Find a job 
Featured Companies 
Featured Universities 
For Companies At a Glance
- Tasks: Lead change management and release processes to ensure smooth IT operations.
- Company: ICBC Standard Bank Plc is a global financial markets and commodities bank with a diverse team.
- Benefits: Enjoy hybrid working, generous parental leave, private medical insurance, and a vibrant CSR culture.
- Why this job: Join a supportive environment that values diversity and personal growth while making an impact.
- Qualifications: ITIL v4 certification and experience in Agile/DevOps preferred; coaching skills are a plus.
- Other info: Be part of a close-knit team with opportunities for professional development and community engagement.
The predicted salary is between 36000 - 60000 £ per year.
Join to apply for the IT Change & Release Manager role at ICBC Standard Bank Plc Join to apply for the IT Change & Release Manager role at ICBC Standard Bank Plc Get AI-powered advice on this job and more exclusive features. The Change & Release Manager role exists centrally within the Office of the CIO function. The role will oversee the planning, scheduling, and control of changes and releases to the IT production environment. This role ensures that all changes are implemented with minimal disruption to IT services and that releases are delivered efficiently and effectively. What you\’ll be doing Lead the assessment, analysis, and approval of change requests. Chair the Change Advisory Board (CAB) meetings to review and authorize changes. Lead the assessment, analysis, and approval of Release requests according to the Release Review Board process. Work with cross-functional teams to ensure forward planning and alignment on successful release delivery. Own and continuously improve the Change Management and Release Review Frameworks, Policies, standards, processes aligning to ITIL v4 and modern delivery models (Agile/DevOps). Enforce governance standards across all change types (emergency, normal), with clear change classifications and approval paths. Develop and maintain dashboards to track success/failure rates, volume, service impact, release cadence, and change \”hot spots.\” Highlight systemic trends, recurring weak points, and improvement opportunities. What you\’ll need to be successful We\’re looking for the following skills and experience. If you don\’t have all of these but think you could be a good fit for the role, get in touch. Stakeholder Partnering, Leadership & Enablement. Coaching and training experience to uplift change maturity across the organisation. ITIL v4 Intermediate, or advanced. DevOps, Agile or Lean certifications. RCA or problem-solving training (e.g., 5 Whys, Kepner-Tregoe). Why should you join us? ICBC Standard Bank Plc (ICBCS) is a leading financial markets and commodities bank, driven to deliver the right outcomes for our stakeholders, clients, counterparties and markets. We benefit from a unique Chinese and African parentage and an unrivalled global network and expertise. We\’re headquartered in London, with operations in Shanghai, Singapore and New York. We\’re a diverse and close-knit global team. We put people first, giving talented, self-driven professionals the flexibility, rewards and freedom to grow their expertise and realise their potential. Our vison statement, \”Be Yourself, Succeed Together\” underpins our drive for an open and transparent culture which values difference, enabling everyone to thrive whilst being themselves. We have an active E, D&I forum and we\’re growing other employee network groups, including for women and neurodiversity. We\’re committed to the principle of equal opportunities. All applicants will be treated equally and will be considered on their merits and skills without discrimination. What\’s in it for you? Financial market-based pay based on skills and experience, discretionary annual bonus, pension contribution 10% (employee contribution 5%), travel insurance, life assurance and income replacement insurance. Hybrid working the option to work remotely up to two days per week, depending on the role. Family – 6 months fully paid maternity leave and enhanced shared parental leave. Coaching for family leave returners and access to emergency care via My Family Care. Miscarriage and menopause policies. Wellbeing – private medical insurance, Bike2Work scheme, health and fitness subsidy, holiday exchange and an Employee Assistance Programme. Community paid volunteering leave and Give As You Earn scheme. Vibrant CSR and engagement forums and fundraising for our charity partners. Development a suite of opportunities to build the skills you need to excel in your role If you\’re excited about becoming part of our team, get in touch. We\’d love to hear from you! ICBCS has appointed Robert Walters Outsourcing (RWO) to manage its recruitment process and Preferred Supplier List (PSL). Unsolicited CVs sent directly to ICBCS or its staff from non-PSL agencies will not be accepted and no fees will be paid for such submissions. Seniority level Seniority level Mid-Senior level Employment type Employment type Full-time Job function Job function Information Technology Industries Banking Referrals increase your chances of interviewing at ICBC Standard Bank Plc by 2x Sign in to set job alerts for “Release Manager” roles. Hounslow, England, United Kingdom 1 week ago Information Technology Service Delivery Manager London, England, United Kingdom 1 week ago London, England, United Kingdom 2 days ago London Area, United Kingdom $47,895.00-$62,699.00 1 week ago Lead Change & Release Manager – FTC 23 months London, England, United Kingdom 2 weeks ago Change Manager – Prosci, ADKAR, Insurance Senior Manager, Technology Delivery Lead, Insurance Technology, FS London, England, United Kingdom 1 week ago Technical Delivery Manager (Data & Analytics) London, England, United Kingdom 1 week ago London, England, United Kingdom 1 week ago London, England, United Kingdom 5 days ago London, England, United Kingdom 2 days ago London, England, United Kingdom 1 week ago VP – Cybersecurity Technical Delivery Manager London, England, United Kingdom 4 days ago London, England, United Kingdom 2 weeks ago London, England, United Kingdom 2 months ago Technology Business Analyst (Hybrid) (FTC 10 months) London, England, United Kingdom 2 weeks ago Senior Delivery Manager for FIFA World Cup London, England, United Kingdom 3 weeks ago London, England, United Kingdom 4 months ago London, England, United Kingdom 4 days ago London, England, United Kingdom 1 month ago Technical Infrastructure Program Manager, Fiber Deployment, Global Connectivity Infrastructure Development London, England, United Kingdom 1 week ago Senior Delivery Manager (f/m/d)- Remote Europe London, England, United Kingdom 1 week ago London, England, United Kingdom 1 week ago We’re unlocking community knowledge in a new way. Experts add insights directly into each article, started with the help of AI. #J-18808-Ljbffr
IT Change & Release Manager employer: ICBC Standard Bank Plc
Contact Detail:
ICBC Standard Bank Plc Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land IT Change & Release Manager
✨Tip Number 1
Familiarise yourself with ITIL v4 principles, as this role heavily relies on them. Consider joining online forums or local meetups to discuss best practices and gain insights from other professionals in the field.
✨Tip Number 2
Showcase your leadership skills by volunteering for projects that require cross-functional collaboration. This will not only enhance your experience but also demonstrate your ability to manage diverse teams effectively.
✨Tip Number 3
Engage with the Change Advisory Board (CAB) process by attending relevant workshops or training sessions. Understanding how CAB meetings operate will give you an edge when discussing your experience during interviews.
✨Tip Number 4
Network with current employees at ICBC Standard Bank Plc through LinkedIn or industry events. Building connections can provide you with insider knowledge about the company culture and expectations for the role.
We think you need these skills to ace IT Change & Release Manager
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights relevant experience in IT change and release management. Focus on your leadership skills, ITIL v4 knowledge, and any certifications you hold in Agile or DevOps.
Craft a Compelling Cover Letter: In your cover letter, express your enthusiasm for the role at ICBC Standard Bank Plc. Mention specific experiences that demonstrate your ability to lead change initiatives and improve processes.
Showcase Your Problem-Solving Skills: Include examples of how you've successfully managed change requests and releases in previous roles. Highlight any methodologies you've used, such as RCA or 5 Whys, to resolve issues.
Highlight Stakeholder Engagement: Emphasise your experience in stakeholder partnering and coaching. Provide examples of how you've uplifted change maturity within an organisation and facilitated effective communication across teams.
How to prepare for a job interview at ICBC Standard Bank Plc
✨Understand ITIL v4 Principles
Make sure you have a solid grasp of ITIL v4 principles, as this role heavily relies on them. Be prepared to discuss how you've applied these principles in past experiences and how they can improve change management processes.
✨Showcase Leadership Skills
As a Change & Release Manager, you'll need to lead teams and chair meetings. Highlight your leadership experience and provide examples of how you've successfully guided teams through change initiatives or managed cross-functional collaborations.
✨Prepare for Scenario-Based Questions
Expect scenario-based questions that assess your problem-solving skills and ability to handle change requests. Think of specific situations where you had to analyse, approve, or reject changes, and be ready to explain your thought process.
✨Demonstrate Continuous Improvement Mindset
This role requires a focus on continuous improvement of frameworks and processes. Be ready to discuss how you've identified weaknesses in previous roles and the steps you took to enhance efficiency and effectiveness in change management.
