At a Glance
- Tasks: Lead a healthcare clinic, driving growth and mentoring future leaders.
- Company: ABA Centers of Connecticut, dedicated to transforming autism care.
- Benefits: Generous PTO, health insurance, 401(k) match, and performance bonuses.
- Other info: Join a supportive team that values every contribution and fosters professional growth.
- Why this job: Make a real difference in the lives of children with autism while advancing your career.
- Qualifications: 5+ years in leadership roles, preferably in healthcare or education.
The predicted salary is between 80000 - 100000 £ per year.
Are you a natural leader with hands-on experience running a healthcare business? Have you built a successful career by managing a high-performing team? We are looking for someone like you to run one of our clinics in the ABA field and provide exceptional services to our clients. The Executive Director serves as the senior leader, accountable for the overall success of clinics across four key pillars: operations, growth, financial performance, and culture.
As the primary driver of local growth, the Executive Director partners closely with the Business Developer to foster community relationships and drive client acquisition. The Executive Director mentors and develops the next generation of leaders, preparing leadership staff for future growth.
What You’ll Do
- Growth Mindset & Strategic Expansion: Take full ownership of center growth and client retention, exceeding monthly targets for new patient admissions and diagnostics. Build and maintain relationships with referral sources, community organizations, and school systems. Lead business development activities including community events, outreach campaigns, and innovative growth initiatives. Coach staff to adopt a proactive mindset around client acquisition, engagement, and retention.
- Financial Acumen: Manage full clinic P&L, including top-line revenue, clinic operating cost, labor and non-labor expense management. Optimize center profitability by acting on key financial drivers such as center growth, contract rates, billable hour utilization, and service completion. Collaborate with corporate finance and operations teams to implement strategies that maximize clinic profitability.
- Operational Excellence: Contribute to Organizational Key Results, meet or exceed center-based KPIs and targets. Lead high-quality execution of ABA services through proactive scheduling and resource optimization. Maintain compliance with licensing, accreditation, and internal policies. Monitor and drive service delivery performance, ensuring 100% treatment completion. Use data dashboards (e.g., Tableau) to track, analyze and interpret data/KPI to make informed decisions.
- Talent Retention & Engagement: Hire, develop, and retain high-performing teams. Create a high-performance culture by investing in professional development and celebrating success. Lead effective onboarding and mentorship programs for new team members and EDiTs. Conduct regular employee rounding, performance check-ins, and engagement surveys to foster a connected and motivated team.
- Relationship-Driven Leadership: Build trust with families and caregivers through early and frequent engagement, ensuring consistent communication and satisfaction. Host or promote weekly caregiver support groups to build community and empower families. Advocate for school-based services and support caregiver participation in treatment planning. Develop and nurture strategic relationships with community stakeholders, referral sources, and business development partners to support growth and enhance service awareness. Champion collaboration across departments, including Clinical, Admissions, Marketing, and HR.
Qualifications:
- Bachelor’s degree required; Master’s in Business, Healthcare Administration, or Behavioral Health strongly preferred.
- Minimum 5 years of operations and growth leadership experience in a high-growth service industry, healthcare/health system, behavioral health or education.
- Entrepreneurs with franchise or service supply chain experience.
- Proven track record of leading operations, driving organic growth, increasing revenue growth, and building engaged teams.
- Understanding Financial fluency (P&L, EBITDA, KPI analysis).
- A deep understanding of ABA therapy and/or allied health services is strongly preferred.
- High emotional intelligence, resilience, and an entrepreneurial mindset.
Benefits:
- 21 paid days off (15 days of PTO, which increases with tenure, plus 6 holidays).
- Medical, dental, vision, long-term disability, and life insurance.
- Generous 401(k) with up to 6% employer match.
- Bonus potential based on performance.
At ABA Centers of Connecticut, everyone’s contribution matters. Supporting our team members is second only to helping our client kiddos with autism. We encourage all team members to use their knowledge, strengths, and expertise to improve the lives of our clients while we help them grow their careers. Join us as we reshape the field of autism care.
Executive Director in Glastonbury employer: ICBD Holdings
At ABA Centers of Connecticut, we pride ourselves on being an exceptional employer that values the contributions of every team member. Our supportive work culture fosters professional growth and development, offering comprehensive benefits including generous paid time off, medical coverage, and a robust 401(k) plan with employer matching. Located in Glastonbury, CT, we are dedicated to reshaping autism care while empowering our staff to make a meaningful impact in the lives of our clients.
StudySmarter Expert Advice🤫
We think this is how you could land Executive Director in Glastonbury
✨Tip Number 1
Network like a pro! Get out there and connect with people in the healthcare field, especially those involved in ABA therapy. Attend local events, join relevant groups on social media, and don’t be shy about reaching out to potential mentors or colleagues.
✨Tip Number 2
Show off your leadership skills! When you get the chance to chat with hiring managers, share specific examples of how you've successfully led teams and driven growth in previous roles. We want to see that you can inspire and motivate others!
✨Tip Number 3
Research is key! Before any interview, dive deep into the company’s culture, values, and recent achievements. This will help you tailor your responses and show that you’re genuinely interested in being part of their team.
✨Tip Number 4
Don’t forget to follow up! After interviews, send a quick thank-you note to express your appreciation for the opportunity. It’s a simple gesture that can leave a lasting impression and keep you top of mind for the hiring team.
We think you need these skills to ace Executive Director in Glastonbury
Some tips for your application 🫡
Show Your Leadership Skills:When writing your application, make sure to highlight your leadership experience. We want to see how you've successfully managed teams and driven growth in previous roles. Use specific examples to demonstrate your impact!
Be Financially Savvy:Since financial performance is key for this role, don’t shy away from showcasing your financial acumen. Talk about your experience with P&L management and how you've optimised profitability in past positions. Numbers speak volumes!
Emphasise Relationship Building:This role is all about relationships, so make sure to mention your experience in building trust with clients and community partners. Share stories of how you've fostered connections that led to successful outcomes.
Tailor Your Application:Take the time to tailor your application to the job description. We love seeing candidates who understand our mission and values. Make it clear why you’re a great fit for the Executive Director position at ABA Centers of Connecticut!
How to prepare for a job interview at ICBD Holdings
✨Know Your Numbers
As an Executive Director, you'll need to demonstrate your financial acumen. Brush up on key metrics like P&L, EBITDA, and KPIs relevant to the clinic's performance. Be ready to discuss how you've optimised profitability in previous roles.
✨Showcase Your Leadership Style
Prepare to talk about your approach to building and leading high-performing teams. Share specific examples of how you've mentored staff and fostered a positive culture. Highlight any successful onboarding or professional development initiatives you've implemented.
✨Community Engagement is Key
Since this role involves building relationships with referral sources and community organisations, think of ways you've successfully engaged with local stakeholders in the past. Be prepared to discuss your strategies for client acquisition and retention.
✨Data-Driven Decision Making
Familiarise yourself with data analysis tools like Tableau, as you'll need to track and interpret KPIs. Prepare to explain how you've used data to drive operational excellence and improve service delivery in your previous positions.
