At a Glance
- Tasks: Drive sales analytics and improve processes in a dynamic sales environment.
- Company: Join ICE Data Services, a leader in financial data solutions.
- Benefits: Competitive salary, flexible work options, and opportunities for professional growth.
- Other info: Collaborative culture with a focus on innovation and continuous improvement.
- Why this job: Make a real impact by optimising sales operations and leveraging cutting-edge technology.
- Qualifications: Experience in Sales Operations or Business Analytics with strong Salesforce skills.
The predicted salary is between 45000 - 55000 £ per year.
ICE Data Services, a subsidiary of Intercontinental Exchange (ICE), is hiring a Sales Operations Analyst to join a high‑performing Sales Operations & Business Analytics team. You'll sit at the intersection of data, technology and expertise, driving sales analytics, owning compensation processes and leading process improvement across a Global Sales organization.
The Sales Operations Analyst will be primarily responsible for ad hoc reporting using Salesforce.com and various internal systems as well as working closely with both Sales and the CRM development team. The ideal candidate must have the technical aptitude to quickly learn and become proficient with other ICE internal systems such as Anaplan, Tableau, SharePoint, Service Now, among others. This position acts as an advisory role for Sales Management and will also be responsible for providing technical strategy and recommendations to ensure application tools meet the business needs. This individual will lead key initiatives focused on improving sales effectiveness, standardizing best practices, and streamlining workflows. We are hiring for proactivity. We are looking for someone who anticipates issues before they surface, builds thoughtful solutions, and brings them forward with confidence.
Responsibilities- Business Analytics & Sales Reporting: Build and maintain sales reports, dashboards and KPIs in Salesforce and Tableau; proactively close gaps before they're flagged. Deliver monthly and quarterly performance reporting for senior leadership, plus ad hoc analyses with clear recommendations. Own data quality and governance across Salesforce and Anaplan end to end. Partner with the Salesforce admin and Business Operations team on CRM enhancements, bringing improvement ideas independently.
- Compensation Management: Manage sales compensation plans in Anaplan with accuracy and full confidentiality across the full cycle: design support, quota assignment, calculations and audit trails. Coordinate with Finance and the Commissions team to ensure accurate, timely payment for Sales and Relationship Management. Resolve commission discrepancies promptly and address the underlying root causes. Collaborate with HR and Legal on plan documentation, approvals and compliance.
- Cross‑functional Stakeholder Partnership: Act as the operational connector between Sales, Relationship Management, Finance, Legal, HR and the Salesforce platform team. Support Sales Leadership on territory design and quota setting. Train the sales organization on Salesforce, Anaplan, Tableau and other tools; create documentation that reduces repeat questions.
- Process Improvement & AI‑driven Innovation: Continuously review workflows and propose leaner alternatives. This is an expectation, not a bonus. Pilot and embed AI tools, including Salesforce Agentforce, Einstein AI and Microsoft Copilot, to automate repetitive tasks and surface better insights. Stay ahead of emerging analytics and AI capabilities in sales operations; bring actionable recommendations to leadership.
- Bachelor's degree in a business‑related discipline is preferred.
- 3+ years in Sales Operations, Revenue Operations, or Business Analytics supporting a large sales organization.
- Hands‑on Anaplan experience (or comparable incentive compensation platforms) required.
- Strong Salesforce experience: reports, dashboards, data management; admin‑level familiarity is a plus.
- Advanced Excel skills: Tableau or Power BI experience is a plus.
- Demonstrated ownership of compensation processes end to end, including plan administration, dispute resolution, and cross‑functional coordination.
- Clear and effective communicator with the ability to translate complex data into insights for non‑technical stakeholders at all levels of the organization.
- Financial services industry experience is preferred.
- Proactive: you act on what you see, not what you're asked, and bring solutions alongside problems.
- AI curious: you experiment, ask what can be automated and apply new tools to real business challenges.
- Analytically rigorous: data accuracy is non‑negotiable. You catch errors before they become decisions.
- Collaborative and credible: you earn trust across Sales, Finance, Legal and HR by being reliable and direct.
Sales Operations Analyst employer: ICE Clear Europe Limited
At ICE Data Services, we pride ourselves on fostering a dynamic and inclusive work environment where innovation thrives. As a Sales Operations Analyst, you'll benefit from our commitment to employee growth through continuous learning opportunities and access to cutting-edge technology. Our collaborative culture encourages proactive problem-solving and empowers you to make impactful contributions within a global sales organisation, all while enjoying the advantages of working in a leading financial services firm.
StudySmarter Expert Advice🤫
We think this is how you could land Sales Operations Analyst
✨Tip Number 1
Get your networking game on! Reach out to folks in the industry, especially those already working at ICE or similar companies. A friendly chat can open doors and give you insights that a job description just can't.
✨Tip Number 2
Show off your skills in action! If you’ve got experience with Salesforce, Anaplan, or Tableau, consider creating a mini-project or dashboard to demonstrate your abilities. Share it during interviews to really impress.
✨Tip Number 3
Be proactive in your approach! Research common challenges in sales operations and come prepared with solutions. This shows you’re not just a problem-solver but someone who anticipates issues before they arise.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets seen by the right people. Plus, it shows you’re genuinely interested in joining our team.
We think you need these skills to ace Sales Operations Analyst
Some tips for your application 🫡
Tailor Your CV:Make sure your CV speaks directly to the Sales Operations Analyst role. Highlight your experience with Salesforce, Anaplan, and any relevant analytics tools. We want to see how your skills align with what we're looking for!
Craft a Compelling Cover Letter:Your cover letter is your chance to shine! Use it to explain why you're the perfect fit for our team. Share specific examples of how you've improved processes or driven sales effectiveness in previous roles.
Show Off Your Analytical Skills:Since this role is all about data and analytics, make sure to showcase your analytical prowess. Include any relevant projects or experiences where you’ve used data to drive decisions or improve outcomes.
Apply Through Our Website:We encourage you to apply through our website for a smoother process. It helps us keep track of your application and ensures you don’t miss out on any important updates from us!
How to prepare for a job interview at ICE Clear Europe Limited
✨Know Your Tools Inside Out
Make sure you’re familiar with Salesforce, Anaplan, and Tableau. Brush up on how to create reports and dashboards, as well as data management techniques. Being able to discuss your hands-on experience with these tools will show that you’re ready to hit the ground running.
✨Showcase Your Analytical Skills
Prepare to discuss specific examples where you've used data to drive decisions or improve processes. Think about times when you identified gaps in reporting or streamlined workflows. This will demonstrate your analytical rigor and proactive approach.
✨Communicate Clearly and Confidently
Practice explaining complex data insights in simple terms. You’ll need to communicate effectively with non-technical stakeholders, so being able to translate your findings into actionable recommendations is key. Consider doing mock interviews to refine this skill.
✨Be Ready to Discuss Process Improvements
Come prepared with ideas on how you would enhance sales operations. Think about AI tools and automation—how can they be applied to improve efficiency? Showing that you’re forward-thinking and innovative will set you apart from other candidates.
