At a Glance
- Tasks: Lead client onboarding processes and ensure compliance in a fast-paced financial environment.
- Company: Join TP ICAP, a global leader in market infrastructure and financial services.
- Benefits: Competitive salary, inclusive culture, and opportunities for professional growth.
- Other info: Dynamic team environment with opportunities to mentor and lead.
- Why this job: Make a real impact in the financial sector while developing your skills.
- Qualifications: Experience in client onboarding and strong analytical skills required.
The predicted salary is between 37800 - 46200 £ per year.
Group Overview
The TP ICAP Group is a world leading provider of market infrastructure. Our purpose is to provide clients with access to global financial and commodities markets, improving price discovery, liquidity, and distribution of data, through responsible and innovative solutions. Through our people and technology, we connect clients to superior liquidity and data solutions. The Group operates from more than 60 offices in 27 countries. We are 5,300 people strong.
Role Overview
The candidate will be responsible for leading the delivery of additional Business As Usual (BAU) activities within the Client Onboarding team whilst supporting the Head of Client Lifecycle in a fast paced Financial Services environment. The role will include completing Onboarding requests for all business areas at TP ICAP and growing into an SME role within the team.
Role Responsibilities
- Responsible for the effective delivery of allocated client lifecycle processes, ensuring that activities are executed to defined service levels and on a timely basis, meeting the requirements of the business.
- Complete onboarding cases for low, medium and high risk clients across all businesses at TP ICAP, undertaking and thoroughly completing all necessary KYC/AML and due diligence checks.
- Monitoring of negative media alerts and where appropriate, investigation and escalation to compliance.
- Support the Team Manager in the analysis and implementation of necessary change to client lifecycle processes (including remediation projects) required for compliance with regulatory changes.
- To support the Team Manager and where delegated responsibility, lead the transition of functions and responsibilities into and out of the Client Lifecycle team whilst ensuring strong business risk management.
- Where delegated responsibility, act as a liaison to and provide support for any internal or external audits.
- To support the Team manager in partnering with IT on technical developments, including requirements gathering, UAT and post-release support.
- Preparation and periodic completion of management information reports for allocated processes/services in preparation for senior operations management review.
- To support the Team manager in the ongoing identification of process improvement, system improvement and automation opportunities that will drive efficiencies and effectiveness throughout the team.
- Build key relationships with internal Operations stakeholders as well as Front Office Brokers.
- Liaise with the Anti Financial Crime in London on cases that are escalated on AML/KYC risks.
People Responsibilities:
- Own project/business areas within the team and provide guidance to team members where required.
- Training junior colleagues on team processes.
- Overseeing the execution of tasks for junior colleagues, ensuring timely delivery to quality and agreed service levels.
- Provide feedback on suggestions for process enhancements to senior management.
- Drive a positive culture within the team by supporting all team members in their daily tasks.
- Complete quality reviews on onboarding and periodic review cases and provide feedback to junior members of the team.
Experience / Competences
Essential
- Demonstrates excellent attention to detail, possesses high organisation skills & a proactive approach.
- Demonstrates strong analytical ability and problem solving skills.
- Demonstrates the ability to work effectively in a high pressure environment.
- Highly effective written & oral communication skills; adapts communication style to suit audience.
- Significant experience of working in fast paced or pressured environments.
- Highly skilled in Microsoft applications software (Word, Excel, PowerPoint, Outlook).
- Significant experience of financial markets.
- Significant experience in a similar organisation.
- Significant experience in training / mentoring junior colleagues.
- Significant experience in overseeing colleagues work.
- Strong understanding of risk and controls.
- Demonstrated experience of identifying, prioritising and implementing change.
- Demonstrated experience in succession planning, resource prioritisation & staffing management.
- Significant experience in Client Onboarding.
Desired
- Excellent attention to detail, highly organised with a proactive approach.
- Strong analytical ability and problem solving skills.
Band & Level – Professional, 5
Client Lifecycle Onboarding Senior Associate - 12 Month FTC employer: ICAP
TP ICAP is an exceptional employer, offering a dynamic work environment in the heart of London where innovation and collaboration thrive. With a strong commitment to employee development and a culture that values diversity and inclusion, we empower our teams to excel in their roles while providing access to global financial markets. Our focus on operational excellence and strategic transformation ensures that employees are engaged in meaningful work that drives both personal and professional growth.
StudySmarter Expert Advice🤫
We think this is how you could land Client Lifecycle Onboarding Senior Associate - 12 Month FTC
✨Join Financial Networking Events
Jump into local finance meetups and conferences — they’re a goldmine for temporary roles in banking and financial services. You can chat with industry professionals and even get leads on upcoming opportunities that might not be posted online yet.
✨Utilise Temp Agencies Specialised in Finance
Reach out to temp agencies that focus on the banking sector. They often have strong ties with various firms and can help you secure short-term gigs that can help beef up your CV and get your foot in the door at firms like ICAP.
✨Connect with Alumni from Your Uni
Don't underestimate the power of your university’s alumni network. Many former students are working in banking and can help you find temporary roles or even offer mentorship. Reach out directly or attend alumni events to broaden your circle.
✨Stay Active on Job Boards and Company Websites
Keep your eyes peeled on job boards specifically for finance roles. Companies like ICAP might post temporary positions directly on their sites, so make sure to apply there too. Set alerts to catch those roles the moment they go live!
We think you need these skills to ace Client Lifecycle Onboarding Senior Associate - 12 Month FTC
Some tips for your application 🫡
Show Off Your Academic Achievements:In banking and financial services, your academic record can really make you stand out. List relevant grades, certifications, or coursework on your CV, especially if you've taken finance-related modules. This is particularly important for a temporary role where qualifications can help you shine even brighter!
Highlight Relevant Experience:If you’ve done any internships, part-time roles, or even coursework that aligns with banking or finance, make sure you include those! Showcase specific tasks where you used quantitative skills or analytical thinking, as this is what the hiring managers at ICAP will be keen to see in your application.
Tailor Your Cover Letter Purposefully:When writing your cover letter, focus on why you’re interested in a temporary position at ICAP. Let them know how you can quickly adapt to the team's needs and how eager you are to learn the ropes of the banking sector during this short stint. Your motivation and enthusiasm could really set you apart!
Be Prepared with References:For temporary roles, references can play a crucial role in your application. Make sure you’ve got a couple of references lined up who can vouch for your skills and work ethic. This helps to give ICAP confidence in your short-term commitment to the role.
How to prepare for a job interview at ICAP
✨Brush Up on Financial Regulations
Since this is a role in banking and financial services, be ready to discuss key regulations like MiFID, Basel III, or GDPR. These are hot topics, and your awareness of how they impact daily operations can give you a significant edge during your interview with ICAP.
✨Showcase Your Analytical Skills
Prepare for interview questions that assess your analytical abilities. You might need to tackle hypothetical scenarios involving risk assessment or financial forecasting. Bringing examples of relevant projects or coursework can emphasise your practical understanding of these concepts.
✨Highlight Flexibility and Adaptability
For a temporary role, showing that you can quickly pick up new processes and tools is crucial. Be ready to discuss previous experiences where you had to adapt to changing requirements or tight deadlines, as this will reassure ICAP that you’re a reliable team player.
✨Demonstrate a Willingness to Learn
In a temporary position, leaning into your eagerness to learn can really set you apart. Be prepared to share how you’re staying updated on industry trends or any additional training you've pursued. Employers appreciate candidates who are proactive about their development—even for short-term roles.
