ICE Data Services (IDS) is seeking a Senior Client Support Specialist to support ICE Data Derivatives products and services. The role involves onboarding clients, addressing product and data questions, and resolving production issues with a focus on timely, accurate responses and strong client relationships.
The successful candidate will handle inquiries via email, chat, Salesforce, and phone, work with internal teams, and maintain documentation.
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Derivatives Data Support Lead employer: ICE Clear Europe Limited
ICE Data Services is an exceptional employer that fosters a collaborative and dynamic work environment, making it an ideal place for a Client Support Specialist II. With a strong emphasis on employee growth, the company offers extensive training opportunities and encourages innovation, ensuring that team members can thrive in their roles. Located in a vibrant area, employees benefit from a supportive culture that values work-life balance and promotes meaningful engagement with clients and colleagues alike.
