Senior Weight Management Coach

Does being a supportive leader and helping individuals achieve healthier lifestyles excite you? Are you passionate about guiding a team that makes a positive difference in people's lives, particularly children, young people, families, and adults? Do you thrive in delivering tailored, person-centred weight management services and leading by example to tackle health inequalities?

We are seeking a passionate and experienced Weight Management Coach specialising in Children, Young People (CYP), Families, and Adults to join our dynamic multidisciplinary team. This role is pivotal in delivering a community-based, holistic weight management service designed to tackle obesity and support healthier lifestyles across Liverpool's neighbourhoods.

As a senior member of the team, you will not only deliver direct support to clients but also provide line management to a team of Weight Management Coaches. You will be responsible for overseeing their performance, ensuring high-quality service delivery, and empowering a collaborative team environment. In addition to direct coaching and client engagement, you will lead the development of your team, providing guidance, mentoring, and support to enhance their skills and ensure that service standards are consistently met.

In your role as a specialist in both CYP/families and adults, you will design and deliver tailored weight management interventions, which include nutritional guidance, physical activity, and emotional wellbeing support. The role requires a strong focus on reducing health inequalities, engaging priority groups such as those in deprived areas, ethnic minorities, LGBTQ+ communities, and other under-represented populations. By working closely with healthcare providers, community organisations, and schools, you will drive a whole-systems approach to weight management. You will also ensure continuous service improvement through data-driven insights and client feedback.

This is a rewarding opportunity for a dedicated professional who wants to make a significant impact on the health and wellbeing of local communities while leading and developing a team of Weight Management Coaches. You will have the ability to support clients in community settings and virtually via phone/video calls. You will also support clients in one-to-one and group sessions. You will also manage your own caseload and support your team to manage theirs effectively.

This role will need to have the ability to travel independently within the Liverpool area and so you will need to be able to drive and own a car as the role involves work in various community settings. You will also be required to travel to the Wirral office from time to time for training and team meetings.

Salary Range: £26,000 - £28,000 per annum.

How you’ll help us change the world: More people into our services means more people helped and more lives changed. You will be at the forefront of us making better happen. At ICE we do so much more than create change; we take positive action to enrich the lives of our team, clients, and our society. We believe in people power. We do this by making sure you can be at your best, be purposeful and fulfilled.

Working together: We build close-knit teams, commit ourselves to strong life balance, and make sure everyone is happy, driven, and supported to be your best.

Did we mention you will also receive the following?

• Strong career progression
• Loads of personal and professional development
• 33 days annual leave including bank holidays
• Attractive bonuses
• Team Get-togethers
• A career that makes better happen; you create meaningful impact every day.

ICE is one of the fastest growing behaviour change organisations in the country. Our entire team is committed to and passionate about improving the happiness, health, and wellbeing of people throughout the UK. We love growth. ICE’s vision is to live in a society that is well, confident, and resilient. We refuse to accept second best, believing that people can achieve great things. We are here to help people Make Better Happen.

We are a purpose-driven organisation; our ethos is important to us. As a team we believe in:

• Whole Heartedness - passion and energy for what we do
• Trust - in each other's intent to do the right thing
• Be Curious and be Creative - bringing our ideas to add value to what we do.

Are you right for this job?

• You will have knowledge of Liverpool.
• You are a registered nutritionist.
• You can work independently and as a team.
• You are confident in working in a fast-paced environment.
• You are keen to learn more and develop your own skills.
• You will coordinate diary management effectively.
• You have relationship building skills.
• You will have technical skills, including proficiency with Microsoft Office Programs including Outlook, Word, and Excel.
• Experience in delivering weight management or lifestyle change support.
• Proven experience in line managing or supervising a team, providing leadership, coaching, and performance management.
• Understanding of health inequalities and experience working with diverse populations, including ethnic minorities and individuals from deprived areas.
• IT literate with experience in using online communication methods and maintaining accurate data records.
• GCSE level English and Mathematics or equivalent.
• Willing to undertake training and development as required to carry out duties of the post.

What you’ll do?

Programme Delivery – Adults and Pregnant Women: Deliver Tier 2 weight management services for adults and pregnant women, focusing on weight loss, maintenance, and prevention of weight re-gain through nutritional and physical activity interventions. Provide specialised support to pregnant women, including promoting healthy weight management during pregnancy and offering postnatal advice on weight loss, nutrition, and weaning for early years.

Programme Delivery – Children, Young People, and Families: Lead Tier 2 interventions for children, young people, and families, supporting them in achieving sustainable weight loss and healthier lifestyle behaviours. Tailor programmes to meet the unique needs of children and families, ensuring inclusivity and considering factors such as age, cultural background, gender, and disabilities.

Client Engagement and Wellbeing: Engage clients of all age groups with a person-centred, empathetic approach, ensuring that their emotional, physical, and mental wellbeing are prioritised. Provide ongoing coaching and support, adapting interventions to meet clients' evolving needs, ensuring long-term progress in weight loss and healthy living.

Line Management of Weight Management Coaches: Line manages a team of Weight Management Coaches, overseeing their performance and ensuring that high standards of service delivery are maintained across all pathways. Conduct regular one-to-one meetings, performance appraisals, and supervision sessions with team members, providing coaching, mentorship, and support as needed. Lead team meetings, ensure continuous professional development opportunities are available, and empower a culture of collaboration and shared learning.

Health Inequalities and Priority Groups: Prioritise service delivery to individuals and families in deprived communities and under-represented groups, such as ethnic minorities, LGBTQ+ individuals, and those with disabilities. Ensure interventions are tailored to meet the needs of these priority groups, addressing the unique challenges they face in achieving and maintaining a healthy weight.

Community Engagement and Partnerships: Build strong partnerships with GPs, midwives, schools, and community organisations to drive a whole-systems approach to weight management and create effective referral pathways. Promote the service across neighbourhoods through outreach activities, workshops, and community events aimed at raising awareness and increasing access to weight management support.

Data Collection and Reporting: Collect, evaluate, and report data using validated tools, monitoring the effectiveness and impact of interventions in line with national and local guidelines. Use data to continuously improve service delivery, ensuring alignment with best practices and NICE guidelines for weight management. Ensure appropriate records are kept for all contacts with the service via the service CRM called Best-You. Support clients who fail in their attempt to re-engage with the service and make subsequent attempts. Seek out opportunities to develop and implement Healthy Weight Management Services in a range of health and community settings.

Additional Responsibilities:

Customer Service: Deliver high levels of customer service and coaching support, both individually and in group settings, ensuring interventions are accessible and client centred.

Health Promotion: Provide general health and lifestyle advice, including healthy eating, physical activity, and stress management, and refer to additional support services, as necessary.

Project Development: Contribute to service development and improvement projects, working with the Service Lead to expand and enhance the weight management offer for CYP.

Safeguarding: Report any safeguarding concerns regarding the safety or wellbeing of children or young people, ensuring compliance with the organisation's safeguarding policies. Act at all times within the Company’s rules, policies, procedures, and financial regulations. Observe and comply with employees’ obligations under Health and Safety policy and law. Support a progressive approach to Equal Opportunities ensuring that the Company’s commitment to equality of opportunity in service provision and employment practices are present in any work. Comply with all clinical and information governance policy and procedures at all times. Maintain the highest standards of personal and professional integrity and conduct.