Client Success & Analytics Support Specialist

Client Success & Analytics Support Specialist

Full-Time 35000 - 42000 Β£ / year (est.) No working from home possible
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At a Glance

  • Tasks: Support clients with our Pricing & Analytics products and collaborate with Sales and Development teams.
  • Company: Join ICE Data Services, a leader in financial data solutions.
  • Benefits: Competitive salary, dynamic work environment, and opportunities for professional growth.
  • Other info: Fast-paced, team-oriented culture with exciting challenges.
  • Why this job: Make a real difference by helping clients succeed with innovative analytics solutions.
  • Qualifications: 2+ years of client-facing experience, strong communication, and Excel skills required.

The predicted salary is between 35000 - 42000 Β£ per year.

ICE Data Services in London is seeking a Client Support Specialist to join our team, focusing on our Pricing & Analytics product suite.

The role works closely with Sales, Product Management and Development to ensure timely, accurate support for clients.

The ideal candidate has 2+ years of client-facing experience, excellent communication, and strong Excel skills, plus familiarity with Salesforce and JIRA.

A fast-paced, team-oriented environment is expected.

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Client Success & Analytics Support Specialist employer: ICE Clear Europe Limited

ICE Clear Europe Limited is an exceptional employer, offering a dynamic work environment in the heart of London where innovation and collaboration thrive. With a strong focus on employee growth, we provide ample opportunities for professional development and career advancement, alongside a supportive culture that values teamwork and excellence in project delivery. Join us to be part of a forward-thinking company that champions Agile methodologies and empowers its employees to lead impactful software initiatives.

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Contact Details:

ICE Clear Europe Limited Recruitment Team

We think you need these skills to ace Client Success & Analytics Support Specialist

Client-Facing Experience
Excellent Communication
Strong Excel Skills
Familiarity with Salesforce
Familiarity with JIRA
Teamwork
Analytical Skills