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- Tasks: Support quality improvement initiatives in healthcare, handling complaints and incidents.
- Company: Join a dynamic Primary Care Quality team dedicated to excellence in patient care.
- Benefits: Enjoy NHS Pension, free counseling, learning opportunities, and exclusive discounts.
- Why this job: Make a real impact on patient care while growing your career in a supportive environment.
- Qualifications: Experience in Primary Care and a passion for improving healthcare standards are essential.
- Other info: Employment subject to eligibility proof and background checks.
The predicted salary is between 20000 - 28000 £ per year.
Are you passionate about improving patient care and ensuring high standards in healthcare?
Do you currently work within Primary Care and looking for the next step up?
If so, then why don’t you join our dynamic Primary Care Quality team as a Clinical Governance Support Officer ! We’re seeking an enthusiastic and detail-oriented professional to play a key role in supporting our mission to deliver excellence in healthcare ., As a Clinical Governance Support Officer, you’ll be at the forefront of our quality improvement initiatives. You will work closely with the Primary Care Quality team, providing essential support in complaints handling, incident investigation, RFI/DSAR requests/admin, clinical audit administration, and patient satisfaction. You’ll also contribute to the development of key policies and procedures that guide our operations., * Support the PC Operations Manager, Clinical Leads, Registered Manager and Practice Managers as required.
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Undertake day-to-day supervision of the IT support system (Ulysses) for Clinical Governance management for the PC Group. Design and provide reports on incidents, complaints, requests for information, and risks.
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To lead the development, implementation and maintain systems of communication and data management for the PC Group, including record keeping and reporting to provide effective assurance and evidence of compliance.
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Support senior managers with action planning, alerting them to imminent compliance deadlines and collating of evidence as required.
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Input complaints, compliments and incidents onto the Ulysses database, keeping an accurate record of any agreed actions, notes, telephone contacts, progress with the case and the outcomes.
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£25,000 – £28,000 per annum, depending on experience
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Opportunity to join the NHS Pension Scheme
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Free 24/7 independent counselling service
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Learning and development opportunities
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Free membership to our reward and discount platform
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Access to Blue Light Card and other NHS Discount Schemes
Due to the nature of this position, employment is subject to proof of eligibility to work in the UK, completion of a satisfactory standard DBS and two references .
IC24 – 1 job https://www.socialcare.co.uk/jobs/ic24/ https://www.socialcare.co.uk/Images/Default/recruiters/Thumbnail/ea61d81b, 20b8-44c0-819f-281cbc81f03b132125949711175551.jpg
Clinical Governance Officer employer: IC24
Contact Detail:
IC24 Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Clinical Governance Officer
✨Tip Number 1
Familiarize yourself with the key responsibilities of a Clinical Governance Officer. Understanding the nuances of complaints handling, incident investigation, and clinical audit administration will give you an edge during discussions.
✨Tip Number 2
Network with professionals already working in Primary Care Quality teams. Engaging with them can provide insights into the role and may even lead to referrals or recommendations.
✨Tip Number 3
Stay updated on current trends and regulations in healthcare governance. Demonstrating your knowledge about recent changes can set you apart as a candidate who is proactive and informed.
✨Tip Number 4
Prepare to discuss specific examples from your experience that showcase your attention to detail and problem-solving skills. Real-life scenarios can illustrate your capability to handle the responsibilities of the role effectively.
We think you need these skills to ace Clinical Governance Officer
Some tips for your application 🫡
Understand the Role: Make sure to thoroughly read the job description for the Clinical Governance Officer position. Understand the key responsibilities and required skills, such as experience in complaints handling and clinical audit administration.
Tailor Your CV: Customize your CV to highlight relevant experience in primary care and quality improvement initiatives. Emphasize any previous roles that involved incident investigation or policy development.
Craft a Compelling Cover Letter: Write a cover letter that showcases your passion for improving patient care. Mention specific examples of how you've contributed to quality assurance in previous roles and express your enthusiasm for joining the Primary Care Quality team.
Highlight Relevant Qualifications: If you have any certifications or training related to clinical governance or quality management, be sure to include them in your application. This will demonstrate your commitment to the field and enhance your candidacy.
How to prepare for a job interview at IC24
✨Show Your Passion for Patient Care
Make sure to express your enthusiasm for improving patient care during the interview. Share specific examples from your previous experience that demonstrate your commitment to high standards in healthcare.
✨Familiarize Yourself with Clinical Governance
Before the interview, brush up on key concepts related to clinical governance. Be prepared to discuss how you can contribute to quality improvement initiatives and support the Primary Care Quality team effectively.
✨Highlight Your Attention to Detail
As a Clinical Governance Support Officer, attention to detail is crucial. Prepare to provide examples of how you've successfully managed complaints, incidents, or audits in the past, showcasing your meticulous approach.
✨Prepare Questions for the Interviewers
Demonstrate your interest in the role by preparing thoughtful questions for the interviewers. Ask about the team's current projects, challenges they face, and how you can contribute to their goals.
