Integrated Care 24 (IC24) invites applications for an Operational Navigator to join our 24/7 urgent care operations. You will provide friendly telephone support to clinicians, patients, and colleagues, manage queues, and dispatch calls to regional teams.
You’ll monitor service levels, share updates, and uphold GDPR and safeguarding standards. The role emphasizes empathy, discretion, and calm communication under pressure, with part-time hours up to 18 per week in a 24/7 operation.
#J-18808-Ljbffr
Urgent Care Operations Navigator employer: Ic24 Ltd
At IC24, we pride ourselves on being an exceptional employer, offering Bank Advanced Clinical Practitioners the chance to work in a dynamic and supportive environment at our Herstmonceux location. With flexible working hours, competitive pay, and a strong commitment to professional development, our team members can thrive while making a meaningful impact on patient care within an integrated healthcare system. We foster a culture of inclusivity and collaboration, ensuring that every employee feels valued and empowered to contribute to service improvement and community health outcomes.
