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- Tasks: Lead customer return investigations and ensure quality performance in the semiconductor industry.
- Company: IC Resources connects top talent with emerging technology opportunities.
- Benefits: Enjoy a full-time role with competitive pay and growth potential.
- Why this job: Join a dynamic team focused on quality improvements and impactful problem-solving.
- Qualifications: Bachelor's degree in Engineering and 2 years of relevant experience required.
- Other info: Based in Swindon, this role offers hands-on experience with quality standards.
The predicted salary is between 30000 - 42000 £ per year.
This range is provided by IC Resources. Your actual pay will be based on your skills and experience — talk with your recruiter to learn more.
Base pay range
Direct message the job poster from IC Resources
Experienced Technology and Engineering Recruiter | Connecting the best and brightest talent across the emerging technology market
Quality Engineer
As a Quality Engineer, you will play a key role in ensuring both customer quality assurance and supplier quality performance within the semiconductor industry. Your primary focus will be leading customer return investigations, driving timely and structured 8D analysis, and working closely with the Failure Analysis (FA) team, suppliers, and internal stakeholders to ensure effective resolution and long-term quality improvements.
Key Responsibilities
- Own and manage the customer return process, from initial logging through to resolution, ensuring effective execution of 8D investigations.
- Lead communication with customers, providing timely updates on containment actions, root cause findings, and corrective/preventive measures.
- Coordinate and prioritise failure analysis activities with the FA team based on customer impact, urgency, and business priorities.
- Guide internal teams and suppliers on structured problem-solving techniques, including 8D, 5 Whys, and Fishbone diagrams.
- Perform initial electrical and visual inspections of customer returns to support the investigation process.
- Ensure customer complaints and field failures are effectively flowed down to suppliers, driving accountability and timely corrective measures.
Experience required for the role:
- A Bachelor’s degree in Engineering or related discipline, or equivalent practical experience.
- Minimum 2 years of experience in a quality engineering role within the semiconductor or automotive electronics industry.
- Strong understanding of semiconductor processes, including wafer fabrication, ASIC assembly, and testing.
- Hands-on experience with quality standards and systems such as ISO 9001, IATF 16949, and VDA 6.3.
- Working knowledge of APQP, PPAP, and SPC tools.
- Proficiency in Microsoft Office (Outlook, Word, Excel, PowerPoint).
Apply today for more information or contact Gemma!
Seniority level
-
Seniority level
Mid-Senior level
Employment type
-
Employment type
Full-time
Job function
-
Industries
Semiconductor Manufacturing
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Quality Engineer employer: IC Resources
Contact Detail:
IC Resources Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Quality Engineer
✨Tip Number 1
Familiarise yourself with the specific quality standards and systems mentioned in the job description, such as ISO 9001 and IATF 16949. Being able to discuss these frameworks confidently during your interview will demonstrate your expertise and commitment to quality engineering.
✨Tip Number 2
Brush up on structured problem-solving techniques like 8D, 5 Whys, and Fishbone diagrams. Prepare to share examples of how you've applied these methods in past roles, as this will show your practical experience and ability to lead investigations effectively.
✨Tip Number 3
Network with professionals in the semiconductor industry, especially those who have experience in quality engineering. Engaging with them can provide valuable insights and potentially lead to referrals, increasing your chances of landing an interview.
✨Tip Number 4
Prepare to discuss your hands-on experience with failure analysis and customer return processes. Highlight any specific instances where you successfully managed a return investigation or improved quality performance, as this will align closely with the key responsibilities of the role.
We think you need these skills to ace Quality Engineer
Some tips for your application 🫡
Understand the Role: Before applying, make sure to thoroughly read the job description for the Quality Engineer position. Understand the key responsibilities and required skills, such as experience with 8D analysis and semiconductor processes.
Tailor Your CV: Customise your CV to highlight relevant experience in quality engineering, particularly within the semiconductor or automotive electronics industry. Emphasise your hands-on experience with quality standards like ISO 9001 and IATF 16949.
Craft a Strong Cover Letter: Write a compelling cover letter that connects your background to the specific requirements of the role. Mention your problem-solving skills and any relevant projects that demonstrate your ability to manage customer return processes and lead investigations.
Proofread Your Application: Before submitting, carefully proofread your application materials. Check for any spelling or grammatical errors, and ensure that all information is clear and concise. A polished application reflects your attention to detail, which is crucial for a Quality Engineer.
How to prepare for a job interview at IC Resources
✨Understand the 8D Process
Make sure you have a solid grasp of the 8D problem-solving methodology. Be prepared to discuss how you've applied it in past roles, especially in relation to customer return investigations.
✨Showcase Your Technical Knowledge
Demonstrate your understanding of semiconductor processes and quality standards like ISO 9001 and IATF 16949. Be ready to explain how your technical skills can contribute to the company's quality assurance goals.
✨Prepare for Scenario-Based Questions
Expect questions that require you to think on your feet. Prepare examples from your experience where you successfully managed customer complaints or led a failure analysis, highlighting your structured approach.
✨Communicate Effectively
Since communication with customers and internal teams is key, practice articulating your thoughts clearly. Be ready to discuss how you would keep stakeholders informed during the investigation process.
