Supporter Engagement Manager in London

Supporter Engagement Manager in London

London Full-Time 30000 - 40000 £ / year (est.) No working from home possible
ICE Creates

At a Glance

  • Tasks: Drive growth in Individual Giving through exciting campaigns and supporter engagement.
  • Company: Join a close-knit, supportive team at a leading hospice charity.
  • Benefits: Competitive salary, flexible working, and the chance to make a real difference.
  • Other info: Dynamic role with continuous collaboration and opportunities for personal growth.
  • Why this job: Your efforts will directly impact the lives of children and families in need.
  • Qualifications: Experience in Individual Giving and a passion for supporter stewardship.

The predicted salary is between 30000 - 40000 £ per year.

The Supporter Engagement Manager position is a pivotal role in the Public Fundraising team, comprising seven specialist Fundraisers. The post-holder is responsible for driving growth in our Individual Giving programme through a mix of acquisition and retention campaigns.

Key internal relationships include the Head of Supporter Engagement and the Fundraising management team. The post-holder will work closely with the Fundraising Data Manager and the Community Engagement Manager on collaborative income generation and Supporter engagement activities. The post-holder will be instrumental in shaping the Individual Giving and Supporter cultivation strategies geared towards increasing our Cash and Regular Giving Supporter base.

The Individual Giving programme includes Cash Appeals, Regular Giving (including Door‑to‑Door recruitment), Hospice Lottery, Challenge Events, Legacies and Supporter Care. There is a strong focus on digital fundraising.

You will be a dedicated, organised and experienced Individual Giving specialist, with proven expertise in Supporter stewardship. You are by nature a proactive, hands‑on, team player. You thrive in an environment where no two days are the same.

The Public Fundraising team is part of the wider Income Generation and Communications team based in our hospice, at The Ark. We are a close‑knit, highly supportive, high‑performing team of 19. There is continuous collaboration. We help each other whenever we can. This set‑up inspires you. As does the knowledge that your fundraising will have a direct, positive and lasting impact on the lives of the babies, children and the families we support.

Supporter Engagement Manager in London employer: ICE Creates

As a Supporter Engagement Manager at our hospice, you will join a passionate and collaborative team dedicated to making a meaningful impact on the lives of families in need. We offer a supportive work culture that prioritises professional growth and development, alongside a strong focus on innovative digital fundraising strategies. Located at The Ark, you will benefit from a close-knit environment where your contributions are valued and recognised, ensuring that every day brings new opportunities to make a difference.

ICE Creates

Contact Details:

ICE Creates Recruitment Team

We think you need these skills to ace Supporter Engagement Manager in London

Individual Giving Expertise
Supporter Stewardship
Campaign Management
Digital Fundraising
Acquisition Strategies
Retention Strategies
Collaboration Skills