Board Governance Manager

Help shape how good governance supports better patient care. Behind every effective organisation is a Board that makes informed decisions, operates with integrity and has the right governance in place. As Board Governance Manager at IC24, you'll play a vital role in making that happen.

Working closely with our Chair, Chief Executive Officer, Chief Finance Officer and Board, you'll lead our company secretarial and governance function, ensuring our Board and Committees operate efficiently, meet their statutory responsibilities and have the information they need to make confident strategic decisions. This is an exciting opportunity to join IC24 as we continue to strengthen our governance framework following an external governance review. You'll lead the delivery of our Governance Improvement Plan, embed robust assurance processes and help create an organisation that is audit-ready, compliant and focused on continuous improvement.

No two days will be the same. You could be preparing Board papers, advising senior leaders on governance best practice, coordinating Board development, managing statutory compliance, supporting strategic risk management or working with colleagues across Finance, People, Quality and Operations to strengthen organisational assurance. You'll be someone who enjoys bringing structure to complex environments, building trusted relationships with senior stakeholders and ensuring the highest standards of governance are maintained. This isn't simply a governance role. It's an opportunity to influence how one of the UK's leading social enterprise healthcare providers is governed.

What you'll be doing

• Leading Board governance and company secretarial services, acting as Company Secretary, ensuring IC24 meets all statutory and regulatory requirements while continuously improving governance frameworks, policies and Board processes.
• Supporting an effective Board by working closely with the Chair, Chief Executive and Executive Team to plan and deliver high-quality Board and Committee meetings, forward plans, governance advice and Board development activities.
• Driving governance improvement by leading delivery of the Governance Improvement Plan, embedding governance and assurance frameworks that strengthen oversight, accountability and organisational effectiveness.
• Managing risk and assurance by supporting the Board Assurance Framework, governance reporting, strategic risk management and compliance activity, ensuring the Board has clear visibility of key risks and progress.
• Producing high-quality governance documentation by preparing and reviewing Board papers, reports, minutes and governance documentation to support informed decision-making and effective governance.
• Supporting regulatory compliance by maintaining oversight of statutory obligations, governance reviews, audit activity and reporting requirements, ensuring IC24 remains compliant and audit ready.
• Building trusted relationships by working collaboratively with Board Directors, Executive Leaders, senior managers and external stakeholders, providing expert governance advice and influencing best practice across the organisation.
• Improving how we work by identifying opportunities to modernise governance processes, embrace new ways of working and make governance more efficient, effective and accessible.

Who this role suits

This role is ideal for an experienced governance professional who enjoys working at Board level and understands how effective governance enables organisations to deliver better outcomes. You'll thrive as our Board Governance Manager if you:

• Have experience supporting Boards, Committees or Company Secretarial functions.
• Have a strong understanding of corporate governance, statutory compliance and governance best practice.
• Can confidently build relationships with senior leaders and Board Directors, providing credible advice and appropriate challenge.
• Produce high-quality reports, Board papers and governance documentation with exceptional attention to detail.
• Are highly organised and able to manage multiple governance deadlines and annual reporting cycles.
• Can interpret complex information, identify risks and communicate clearly with a wide range of stakeholders.
• Are comfortable handling highly confidential and sensitive information with professionalism and discretion.
• Enjoy improving processes and embedding governance frameworks that support organisational success.
• Bring integrity, sound judgement and a calm, solution-focused approach.
• Share our values of Care, Excellence, Respect and Innovation.

Why IC24?

At IC24, good governance isn't simply about compliance. It's about creating the right environment for better decisions, stronger leadership and safer patient care. As Board Governance Manager, you'll work closely with our Executive Team and Board during an exciting period of governance development, helping shape how we strengthen assurance, improve Board effectiveness and support the organisation's long-term strategy. You'll have the opportunity to influence governance at the highest level while working within a collaborative organisation that values continuous improvement, innovation and doing the right thing.

Who are we?

We are Integrated Care 24 (IC24), the leading not for profit Social Enterprise providing innovative and patient focused primary care services. IC24 is committed to improving access to health and social care for our patients and reducing the demand on secondary care services. IC24 provides services to over 6 million patients, including GP led out-of-hours services, NHS 111, primary care and secondary care support services. Every day, our people help patients access the care they need, when they need it most.

What's in it for you?

• Annual salary of £48,000 pro rata
• Opportunity to join the NHS Pension Scheme
• 25 days annual leave per annum plus bank holidays
• Enhanced family leave (maternity, paternity and adoption leave and pay)
• Inclusive wellbeing benefits
• Employee Assistance Programme including free 24/7 independent counselling and occupational health services
• Professional development opportunities
• Free membership to our reward and discount platform
• Access to Blue Light Card and other NHS Discount Schemes
• Hybrid working, with office attendance required on Mondays and Board meeting days

Location: Ashford, Kent (hybrid working)

Hours: Part-time, up to 30 hours / 4 days per week (typically 9am to 5pm, with some flexibility aligned to Board cycles and organisational priorities)

Due to the nature of this position, employment is subject to proof of eligibility to work in the UK, completion of a satisfactory basic DBS disclosure and appropriate references. We celebrate brave ideas and brave people. We have a duty to safeguard, protect and promote the welfare of those who use our services and our employees. This means we take every step we can to protect from harm, abuse and damage. We are committed to providing equal opportunities for all and encourage applications from ethnic minorities, those with disabilities, LGBTQ+ communities, neurodiverse individuals, and other under-represented groups. We're dedicated to creating an inclusive environment where everyone feels they belong. If you need any workplace adjustments during the application or interview process, or have accessibility requirements, please contact the recruitment team.