Operations Trade Support Analyst in City of London

Join to apply for the Operations Trade Support Analyst role at ICBC Standard Bank Plc. The Operations department is responsible for ensuring the complete end‑to‑end processing of the Bank’s transactions and services. It guarantees that the appropriate control framework exists to ensure the accuracy of this processing as well as the recording of it in the Bank’s books and records. Operations also ensure accurate and timely reporting of the Bank’s transactions to multiple regulatory stakeholders around the world.

The Operations department performs the following functions:

• Trade Support
• Physical Settlements
• Clearing and Vaulting Services
• Structured and Banking Products support
• Facilitation of trade finance and documentary credit products
• Payments Sanctions Screening
• Regulatory Operations
• Cash, Interest Claims and Nostro management
• FX, money market, NDF and OTC derivative settlements
• OTC derivatives and securities confirmations

What You’ll Be Doing

Provide support to front office desks, ensuring all trades are efficiently and accurately booked on Trade Date. Gain a thorough understanding of the bank’s core practices through exposure to a variety of products. The role requires a self‑motivated individual who brings energy and enthusiasm to the function and can quickly develop a strong partnership with the front office. A focus on operational controls and an understanding of the bank’s clients ensure operational risk is kept to a minimum.

You’ll Be Responsible For

• Act as Trade Support for a wide array of products across FIC and Commodities
• Review and validate all non‑STP trading activity originating from front office on Trade Date by validating system bookings
• Monitor trades as they pass through workflows in various front‑office systems and ensure they quickly move to back‑office queues to enable timely processing of downstream operational functions (trade instruction, confirmation, matching, cash management and settlement)
• Respond quickly to front office requirements for trade amendments / updates by moving trades back through the workflows and monitoring timely resolution of completed updates / amendments
• Monitor exceptions on inter‑system automated trade feeds, i.e. FOBO reconciliations and Clearer reconciliations, and ensure all exceptions are identified and resolved
• Perform internal trade reconciliations on Trade Date + 1 to identify missing and incorrectly booked internal trades. Work with front office to resolve booking problems in a timely manner and escalate where required
• Provide support to the wider Operations team by liaising with front office to undertake corrective action required to resolve exceptions/ breaks captured on downstream operational control points
• Contribute to the review and feasibility assessment of proposed new products and support the manager by ensuring all necessary processes and procedures are implemented within Trade Support to facilitate trading
• Ensure that regulatory obligations are met such as Transaction Reporting, Audit requests and exception management
• Assist with the preparation and maintenance of working instructions (procedures)
• Assist with analysis and investigation in respect of historic issues / exceptions as required
• Work on small or large and continuous process improvements to streamline your day‑to‑day
• Provide support to “Change the Bank” teams by participating in the development of business requirements, test scenarios and execution of (user) testing schedules
• Ensure that appropriate controls exist in support of the change environment
• Ensure that risk items are escalated appropriately to ensure that the business operates in a controlled manner and that all key risk issues are raised to management and key business stakeholders
• Operate in line with the control framework to ensure that changes to the business operating model and the products traded are appropriately risk‑managed
• Ensure that our clients receive the most efficient and productive service in our duties relating to the distribution of periodic position valuation statements and client trade allocations

What You’ll Need to Be Successful

We’re looking for the following skills and experience. If you don’t have all of these but think you could be a good fit for the role, get in touch.

• Banking operations experience with a proven background in at least one core operations function (ideally Trade Support but also Confirmations, Settlements, Clearing or Reconciliations)
• Understanding of Commodity and/or FIC products
• Proven interpersonal and relationship‑building skills and ability to apply to relationships formed across different geographical regions
• Understanding of FSA rules and regulations or equivalent
• Understanding of risk and control
• Knowledge of emerging markets

Why Should You Join Us?

ICBC Standard Bank Plc (ICBCS) is a leading financial markets and commodities bank, driven to deliver the right outcomes for our stakeholders, clients, counterparties and markets. We benefit from a unique Chinese and African parentage and an unrivalled global network and expertise. We’re headquartered in London, with operations in Shanghai, Singapore and New York.

We’re a diverse and close‑knit global team. We put people first, giving talented, self‑driven professionals the flexibility, rewards and freedom to grow their expertise and realise their potential. Our vision statement, “Be Yourself, Succeed Together”, underpins our drive for an open and transparent culture which values difference and enables everyone to thrive whilst being themselves. We have an active E, D&I forum and we’re growing other employee network groups, including for women and neurodiversity. We’re committed to the principle of equal opportunities. All applicants will be treated equally and will be considered on their merits and skills without discrimination.

What’s in It for You?

Financial market‑based pay based on skills and experience, discretionary annual bonus, pension contribution 10% (employee contribution 5%), travel insurance, life assurance and income replacement insurance. Hybrid working – the option to work remotely up to two days per week, depending on the role. Family – 6 months fully paid maternity leave and enhanced shared parental leave. Coaching for family leave returners and access to emergency care via My Family Care. Miscarriage and menopause policies. Well‑being – private medical insurance, Bike2Work scheme, health and fitness subsidy, holiday exchange and an Employee Assistance Programme. Community – paid volunteering leave and Give As You Earn scheme. Vibrant CSR and engagement forums and fundraising for our charity partners. Development – a suite of opportunities to build the skills you need to excel in your role.

If you’re excited about becoming part of our team, get in touch. We’d love to hear from you!