At a Glance
- Tasks: Coordinate urgent healthcare services and support management teams in a fast-paced environment.
- Company: Join IC24, a leading not-for-profit social enterprise in primary care.
- Benefits: Competitive salary, NHS pension scheme, enhanced leave, and wellbeing benefits.
- Other info: Inclusive workplace committed to equal opportunities and professional development.
- Why this job: Make a real difference in healthcare while developing your administrative skills.
- Qualifications: Organised, detail-oriented, and experienced in administration or office environments.
Are you an organised, proactive administrator who thrives in a fast-paced environment? Do you enjoy keeping things running smoothly, building great relationships, and making a real difference behind the scenes? At IC24, we're looking for an IUC Administrator to become a vital part of our Operations team, helping to coordinate and support services that deliver urgent healthcare to thousands of patients every day.
As an IUC Administrator, you'll be at the heart of our operational success, providing crucial support to management teams and ensuring our urgent care services have the right people in the right place at the right time. Your role will include:
- Coordinating and maintaining clinical and non-clinical staff rosters
- Supporting payroll processes, timesheets, and shift payments
- Managing annual leave, absences, and rota changes
- Ensuring compliance records and documentation are maintained accurately
- Producing reports and supporting quality and contractual requirements
- Building strong working relationships across multiple teams and services
- Delivering first-class administrative support to operational leaders
What We're Looking For
We're seeking someone who is:
- Highly organised with outstanding attention to detail
- Comfortable managing multiple priorities and deadlines
- An excellent communicator who builds positive working relationships
- Confident using spreadsheets, reports, and administrative systems
- Self-motivated, proactive, and able to work independently
- Experienced in a busy office or administration environment
Ideally, You'll Have:
- Previous administration or office-based experience
- Experience managing data, reports, and customer interactions
- Excellent organisational and time-management skills
- A positive, flexible, and team-focused approach
Location: Phoenix House, Essex
What's in it for you:
- Annual salary of £(phone number removed)
- Opportunity to join the NHS Pension Scheme
- Additional annual leave above statutory minimum
- Enhanced family leave (maternity, paternity and adoption leave and pay)
- Inclusive wellbeing benefits
- Employee Assistance Programme including free 24/7 independent counselling and occupational health services
- Professional development opportunities
- Free membership to our reward and discount platform
- Access to Blue Light Card and other NHS Discount Schemes
Due to the nature of this position, employment is subject to proof of eligibility to work in the UK, completion of a satisfactory enhanced DBS disclosure and two references.
We celebrate brave ideas and brave people. We have a duty to safeguard, protect and promote the welfare of those who use our services and our employees. This means we take every step we can to protect from harm, abuse and damage. We are committed to providing equal opportunities for all and encourage applications from ethnic minorities, those with disabilities, LGBTQ+ communities, neurodiverse individuals, and other under-represented groups. We’re dedicated to creating an inclusive environment where everyone feels they belong.
If you need any workplace adjustments during the application or interview process, or have accessibility requirements, please contact the recruitment team.
IUC Administrator employer: IC24
As a leading provider of urgent care services in Sussex, we pride ourselves on fostering a supportive and collaborative work environment for our GPs. Our commitment to employee growth is evident through ongoing training opportunities and a focus on work-life balance, ensuring that you can make a meaningful impact in the community while enjoying the benefits of competitive pay and flexible scheduling.
StudySmarter Expert Advice🤫
We think this is how you could land IUC Administrator
✨Get Involved with Local Health Initiatives
Join local community health events or volunteer for organisations like public health agencies. This not only builds your experience but also helps you network with industry professionals who might know of openings at places like IC24.
✨Tap into Professional Associations
Check out associations like the Institute of Healthcare Management. They often have job boards, networking events, and conferences that are perfect for connecting with potential employers in health sciences administration.
✨Stay Updated with Industry Trends
Follow health policy news and trends—being knowledgeable about the current landscape will not only help you in interviews but also make you stand out as a candidate. You can discuss recent developments and their implications when chatting with folks at IC24.
✨Apply Through Our Website for Better Visibility
When you find roles that excite you, especially at places like IC24, don’t forget to apply through our website. This can sometimes give you an edge by showing the employer you’re savvy and committed to finding the right fit.
We think you need these skills to ace IUC Administrator
Some tips for your application 🫡
Highlight Your Relevant Experience:When applying for a role in health sciences administration, it's super important to spotlight any relevant experience you have in healthcare settings. Whether you've worked in a hospital, a clinic, or any related environment, make sure to detail those roles in your CV – focusing on your responsibilities and achievements that align with the job at IC24.
Showcase Your Administrative Skills:Administrative skills are key in this field, so don’t hold back! Make sure your CV reflects your proficiency in things like scheduling, data management, and compliance with health regulations. Mention specific software you’ve used, such as patient management systems, as this will demonstrate your hands-on abilities and readiness for the role at IC24.
Craft a Meaningful Cover Letter:Your cover letter should reflect your passion for the health sciences field and your eagerness to contribute to IC24. Share a bit about why you’re drawn to this sector, any impactful situations or challenges you’ve encountered, and how they’ve shaped your desire to work in health sciences administration. This personal touch can really set you apart!
Tailor Your Documents to the Job:Don't use a one-size-fits-all approach! Make sure your CV and cover letter are specifically tailored for this role. Highlight any certifications you have relevant to health administration, and ensure you clearly connect your previous roles to the skills needed for the full-time position at IC24. This way, you're showing them you’ve done your homework and are genuinely interested in being a part of their team.
How to prepare for a job interview at IC24
✨Showcase Your Administrative Skills
In health sciences administration, being organised is key. Make sure you can demonstrate your skills in managing schedules, paperwork, and data accurately. Be ready to discuss specific tools you've used, like electronic health record systems or scheduling software, and how they improved efficiency in your past experiences.
✨Know Your Regulations
Familiarity with healthcare regulations and compliance is crucial. Brush up on HIPAA, GDPR, or other relevant policies before your interview. We recommend preparing examples of how you've ensured compliance or handled sensitive information in past roles—this will show you're not just knowledgeable but also responsible.
✨Prepare for Scenario Questions
Interviews for administrative roles often involve scenario-based questions to assess your problem-solving skills. Practice responses to common situations you might face, such as dealing with a challenging patient or managing a sudden schedule change. This will not only demonstrate your ability to think on your feet but also highlight your interpersonal skills.
✨Align Your Goals with the Organisation
As a full-time candidate, employers will want to know how your long-term career goals align with their mission. Take some time to research IC24’s values and be ready to tie your passion for health sciences administration into their objectives. Demonstrating enthusiasm and career alignment can be a game-changer in this competitive field!
