Operational Risk Senior Manager - Technology
Operational Risk Senior Manager - Technology

Operational Risk Senior Manager - Technology

London Full-Time 60000 - 84000 Β£ / year (est.) No home office possible
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At a Glance

  • Tasks: Oversee IT operational risk management and support the broader Operational Risk team.
  • Company: ICBC Standard Bank is a leading financial markets bank with a global presence.
  • Benefits: Enjoy hybrid working, generous parental leave, private medical insurance, and a vibrant CSR culture.
  • Why this job: Join a diverse team that values individuality and offers growth opportunities in a dynamic environment.
  • Qualifications: Experience in regulated environments, knowledge of IT security frameworks, and strong communication skills required.
  • Other info: Be part of a company committed to equal opportunities and employee wellbeing.

The predicted salary is between 60000 - 84000 Β£ per year.

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Client:

ICBC Standard Bank

Location:

London, United Kingdom

Job Category:

Other

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EU work permit required:

Yes

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Job Reference:

a3dfa0028c61

Job Views:

8

Posted:

14.07.2025

Expiry Date:

28.08.2025

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Job Description:

About the Job

The purpose of this role is to oversee the Enterprise IT department (which includes the cyber security team) as part of the 2nd line of defence Operational Risk team, within the overall Risk department. This involves operating the operational risk management framework by working with Enterprise IT and other relevant departments to identify, assess, monitor and report on the technology operational risks faced by the Bank.

The role will have a secondary focus supporting the broader Operational Risk team in providing 2nd line oversight of other business areas and support functions as required from time to time, although specialist knowledge of these areas is not a pre-requisite.

The role reports to the CISO & DPO.
What you\’ll be doing

  • Facilitating Risk and Control Self Assessments (RCSA) by Risk Owners to ensure completeness (e.g. against industry standard frameworks such as COBIT, ITIL, NIST, ISO) and accuracy. This will include running risk assessment workshops with various business areas and support functions, and consolidating the results into operational risk maps
  • Advise Risk Owners on methods to develop and implement risk identification processes that incorporate internal and external business environment, integrates key risk indicators, business process changes and loss experience to effectively monitor risk in accordance with established operational framework and methodologies
  • Collecting and analysing operational incidents to ensure that relevant lessons are learnt; agreed action plans monitoring and escalating the issues to the management attention when necessary
  • Providing independent 2nd line assurance of the effectiveness of the control environment (through thematic reviews and key controls testing) and advising on likely effective control approaches and mitigation activities
  • Building strong relationships with relevant business areas to be aware of business developments and their impact on the operational risk profile
  • Building strong relationships to work with Op Risk colleagues in other locations
  • Monitoring and reporting on risk status and changes to the control environment

What you\’ll need to be successful

  • Experience of working in a regulated environment, ideally Financial Services
  • Knowledge of IT and cyber security 1st, 2nd or 3rd line roles
  • Knowledge of COBIT, ITIL, NIST, ISO frameworks
  • Understanding of risk and control and risk management, ideally operational risk management
  • Experience of effective time and resource management to ensure that objectives are achieved and projects are delivered on time.
  • Skills in working as part of a team to achieve team objectives and goals
  • Comfortable dealing with senior management and building relationships with a variety of stakeholders and partners
  • Skills in leadership to engage with stakeholders, present ideas clearly to both individuals and groups and lead function initiatives to ensure that work is completed in a controlled and efficient manner
  • Strong written skills to communicate risks and recommendations clearly

Why should you join us?

ICBC Standard Bank Plc (ICBCS) is a leading financial markets and commodities bank, driven to deliver the right outcomes for our stakeholders, clients, counterparties and markets. We benefit from a unique Chinese and African parentage and an unrivalled global network and expertise. We\’re headquartered in London, with operations in Shanghai, Singapore and New York.

We\’re a diverse and close-knit global team. We put people first, giving talented, self-driven professionals the flexibility, rewards and freedom to grow their expertise and realise their potential.

Our vison statement, \”Be Yourself, Succeed Together\” underpins our drive for an open and transparent culture which values difference, enabling everyone to thrive whilst being themselves. We have an active ED&I forum and we\’re growing other employee network groups, including for women and neurodiversity.

We\’re committed to the principle of equal opportunities. All applicants will be treated equally and will be considered on their merits and skills without discrimination.

What\’s in it for you?

  • Financial market-based pay based on skills and experience, discretionary annual bonus, pension contribution 10% (employee contribution 5%), travel insurance, life assurance and income replacement insurance.
  • Hybrid working the option to work remotely up to two days per week, depending on the role.
  • Family – 6 months fully paid maternity leave and enhanced shared parental leave. Coaching for family leave returners and access to emergency care via My Family Care. Miscarriage and menopause policies.
  • Wellbeing – private medical insurance, Bike2Work scheme, health and fitness subsidy, holiday exchange and an Employee Assistance Programme.
  • Community paid volunteering leave and Give As You Earn scheme. Vibrant CSR and engagement forums and fundraising for our charity partners.
  • Development a suite of opportunities to build the skills you need to excel in your role

If you\’re excited about becoming part of our team, get in touch. We\’d love to hear from you!

ICBCS has appointed Robert Walters Outsourcing (RWO) to manage its recruitment process and Preferred Supplier List (PSL). Unsolicited CVs sent directly to ICBCS or its staff from non-PSL agencies will not be accepted and no fees will be paid for such submissions.

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Operational Risk Senior Manager - Technology employer: ICBC Standard Bank

ICBC Standard Bank Plc offers an exceptional work environment in London, where employees are valued and encouraged to thrive. With a strong focus on professional development, a commitment to diversity, and a range of benefits including hybrid working options and generous parental leave, the bank fosters a culture that prioritises both personal and professional growth. Join a dynamic team that champions innovation and collaboration, making it an ideal place for talented individuals seeking meaningful careers in the financial sector.
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Contact Detail:

ICBC Standard Bank Recruiting Team

StudySmarter Expert Advice 🀫

We think this is how you could land Operational Risk Senior Manager - Technology

✨Tip Number 1

Familiarise yourself with the key frameworks mentioned in the job description, such as COBIT, ITIL, NIST, and ISO. Understanding these will not only help you in interviews but also demonstrate your commitment to the role.

✨Tip Number 2

Network with professionals in the financial services sector, especially those who work in operational risk or technology roles. Engaging with them on platforms like LinkedIn can provide insights and potentially lead to referrals.

✨Tip Number 3

Prepare to discuss your experience in regulated environments and how you've managed operational risks in previous roles. Be ready to share specific examples that highlight your problem-solving skills and ability to work under pressure.

✨Tip Number 4

Showcase your leadership skills by preparing to discuss how you've successfully engaged with stakeholders in the past. Highlight any initiatives you've led that improved risk management processes or team collaboration.

We think you need these skills to ace Operational Risk Senior Manager - Technology

Operational Risk Management
Cyber Security Knowledge
Experience with COBIT, ITIL, NIST, ISO frameworks
Risk and Control Self Assessments (RCSA)
Analytical Skills
Incident Analysis
Stakeholder Management
Strong Written Communication
Project Management
Time and Resource Management
Team Collaboration
Leadership Skills
Ability to Build Relationships
Reporting and Monitoring Skills

Some tips for your application 🫑

Tailor Your CV: Make sure your CV highlights relevant experience in operational risk management, particularly within the financial services sector. Emphasise your knowledge of frameworks like COBIT, ITIL, NIST, and ISO, as these are crucial for the role.

Craft a Strong Cover Letter: In your cover letter, clearly articulate your understanding of the operational risk landscape and how your skills align with the responsibilities outlined in the job description. Mention specific experiences where you've successfully managed risks or led teams.

Showcase Leadership Skills: Since the role involves dealing with senior management and building relationships, provide examples in your application that demonstrate your leadership abilities and how you've effectively communicated risks and recommendations in previous roles.

Highlight Relevant Achievements: Include quantifiable achievements related to risk management in your application. For instance, mention any successful risk assessments you've facilitated or improvements you've implemented that enhanced the control environment.

How to prepare for a job interview at ICBC Standard Bank

✨Understand the Risk Management Frameworks

Familiarise yourself with industry-standard frameworks such as COBIT, ITIL, NIST, and ISO. Be prepared to discuss how these frameworks apply to operational risk management and how you have used them in previous roles.

✨Showcase Your Cyber Security Knowledge

Since the role involves overseeing the cyber security team, demonstrate your understanding of IT and cyber security principles. Be ready to share examples of how you've managed or assessed cyber risks in past positions.

✨Prepare for Risk Assessment Scenarios

Anticipate questions related to facilitating Risk and Control Self Assessments (RCSA). Think about how you would run risk assessment workshops and consolidate results into operational risk maps, and be ready to provide specific examples.

✨Emphasise Relationship-Building Skills

The role requires strong relationships with various stakeholders. Prepare to discuss how you've successfully built and maintained relationships in previous roles, particularly in a regulated environment like financial services.

Operational Risk Senior Manager - Technology
ICBC Standard Bank
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  • Operational Risk Senior Manager - Technology

    London
    Full-Time
    60000 - 84000 Β£ / year (est.)

    Application deadline: 2027-07-25

  • I

    ICBC Standard Bank

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