Find a job 
Featured Companies 
Featured Universities 
For Companies At a Glance
- Tasks: Lead impactful communications and engagement strategies to drive awareness and growth.
- Company: Join a fast-growing behaviour change organisation making a real difference.
- Benefits: Competitive salary, professional development, and a hybrid working model.
- Why this job: Shape powerful campaigns that inspire action and build trust in communities.
- Qualifications: Experience in marketing, client management, and strategic communications required.
- Other info: Collaborative environment with opportunities for creativity and career growth.
The predicted salary is between 34000 - 38000 £ per year.
Do you have a talent for crafting stories that inspire action and build trust? Are you a strategic communicator ready to lead powerful campaigns that drive awareness, growth, and positive social impact? Do you thrive at the intersection of creativity, insight, and influence — bringing people together through purposeful communication?
The role involves leading our Marketing, Design and Digital Services, as well as client relationships, developing strategic communications, creating winning proposals/pitches, and driving ICE's external profile. ICE's mission is to work with individuals, communities, and organisations to co-create a well, confident, and resilient society. This role is central to driving that mission forward through awareness raising opportunities and direct impact on revenue growth.
You will be responsible for:
- Nurturing trusted client partnerships
- Developing communications and engagement strategies
- Responding to client/tender opportunities
- Amplifying ICE's brand visibility and impact across key markets
- Leading external engagement and PR initiatives
- Shaping ICE's voice and building brand reputation
Day-to-day responsibilities include:
- Acting as the primary point of contact for key clients
- Leading client account planning
- Translating client goals into actionable communications and engagement strategies
- Facilitating clear communication between clients and internal teams
- Identifying opportunities for account growth and innovation
- Developing and overseeing multi-channel communications campaigns
- Crafting and reviewing compelling narratives and campaign messages
- Supporting the delivery of sales and promotional campaigns
- Leading the creation of winning tenders, bids and proposals
- Ensuring consistent messaging and creative direction
- Leading campaign evaluation and reporting
- Building and maintaining strong relationships with media and partners
- Developing and implementing PR and thought leadership strategies
- Identifying opportunities for speaking engagements and events
- Collaborating with the leadership team on brand initiatives
- Mentoring and developing account managers and the communications team
- Contributing to internal communications
- Actively contributing to ICE's growth strategy
Essential existing skills and experience include:
- Recognised Marketing Qualification
- Business Development experience
- Agency background with strong client management skills
- Understanding of behaviour change concepts
- Stakeholder management and business development
- Cross-channel campaign experience
- Bid writing and presentation skills
- Ability to manage multiple projects
- Excellent attention to detail and time management skills
- A collaborative mindset
- Experience in using digital platforms
- Understanding of Public Sector Procurement and Health models
- NHS or health marketing experience
ICE is one of the fastest growing behaviour change organisations in the UK. We are social activists driven to unlock your power, purpose and possibility, for people and planet. We are a purpose-driven organisation; our ethos and beliefs are important to us.
Full training for all roles will be provided along with a programme of continued professional development. Only those shortlisted will be contacted.
Head of Communications employer: ICE Creates
Contact Detail:
ICE Creates Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Head of Communications
✨Tip Number 1
Network like a pro! Get out there and connect with people in the industry. Attend events, join relevant online groups, and don’t be shy about reaching out to potential contacts on LinkedIn. You never know who might have the inside scoop on job openings!
✨Tip Number 2
Show off your skills! Create a portfolio or a personal website that highlights your best work. Include case studies of successful campaigns you've led, and make sure to showcase your storytelling abilities. This will give you an edge when it comes to impressing potential employers.
✨Tip Number 3
Prepare for interviews by researching the company and its mission. Understand their values and how they align with your own. Be ready to discuss how your experience can help them achieve their goals, especially in driving awareness and engagement.
✨Tip Number 4
Don’t forget to apply through our website! We’re always looking for passionate individuals who want to make a difference. Tailor your application to highlight how you can contribute to our mission of creating a confident and resilient society.
We think you need these skills to ace Head of Communications
Some tips for your application 🫡
Craft Your Story: When applying, think of your application as a story that showcases your journey. Highlight your experiences in communications and how they align with our mission at ICE. We want to see how you can inspire action and build trust through your narrative.
Tailor Your Approach: Make sure to tailor your application to reflect the specific skills and experiences mentioned in the job description. Show us how your background in strategic communication and client management makes you the perfect fit for this role. We love seeing candidates who pay attention to detail!
Showcase Your Creativity: Don’t hold back on showing your creative side! Whether it’s through your writing style or the ideas you present, we want to see how you can bring fresh perspectives to our campaigns. Remember, creativity is key in making a lasting impact!
Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you’re considered for the role. Plus, it shows us you’re keen on joining our team at ICE!
How to prepare for a job interview at ICE Creates
✨Know Your Audience
Before the interview, research ICE thoroughly. Understand their mission, values, and recent campaigns. This will help you tailor your responses and demonstrate how your skills align with their goals.
✨Craft Compelling Narratives
As a Head of Communications, storytelling is key. Prepare examples of past campaigns you've led, focusing on the impact they had. Be ready to discuss how you can create narratives that resonate with ICE's audience.
✨Showcase Your Strategic Thinking
Be prepared to discuss your approach to developing communications strategies. Think about how you would translate client goals into actionable plans and be ready to share specific examples from your experience.
✨Engage with Questions
Interviews are a two-way street. Prepare insightful questions about ICE’s current projects and future direction. This shows your genuine interest in the role and helps you assess if it’s the right fit for you.