At a Glance
- Tasks: Drive growth in Individual Giving through creative campaigns and supporter engagement.
- Company: Join a supportive hospice team making a real difference in people's lives.
- Benefits: Flexible working, professional development, and a chance to impact the community.
- Other info: Dynamic role with continuous support and opportunities for personal growth.
- Why this job: Be part of a passionate team that transforms lives through fundraising.
- Qualifications: Experience in Individual Giving and a proactive, collaborative mindset.
The predicted salary is between 30000 - 40000 £ per year.
The Supporter Engagement Manager position is a pivotal role in the Public Fundraising team, comprising seven specialist Fundraisers. The post-holder is responsible for driving growth in our Individual Giving programme through a mix of acquisition and retention campaigns.
Key internal relationships include the Head of Supporter Engagement and the Fundraising management team. The post-holder will work closely with the Fundraising Data Manager and the Community Engagement Manager on collaborative income generation and Supporter engagement activities. The post-holder will be instrumental in shaping the Individual Giving and Supporter cultivation strategies geared towards increasing our Cash and Regular Giving Supporter base.
The Individual Giving programme includes Cash Appeals, Regular Giving (including Door‑to‑Door recruitment), Hospice Lottery, Challenge Events, Legacies and Supporter Care. There is a strong focus on digital fundraising.
You will be a dedicated, organised and experienced Individual Giving specialist, with proven expertise in Supporter stewardship. You are by nature a proactive, hands‑on, team player. You thrive in an environment where no two days are the same.
The Public Fundraising team is part of the wider Income Generation and Communications team based in our hospice, at The Ark. We are a close‑knit, highly supportive, high‑performing team of 19. There is continuous collaboration. We help each other whenever we can. This set‑up inspires you. As does the knowledge that your fundraising will have a direct, positive and lasting impact on the lives of the babies, children and the families we support.
Supporter Engagement Manager employer: ICE Creates
ICE Creates in Crawley is an excellent employer, offering a supportive work culture where compassion and care are at the forefront of our mission. With generous benefits such as 25 days of annual leave, pension contributions, and enhanced maternity pay, we prioritise employee well-being and growth opportunities within our dedicated team. Join us to make a meaningful impact in a welcoming environment that values your contributions.
