Corporate Communications Consultant in London

Join a close team with big influence as a Corporate Communications Consultant maternity cover.

We are looking for a Corporate Communications Consultant to create impactful, multichannel communications that support career‐long learning and help position ICAS as a thought leader. You will develop engaging content that amplifies our work and connects with a wide range of audiences. Working closely with teams across ICAS, you will plan and deliver campaigns, enhance member and student journeys, and produce high‐quality content across email, web, and events. Your work will be guided by audience insight and performance data to ensure communications are relevant and effective. You will be a strong storyteller with excellent communication skills, experience delivering content‐led campaigns, and the confidence to collaborate with stakeholders at all levels. A calm, solutions‐focused approach and experience in the financial sector would be an advantage.

As a trusted communications advisor, your role will inspire, provide expert advice and guidance to colleagues, and empower them to elevate the quality of all ICAS communications, ensuring a consistently exceptional customer experience. This role is pivotal in advancing two key goals of ICAS Strategy 2030: delivering a leading‐edge customer experience and implementing the ICAS Advantage.

• Develop and implement multi‐channel and multi‐audience communications to support the launch of new business development initiatives across ICAS.
• Design and develop engaging campaigns and messaging, aligned with the ICAS brand, tone of voice and wider ICAS strategies.
• Deliver the continuous improvement of the student experience and customer journey to make sure that the communications content and processes deliver the best‐possible student experience.
• Deliver the development and implementation of new customer journeys and multi‐channel communication processes for the student experience.
• Review, improve and manage the customer and communication journeys of ICAS members in key areas including Annual Subscription Renewal, Council elections, continuing professional development (CPD), new‐member onboarding, international members, events and delivery of the member value proposition.
• Provide advice and guidance to colleagues across ICAS on best practice on communication content and methods for new and target audiences.
• Track, measure, analyse and optimise the performance of content and communications, and utilise ICAS insight to create effective, engaging and targeted content.
• Collaborate with the marketing team to develop and create engaging and innovative content that supports key campaigns and strategies.

As well as ICAS being a great place to work, with great people and an open and accessible executive team, we also offer a competitive salary and a generous staff flex benefits package, including private medical insurance, 35 days annual leave with an option to purchase additional holiday, pension (9% employer contribution), your birthday day off, life assurance, health care and screening, dental care, technology, cycle‐to‐work scheme, Electric Vehicle Scheme, purchase discount vouchers/gym membership, and an annual individual learning allowance to spend on personal development.

ICAS places equality, diversity, and inclusion at the heart of all that we do. With our partner organisations, we are committed to building a diverse membership and workforce that is beneficial for all, and that enables our communities to learn, grow and advance together.

Please note we are not an institute that can provide sponsorship, therefore a valid right to work in the UK is required for this role.