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- Tasks: Coordinate home care services and ensure high standards of care for clients.
- Company: Join ICare Group, a community-focused organisation dedicated to enhancing lives.
- Benefits: Enjoy a £125 welcome bonus, flexible pay options, and discounts with the Blue Light Card.
- Why this job: Make a real difference in people's lives while developing your career in healthcare.
- Qualifications: NVQ/QCF 3 in Health and Social Care or related field preferred.
- Other info: Comprehensive training and growth opportunities in a supportive environment.
The predicted salary is between 30000 - 42000 £ per year.
Position: Care Coordinator (Domiciliary Care)
Shifts Available: Monday to Friday, 37.5 hours per week, with availability to be on call or work weekends where necessary
About ICare Group
At ICare Group, we are more than just a care provider—we are a community-focused organisation dedicated to enhancing the quality of life for those we serve. Our Home Care (Domiciliary Care) services deliver essential support to individuals in the comfort of their own homes. As a Care Coordinator, you will play a vital role in coordinating home care services, ensuring operational efficiency, and maintaining high standards of care. If you are passionate about making a positive impact and excel in a dynamic environment, we would love to hear from you!
Why Work with ICare Group
- £125 Welcome Bonus: Receive a welcome bonus upon joining (terms and conditions apply).
- Refer a Friend Scheme: Earn £125 for both you and your referral through our \’Refer a Friend\’ Scheme (terms and conditions apply).
- Quarterly and Annual Carer Awards: Get rewarded for your commitment to ICare with our Carer Awards.
- Blue Light Card: Enjoy discounts at hundreds of high street retailers and well‑known brands. We will reimburse the cost of your Blue Light Card!
- Employee Assistance Programme: Access free, practical, and impartial support for you and your family.
- Mileage Allowance: We offer a mileage allowance to cover the costs of travel during your visits.
- Toll/Bridge/Tunnel Costs Covered: We cover costs incurred if you need to take a toll road, bridge, or tunnel route to and from your ICare place of work (terms and conditions apply).
- Uniform and Infection Control Equipment: Full uniform provided, including free infection control equipment.
- Dedicated People and Wellbeing Team: Access to a supportive team focused on your wellbeing.
- Comprehensive Training: Receive Fast‑track training, paid induction, and 3 days of on‑the‑job shadowing. We offer ongoing development, with opportunities to advance your career.
- Growth Opportunities: We are committed to helping our employees grow and develop their skills, offering opportunities for career advancement.
- Supportive Environment: ICare Group fosters a collaborative environment where your skills and dedication are recognised, appreciated, and rewarded.
- Champion Sustainability in Healthcare: We’re leading the way in environmentally responsible healthcare and are committed to reducing our environmental footprint. Through our Carbon Reduction Plan, we\’ve cut emissions by 88.8% since 2019 and are on track to achieve Net Zero emissions by 2030.
- Weekly or Fortnightly Pay and Pension: Most of our sites enjoy the stability of weekly or fortnightly pay and contribute to our stakeholder pension plan.
What You Will Do
- Coordinate Home Care Services: Manage and coordinate home care services to ensure efficient delivery and high standards of care.
- Support Care Management: Assist in maintaining records, producing reports, and investigating complaints from service users and employees.
- Produce Staffing Rotas: Create and manage weekly staffing rotas to ensure adequate coverage and support.
- Operational Awareness: Stay informed about current operational issues and methods. Ensure compliance with health and safety regulations, emergency procedures, and company policies.
- Emergency Duties: Undertake out‑of‑office duties when necessary, including providing emergency hands‑on care, on‑call duties, attending social events when required, and offering emergency telephone assistance to care staff.
- Liaise with Stakeholders: Effectively communicate and coordinate with other departments, employees, key stakeholders such as commissioners, customers, and the public.
- Additional Duties: Perform other duties as requested to support the branch’s success.
What We are Looking For
- Qualifications: NVQ/QCF 3 (or working towards) in Health and Social Care or related field.
- Experience: Previous experience in a similar role within the domiciliary care sector.
- Leadership Skills: Proven ability to effectively lead, delegate, and mentor staff.
- Experience in Care: Previous experience in a care role, with a genuine passion for helping others is essential.
- Organisational Skills: High level of organisational skills and reliability with the ability to manage staffing rotas and multiple responsibilities.
- Flexibility: Willingness to work on a flexible schedule, including weekends, and adapt to the varying needs of our clients.
- Diligence: Ensure that all care tasks and wellbeing checks are managed with care and professionalism.
- Background Checks: Willingness to undergo necessary background checks.
- Availability: Ability to work in the office and deliver home care when required.
- Weekend Availability: Ability to work on weekends as required.
- Valid Driver’s License: A clean, valid driver’s license and reliable vehicle are required.
- Work Related Car Insurance: Hold or willing to obtain work related car insurance.
Ready to Make a Difference
Whether you are an experienced caregiver or new to the field, ICare Group provides training and development opportunities to enhance your skills and expand your career in the healthcare industry. If you are enthusiastic about care and making a positive impact, we would love to hear from you! Visit our careers page at careers.icaregroup.co.uk to apply. Join us at ICare Group and help us make a difference, one visit at a time!
Equal Opportunities
ICare Group is an Equal Opportunities employer committed to fostering an inclusive work environment that supports and respects all individuals. We welcome and encourage applications from people of all backgrounds. We do not discriminate based on age, disability, gender reassignment, marriage and civil partnership, pregnancy and maternity, race, religion or belief, sex, sexual orientation, or any legally protected characteristic.
If you require any reasonable adjustments or accommodations during the recruitment process, please contact us. Please note we reserve the right to close the vacancy early should we receive suitable applications. If you do not hear back from us within 14 days, please consider your application unsuccessful on this occasion.
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Care Co-ordinator employer: ICare Group
Contact Detail:
ICare Group Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Care Co-ordinator
✨Tip Number 1
Network like a pro! Reach out to your connections in the care sector and let them know you're on the lookout for a Care Coordinator role. You never know who might have the inside scoop on job openings or can put in a good word for you.
✨Tip Number 2
Prepare for interviews by researching ICare Group and understanding their values. Show them you're not just another candidate; demonstrate your passion for enhancing the quality of life for others and how you can contribute to their mission.
✨Tip Number 3
Practice common interview questions related to care coordination. Think about scenarios where you've had to manage multiple responsibilities or resolve conflicts, and be ready to share those experiences with confidence.
✨Tip Number 4
Don't forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, it shows you're serious about joining the ICare Group team and making a difference in the community.
We think you need these skills to ace Care Co-ordinator
Some tips for your application 🫡
Tailor Your Application: Make sure to customise your CV and cover letter for the Care Coordinator role. Highlight your relevant experience in domiciliary care and any leadership skills you possess. We want to see how you can make a positive impact!
Show Your Passion: Let your enthusiasm for care shine through in your application. Share specific examples of how you've made a difference in previous roles or how you plan to contribute to our mission at ICare Group. We love seeing genuine passion!
Be Clear and Concise: Keep your application straightforward and to the point. Use clear language and avoid jargon. We appreciate well-structured applications that are easy to read, so make sure your key points stand out!
Apply Through Our Website: Don’t forget to submit your application via our careers page at careers.icaregroup.co.uk. This ensures we receive your application directly and can process it quickly. We can’t wait to hear from you!
How to prepare for a job interview at ICare Group
✨Know Your Stuff
Before the interview, make sure you understand the role of a Care Coordinator inside out. Familiarise yourself with the responsibilities listed in the job description, especially around coordinating home care services and managing staffing rotas. This will help you answer questions confidently and show that you're genuinely interested.
✨Show Your Passion for Care
ICare Group is all about making a positive impact on people's lives. Be prepared to share specific examples from your past experiences that highlight your passion for helping others. Whether it's a story about a challenging situation you handled or how you went above and beyond for a client, these anecdotes can really set you apart.
✨Ask Smart Questions
Interviews are a two-way street! Prepare some thoughtful questions to ask your interviewers about the company culture, training opportunities, or how they support their staff. This not only shows your interest but also helps you gauge if ICare Group is the right fit for you.
✨Be Ready for Scenario Questions
Expect to be asked how you would handle specific situations related to care coordination. Think about potential challenges you might face, like managing last-minute staffing changes or dealing with complaints. Practising your responses to these scenarios can help you feel more at ease during the interview.
