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- Tasks: Engage with clients, gather feedback, and identify new business opportunities.
- Company: Dynamic company focused on building strong client relationships.
- Benefits: Part-time role with commission opportunities and travel coverage.
- Why this job: Grow your career while making meaningful connections and earning extra income.
- Qualifications: Strong communication skills and experience in customer relations preferred.
- Other info: Flexible part-time hours with a supportive team environment.
The predicted salary is between 1560 - 2080 £ per month.
We are seeking a proactive and relationship-focused Customer Relations Representative to manage and grow relationships with existing clients while identifying new business opportunities. This role involves going into existing and potential new clients, ensuring strong ongoing relationships, and actively supporting business growth through tender and quotation follow-ups.
Leads will be provided, with additional earning potential (commission) for self-generated leads that result in successful wins.
Key Responsibilities- Visit and engage with existing clients to:
- Ask how we are currently performing
- Gather feedback on service quality and client satisfaction
- Review the status of existing quotes
- Identify any concerns or opportunities for improvement
- Introduce the company and our services
- Build relationships and understand client needs
- Identify upcoming or current tender opportunities
- Actively ask clients:
- Are there any additional projects or tenders available?
- Are there future opportunities we should be aware of?
- The company will provide leads for you to work on
- If you generate your own leads and they result in a successful job win, a percentage commission will be paid
- If a job is won directly from your own chasing or follow-up efforts, a success percentage will apply (Exact commission percentages to be discussed and agreed upon)
- Strong communication and interpersonal skills
- Confident speaking with clients face-to-face and over the phone
- Experience in customer relations, account management, or business development preferred
- Ability to identify opportunities and ask the right questions
- Organised, self-motivated, and results-driven
- Comfortable working independently and managing multiple client relationships
- Company-provided leads
- Commission opportunities for successful self-generated work
- Supportive team environment
It’s a part-time role on an initial 6-month contract. One day a week. Majority of our customers are within London. Travel will be covered.
Business Development Representative employer: IC Service Maintenance
Contact Detail:
IC Service Maintenance Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Business Development Representative
✨Tip Number 1
Get to know the company inside out! Before you step into any meeting, make sure you understand their services and values. This will help you build rapport with clients and show that you're genuinely interested in their needs.
✨Tip Number 2
Practice your pitch! Whether it's face-to-face or over the phone, being confident in how you present yourself and the company can make all the difference. Role-play with a friend or even in front of a mirror to nail it down.
✨Tip Number 3
Follow up like a pro! After meeting with clients, send a quick thank-you email and recap any important points discussed. This keeps you fresh in their minds and shows that you value the relationship.
✨Tip Number 4
Don't shy away from generating your own leads! Use your network, social media, or even local events to find potential clients. The more proactive you are, the better your chances of landing those sweet commission opportunities!
We think you need these skills to ace Business Development Representative
Some tips for your application 🫡
Tailor Your CV: Make sure your CV reflects the skills and experiences that match the Business Development Representative role. Highlight any customer relations or business development experience you have, and don’t forget to mention your ability to build relationships!
Craft a Compelling Cover Letter: Your cover letter is your chance to shine! Use it to explain why you're passionate about this role and how your proactive approach can help us grow our client relationships. Be sure to mention any specific examples of how you've successfully engaged with clients in the past.
Show Off Your Communication Skills: Since strong communication is key for this role, make sure your application is clear and concise. Use a friendly tone and keep it professional. We want to see your personality shine through while still being focused on the task at hand!
Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you’re considered for the role. Plus, it shows us you’re keen to join our team!
How to prepare for a job interview at IC Service Maintenance
✨Know Your Clients
Before the interview, research the company’s existing clients and their industries. Understanding who they work with will help you demonstrate your proactive approach to managing and growing relationships.
✨Showcase Your Communication Skills
Since this role requires strong communication, practice articulating your thoughts clearly. Prepare examples of how you've successfully engaged with clients in the past, whether face-to-face or over the phone.
✨Prepare Questions
Think of insightful questions to ask during the interview. This shows your interest in the role and helps you understand how you can contribute to business growth. Ask about their current client engagement strategies or upcoming projects.
✨Highlight Your Organisational Skills
Be ready to discuss how you manage multiple client relationships and keep track of interactions. Share specific tools or methods you use to stay organised, as this is crucial for success in the role.
