employment contract if a job offer is made. This data will not be disclosed to any external sources without express consent unless required to do so by law. Unsuccessful applicants’ data, both electronic and paper, will be deleted or shredded six months from the date of application. For any questions or concerns about your personal data, please get in touch with our Data Protection Officer at dataprotection@ice.org.uk.