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- Tasks: Join a team to simplify and enhance the Salesforce data model for better business insights.
- Company: Dynamic company focused on data-driven decision making and strategic objectives.
- Benefits: Gain hands-on experience, work with senior stakeholders, and improve a critical platform.
- Why this job: Make a real impact on data accuracy and usability in a fast-paced environment.
- Qualifications: Experience in business analysis, process optimisation, and stakeholder engagement.
- Other info: Opportunity for significant career growth and contribution to exciting projects.
The predicted salary is between 36000 - 60000 £ per year.
The project has been set up to help support the front line business units on the Salesforce platform. We are aiming to simplify the data and technology in order to have a more robust platform that is cheaper to support and develop. The data workstream is responsible for remediating one of our core data models, improving data accuracy, reducing data-related errors, and standardising data structures to enable faster, lower-risk delivery and support the client’s data-driven decision making and strategic objectives.
What you will be doing (the role):
- You will join a data remediation team tasked with simplifying the underlying data model for a heavily customised Salesforce implementation.
- Explore and document business needs through user journeys, workflows, and data insights, ensuring clarity and alignment across teams.
- Translating business needs into clear, testable requirements and user stories; maintain traceability from objective to acceptance criteria.
- Facilitating engaging workshops with various technical and non-technical stakeholders to understand the current landscape, including requirements, drivers, and impacts.
- Collaborating with Data Analysts and Architects to ensure business needs align with target data models, lineage and documented metadata.
What you will get from the role:
- We are looking for Business Analysts with experience of complex problem analysis; requirements capture and refinement.
- You will be looking for an opportunity to work with senior business stakeholders to understand, scope and interpret strategic business change into data concepts which can then shape the broader data landscape.
- You will gain hands-on experience in complex process redesign and data-informed decisioning in a regulated setting.
- You will have the chance to materially improve the reliability and usability of a business-critical Salesforce platform and its upstream/downstream consumers.
- You will be a key contributor to the data remediation effort.
- You will make a substantial and valued contribution to the client in a role that offers great challenges in the immediate future and as the client develops.
The skills and experience you will have:
- Demonstrated business analysis expertise: structured requirement elicitation, prioritisation, and traceability.
- Ability to model and optimise business processes (e.g., BPMN).
- Experience defining 'what good looks like' for business processes, with measurable acceptance criteria and NFRs.
- Experience facilitating workshops and decision-making across competing stakeholder priorities.
- Skilled at producing clear functional specifications and translating them into backlog items for delivery teams.
- Experience working with internal customers to define data-relevant use cases and success criteria.
- Strong communication and stakeholder engagement skills; able to communicate with technical and non-technical audiences.
- Experience with operating model design and RACI, including data ownership/stewardship roles.
- Proven ability to document the current-state ('as-is') and define the future state ('to-be') processes and perform gap analysis.
- Exposure to data governance frameworks (e.g., DAMA DMBOK) and practical rules (e.g., data quality rules).
- Familiarity with privacy/security-by-design concepts (handling PII, data minimisation, RBAC).
Salesforce Business Analyst employer: IBU
Contact Detail:
IBU Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Salesforce Business Analyst
✨Tip Number 1
Network like a pro! Reach out to your connections on LinkedIn or at industry events. We all know that sometimes it’s not just what you know, but who you know that can help you land that Salesforce Business Analyst role.
✨Tip Number 2
Prepare for those interviews by practising common questions related to business analysis and data management. We recommend doing mock interviews with friends or using online platforms to get comfortable articulating your experience and skills.
✨Tip Number 3
Showcase your problem-solving skills! During interviews, be ready to discuss specific examples of how you've tackled complex issues in the past. We want to see how you can bring that expertise to our data remediation team.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets seen by the right people. Plus, we love seeing candidates who are proactive about their job search!
We think you need these skills to ace Salesforce Business Analyst
Some tips for your application 🫡
Tailor Your CV: Make sure your CV speaks directly to the role of Salesforce Business Analyst. Highlight your experience with data remediation, business analysis, and stakeholder engagement. We want to see how your skills align with our needs!
Craft a Compelling Cover Letter: Your cover letter is your chance to shine! Use it to explain why you're passionate about simplifying data and technology. Share specific examples of how you've tackled similar challenges in the past, and let us know why you want to join our team.
Showcase Your Communication Skills: Since this role involves working with both technical and non-technical stakeholders, make sure to demonstrate your communication prowess. Use clear language in your application and provide examples of how you've facilitated workshops or engaged with diverse teams.
Apply Through Our Website: We encourage you to apply through our website for a smoother process. It helps us keep track of your application and ensures you don’t miss out on any important updates. Plus, it shows you're keen on joining StudySmarter!
How to prepare for a job interview at IBU
✨Know Your Salesforce Inside Out
Make sure you brush up on your Salesforce knowledge before the interview. Understand the platform's capabilities, especially around data models and customisation. Being able to discuss specific features and how they relate to business needs will show that you're not just familiar with the tool, but that you can leverage it effectively.
✨Master the Art of Requirement Elicitation
Since the role involves translating business needs into clear requirements, practice articulating how you would gather and document these needs. Prepare examples from your past experiences where you successfully facilitated workshops or gathered requirements from stakeholders, highlighting your structured approach and communication skills.
✨Showcase Your Problem-Solving Skills
Be ready to discuss complex problems you've tackled in previous roles. Think about how you identified issues, analysed data, and implemented solutions. This will demonstrate your analytical skills and your ability to contribute to the data remediation team effectively.
✨Engage with Stakeholders Like a Pro
Prepare to talk about your experience working with both technical and non-technical stakeholders. Highlight how you've navigated competing priorities and facilitated decision-making. This will show that you can bridge the gap between different teams and ensure alignment on project goals.