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- Tasks: Be the friendly face for patients and drive GPs to those in need.
- Company: Join IC24, a leading not-for-profit social enterprise in healthcare.
- Benefits: Earn from £12.25 per hour, enjoy extra leave, and access NHS discounts.
- Why this job: Make a real difference in people's lives while building your career.
- Qualifications: Full, clean manual driving licence and empathy for patient care.
- Other info: Flexible hours with opportunities for progression in a supportive environment.
The dual job purpose of this exciting role is to be the first point of contact for patients upon arrival at a dedicated base, welcoming them and ensuring their confidentiality is always maintained, whilst also providing transport to GPs on visits around the locality to visit patients.
The receptionist element of the role would include comfort calls to patients, appointment booking or incoming calls about a possible bereavement. This part of the role requires empathy and competent IT skills to navigate your way around a computer screen, whilst talking to a patient on the phone who is potentially in distress.
The driver element of the role will include vehicle and medical equipment checks, as well as use of an IC24 car to transport clinicians to a call where a person is in need. This could also include you accompanying the clinician into patient homes. Due to this, the role requires applicants to hold a full, clean, manual driving licence.
This role includes a variety of tasks throughout the shift, keeping it balanced and interesting, whilst always remaining focused. There are achievable options for progression within a variety of roles.
Do you have the passion to work in a busy out of hours environment offering a professional patient care service in our Norfolk and Waveney locality? If you want to work for a company who is dedicated and passionate toward their workforce, and you are enthusiastic about helping others and making a difference whilst forging a career in this industry, this role would be perfect for you!
Location based from King’s Lynn, Norfolk with travel to other locations within Norfolk and Waveney where necessary.
Hours Available: Up to 22 hours available for evening, overnight and weekend shifts.
What’s in it for you:
- Hourly rate from £12.25, depending on hours worked
- Enhanced Bank Holiday rates
- Additional annual leave above statutory minimum based on service
- Opportunity to join the NHS Pension Scheme
- Free 24/7 independent counselling service
- Learning and development opportunities
- Free membership to our reward and discount platform
- Access to Blue Light Card and other NHS Discount Schemes
Due to the nature of this position, employment is subject to proof of eligibility to work in the UK, completion of a satisfactory standard DBS disclosure and two references.
We celebrate brave ideas and brave people. We are committed to providing equal opportunities for all people and we particularly encourage applications from ethnic minorities, applicants with a disability and those from other under-represented groups. If you would like to discuss any reasonable adjustments before applying or would like an accessible version of any recruitment documents, please contact the recruitment team.
Driver/Receptionist in Lynn employer: IC24 LTD
Contact Detail:
IC24 LTD Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Driver/Receptionist in Lynn
✨Tip Number 1
Get to know the company! Before your interview, do a bit of research on IC24. Understand their mission and values, especially how they focus on patient care. This will help you connect your own experiences to what they’re all about.
✨Tip Number 2
Practice makes perfect! Role-play common interview questions with a friend or family member. Think about how you can showcase your empathy and IT skills, as these are key for the Driver/Receptionist role.
✨Tip Number 3
Dress the part! First impressions matter, so make sure you look professional and approachable. A smart outfit can help you feel more confident when you walk into that interview room.
✨Tip Number 4
Follow up after your interview! A quick thank-you email can go a long way in showing your enthusiasm for the role. Plus, it keeps you fresh in their minds as they make their decision.
We think you need these skills to ace Driver/Receptionist in Lynn
Some tips for your application 🫡
Show Your Passion: When you're writing your application, let your enthusiasm for the role shine through! We want to see that you’re genuinely excited about helping others and making a difference in patient care.
Tailor Your CV: Make sure to customise your CV to highlight relevant skills and experiences that match the job description. We love seeing how your background aligns with our mission at IC24!
Be Clear and Concise: Keep your application straightforward and to the point. We appreciate clarity, so make sure your key points stand out without unnecessary fluff. This helps us get to know you better!
Apply Through Our Website: Don’t forget to submit your application through our website! It’s the best way for us to receive your details and ensures you’re considered for this exciting opportunity.
How to prepare for a job interview at IC24 LTD
✨Know the Role Inside Out
Before your interview, make sure you understand the dual nature of the Driver/Receptionist role. Familiarise yourself with the responsibilities, such as patient interaction and transport duties. This will help you demonstrate your enthusiasm and readiness to take on both aspects during the interview.
✨Showcase Your Empathy
Given the sensitive nature of the job, it's crucial to convey your ability to handle distressing situations with empathy. Prepare examples from your past experiences where you've successfully supported someone in need, whether in a professional or personal context.
✨Highlight Your IT Skills
Since the role requires competent IT skills, be ready to discuss your experience with relevant software or systems. If you have any specific examples of how you've used technology to improve patient care or streamline processes, share those during the interview.
✨Prepare Questions for Them
Interviews are a two-way street! Prepare thoughtful questions about the company culture, training opportunities, or how they support their staff. This shows you're genuinely interested in the role and helps you assess if IC24 is the right fit for you.