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- Tasks: Be the friendly face for patients and drive GPs to those in need.
- Company: Join IC24, a leading not-for-profit social enterprise in healthcare.
- Benefits: Earn £12.25 per hour, enjoy extra leave, and access NHS discounts.
- Why this job: Make a real difference in people's lives while building your career.
- Qualifications: Full, clean manual driving licence and empathy for patient care.
- Other info: Flexible bank hours with opportunities for progression.
The predicted salary is between 25440 - 25440 £ per year.
Express new ideas, take initiative and save lives. Others talk about being brave, at IC24, we’re made that way.
From providing high quality integrated urgent care for over six million people, to thinking of innovative solutions for our patients – every role at IC24 is made to be brave. The dual job purpose of this exciting role is to be the first point of contact for patients upon arrival at a dedicated base, welcoming them and ensuring their confidentiality is always maintained, whilst also providing transport to GPs on visits around the locality to visit patients.
The receptionist element of the role would include comfort calls to patients, appointment booking or incoming calls about a possible bereavement. This part of the role requires empathy and competent IT skills to navigate your way around a computer screen, whilst talking to a patient on the phone who is potentially in distress.
The driver element of the role will include vehicle and medical equipment checks, as well as use of an IC24 car to transport clinicians to a call where a person is in need. This could also include you accompanying the clinician into patient homes. Due to this, the role requires applicants to hold a full, clean, manual driving licence.
This role includes a variety of tasks throughout the shift, keeping it balanced and interesting, whilst always remaining focused. There are achievable options for progression within a variety of roles.
Do you have the passion to work in a busy out of hours environment offering a professional patient care service in our Norfolk and Waveney locality? If you want to work for a company who is dedicated and passionate toward their workforce, and you are enthusiastic about helping others and making a difference whilst forging a career in this industry, this role would be perfect for you!
We are Integrated Care 24 (IC24), the leading not for profit Social Enterprise providing innovative and patient focused primary care services. IC24 is committed to improving access to health and social care for our patients and reducing the demand on secondary care services. IC24 provides services to over 6 million patients, including GP led out-of-hours services, NHS 111, primary care and secondary care support services.
Location: Norfolk and Waveney
Hours Available: Bank hours available during our out of hours period (Monday-Friday 18:30-08:00 and 24/7 through weekends and bank holidays).
What’s in it for you:
- Hourly rate of £12.25
- Enhanced rates for Out of Hours shifts
- Additional annual leave above statutory minimum based on service
- Opportunity to join the NHS Pension Scheme
- Free 24/7 independent counselling service
- Learning and development opportunities
- Free membership to our reward and discount platform
- Access to Blue Light Card and other NHS Discount Schemes
Due to the nature of this position, employment is subject to proof of eligibility to work in the UK, completion of a satisfactory standard DBS disclosure and two references.
We celebrate brave ideas and brave people.
We are committed to providing equal opportunities for all people and we particularly encourage applications from ethnic minorities, applicants with a disability and those from other under-represented groups.
If you would like to discuss any reasonable adjustments before applying or would like an accessible version of any recruitment documents, please contact the recruitment team.
Bank Driver/Receptionist employer: IC24
Contact Detail:
IC24 Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Bank Driver/Receptionist
✨Tip Number 1
Get to know the company! Before your interview, do a bit of research on IC24. Understand their mission and values, especially how they focus on patient care. This will help you connect your experiences to what they’re all about.
✨Tip Number 2
Practice makes perfect! Role-play common interview questions with a friend or family member. Think about how you can showcase your empathy and IT skills, as these are key for the receptionist part of the role.
✨Tip Number 3
Dress the part! Even if it’s a casual setting, looking professional shows you mean business. Plus, it’ll boost your confidence when you walk in for that interview.
✨Tip Number 4
Don’t forget to follow up! After your interview, send a quick thank-you email. It’s a nice touch and keeps you fresh in their minds. And remember, apply through our website for the best chance!
We think you need these skills to ace Bank Driver/Receptionist
Some tips for your application 🫡
Show Your Passion: When writing your application, let your enthusiasm for helping others shine through. We want to see that you’re genuinely excited about the role and how it fits into our mission at IC24.
Tailor Your CV: Make sure your CV highlights relevant experience, especially in patient care or driving roles. We love seeing how your skills align with what we do, so don’t hold back on showcasing your strengths!
Be Clear and Concise: Keep your application straightforward and to the point. We appreciate clarity, so make sure your writing is easy to read and free of jargon. This helps us get a quick sense of who you are.
Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way to ensure your application gets to us quickly and efficiently. Plus, you’ll find all the info you need about the role there!
How to prepare for a job interview at IC24
✨Know the Role Inside Out
Before your interview, make sure you thoroughly understand the dual responsibilities of a Bank Driver/Receptionist. Familiarise yourself with the key tasks like patient interaction, appointment booking, and the importance of confidentiality. This will help you demonstrate your enthusiasm and readiness to take on the role.
✨Showcase Your Empathy
Given the nature of the job, it's crucial to convey your ability to handle sensitive situations with care. Prepare examples from your past experiences where you've shown empathy, especially in stressful or emotional circumstances. This will highlight your suitability for the role and your commitment to patient care.
✨Demonstrate Your IT Skills
Since the role requires competent IT skills, be ready to discuss your experience with relevant software or systems. If possible, practice navigating common applications that might be used in a healthcare setting. This will show that you're not only capable but also proactive about being prepared.
✨Prepare Questions About the Company
At the end of the interview, you'll likely have the chance to ask questions. Use this opportunity to inquire about IC24's approach to patient care and how they support their staff. This shows your genuine interest in the company and helps you assess if it’s the right fit for you.