Fundraising Data and Operations Manager

Fundraising Data and Operations Manager

Full-Time 35862 - 40428 £ / year (est.) No working from home possible
ICE Creates

At a Glance

  • Tasks: Manage fundraising data and operations to support families in need.
  • Company: Noah's Ark Children's Hospice, a charity dedicated to supporting children and families.
  • Benefits: Competitive salary, supportive team environment, and the chance to make a real difference.
  • Other info: Be part of an outstanding organisation making a lasting impact in the community.
  • Why this job: Join a passionate team and help improve lives through effective fundraising.
  • Qualifications: Experience with CRM databases and strong data analysis skills required.

The predicted salary is between 35862 - 40428 £ per year.

Designed by families, for families, The Ark was opened in September 2019 by the Mayor of London. The grounds offer wheelchair accessible outdoor experiences, including a Woodland Walk through a 7-acre nature reserve, a hydrotherapy pool and overnight suites for families to be close to their loved ones. At The Ark we are able to provide Specialist Care and Nursing for babies, children and young people, supporting their full clinical, emotional, social and practical needs. We have created a space where children who are seriously unwell are accepted as they are, safe to play, explore, express themselves and build confidence. Rated as 'Outstanding' by the Care Quality Commission, the charity has had a sustained period of growth over the last two years and we are looking for high quality employees to come and be a part of that success.

Our expert staff and trained volunteers provide clinical, emotional and practical support for families across North and Central London and Herts Valley. We carefully adapt our support for every child and offer it wherever it is required - whether in their home, their community or at our state-of-the-art children's hospice building, The Ark, in Barnet.

The Fundraising Data and Operations Manager role sits within the Supporter Engagement (Public Fundraising) team which is part of the wider Income Generation and Communications directorate. It is a pivotal role as it's at the centre of all our Fundraising data, payments and supporter-related processes. The role plays a vital function in our income generation, supporter cultivation and marketing activities. As such, the postholder is expected to be a proactive enabler for the team.

ABOUT YOU

You will be a highly organised, dedicated and reliable CRM professional, ready to play a significant role in enabling the team to achieve our ambitious income generation and supporter base growth targets. Previous experience of working with a CRM database is essential. You will additionally have demonstrable experience in data segmentation and analysis. You approach tasks with a collaborative, nurturing and fundraising-focused mindset. You thrive in a collaborative, high-performing team where colleagues support one another and work together to achieve shared goals. You enjoy building positive relationships, sharing ideas and contributing to a culture of continuous improvement. Most importantly, you are motivated by purpose. You understand that your contribution to fundraising will make a real and lasting difference to the lives of the babies, children and families supported by Noah's Ark Children's Hospice, helping ensure they receive exceptional care when they need it most.

Fundraising Data and Operations Manager employer: ICE Creates

ICE Creates in Crawley is an excellent employer, offering a supportive work culture where compassion and care are at the forefront of our mission. With generous benefits such as 25 days of annual leave, pension contributions, and enhanced maternity pay, we prioritise employee well-being and growth opportunities within our dedicated team. Join us to make a meaningful impact in a welcoming environment that values your contributions.

ICE Creates

Contact Details:

ICE Creates Recruitment Team

StudySmarter Expert Advice🤫

We think this is how you could land Fundraising Data and Operations Manager

Get Involved with Local Charities

Dive into the local fundraising scene in your area! Volunteer for events or get involved with committees at organisations you admire. Not only will you gain experience, but you'll also make connections that could lead to that coveted full-time role at places like ICE Creates.

Network through Fundraising Events

Attend fundraising galas, charity auctions, and networking events. These gatherings are perfect for meeting industry professionals and perhaps even landing an interview on the spot. Plus, if you mention how you love the mission of ICE Creates, you’ll definitely make an impression!

Leverage LinkedIn for Connections

Don’t just sit back; actively connect with fundraisers on LinkedIn! Join groups related to fundraising development and share your insights or experiences, which can position you as a knowledgeable candidate for full-time roles. This is a platform where visibility really counts in our industry.

Showcase Your Passion through Content

Consider writing articles or creating posts about fundraising strategies, non-profit success stories, or your experiences in the field. Sharing this content can help establish your expertise and draw attention to yourself for full-time positions like that at ICE Creates. It’s all about being visible and passionate!

We think you need these skills to ace Fundraising Data and Operations Manager

CRM Database Management
Data Segmentation
Data Analysis
Fundraising Strategy
Collaboration Skills
Organisational Skills
Relationship Building

Some tips for your application 🫡

Show Your Passion for the Cause:In the world of fundraising, we want to see your genuine enthusiasm for the mission that ICE Creates supports. Be sure to weave in your personal connection to the cause in your cover letter. This isn't just a job for us; it's about making a difference, so let your passion shine through!

Highlight Relevant Experience:In your CV, focus on any past experience related to fundraising, community engagement, or donor relations. If you've organised events or developed marketing materials for a charity, make sure we see it front and centre. Quantify your achievements where possible—donor retention rates or funds raised can make a huge impact!

Use Engaging Language:When crafting your application, use engaging language that reflects the tone and values of ICE Creates. We're looking for enthusiasm and creativity in how you present your experience. This is especially key in fundraising, where storytelling can connect potential donors with our mission.

Tailor Your Application:One size does not fit all! Make sure to tailor your CV and cover letter specifically for the Fundraising Data and Operations Manager role at ICE Creates. Research us to understand our specific initiatives and align your skills with our goals. A personalised approach shows that you’re genuinely interested and willing to put in the effort—qualities we absolutely love!

How to prepare for a job interview at ICE Creates

Display Your Passion for the Cause

Let’s face it, fundraising is all about passion! Show up to your interview with genuine enthusiasm for the mission of ICE Creates. Share specific experiences that demonstrate your commitment to similar causes, and don't shy away from discussing why this role and this organisation matter to you.

Know Your Fundraising Strategies

Brush up on different fundraising strategies and tools that are common in the industry, such as grant writing, event planning, or online campaigns. Be prepared to discuss which methods you've used successfully before and how they could translate to your work at ICE Creates.

Be Ready for Scenarios and Challenges

Expect scenario-based questions where you’ll have to talk about how you’d tackle potential challenges in fundraising. Whether it’s overcoming donor objections or streamlining donor processes, think about examples from your past that showcase your problem-solving skills.

Emphasise Collaboration and Network Building

Fundraising is rarely a solo effort; collaborative skills are key! Talk about how you've worked with different teams to achieve fundraising goals, and mention any networks you have that could be beneficial for ICE Creates. This shows you're not only a lone wolf but a team player with valuable connections.