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- Tasks: Join a team to simplify and enhance the Salesforce data model for better business insights.
- Company: Dynamic company focused on data-driven decision making and strategic objectives.
- Benefits: Gain hands-on experience, work with senior stakeholders, and improve a critical platform.
- Other info: Opportunity for substantial contributions and career growth in a regulated setting.
- Why this job: Make a real impact on data accuracy and usability in a fast-paced environment.
- Qualifications: Experience in business analysis, process optimisation, and stakeholder engagement.
The predicted salary is between 36000 - 60000 £ per year.
The project has been set up to help support the front line business units on the Salesforce platform. We are aiming to simplify the data and technology in order to have a more robust platform that is cheaper to support and develop. The data workstream is responsible for remediating one of our core data models, improving data accuracy, reducing data-related errors, and standardising data structures to enable faster, lower-risk delivery and support the client's data-driven decision making and strategic objectives.
What you will be doing (the role)
- You will join a data remediation team tasked with simplifying the underlying data model for a heavily customised Salesforce implementation.
- Explore and document business needs through user journeys, workflows, and data insights, ensuring clarity and alignment across teams.
- Translating business needs into clear, testable requirements and user stories; maintain traceability from objective to acceptance criteria.
- Facilitating engaging workshops with various technical and non-technical stakeholders to understand the current landscape, including requirements, drivers, and impacts.
- Collaborating with Data Analysts and Architects to ensure business needs align with target data models, lineage and documented metadata.
What you will get from the role
- We are looking for Business Analysts with experience of complex problem analysis; requirements capture and refinement.
- You will be looking for an opportunity to work with senior business stakeholders to understand, scope and interpret strategic business change into data concepts which can then shape the broader data landscape.
- You will gain hands-on experience in complex process redesign and data-informed decisioning in a regulated setting.
- You will have the chance to materially improve the reliability and usability of a business-critical Salesforce platform and its upstream/downstream consumers.
- You will be a key contributor to the data remediation effort. You will make a substantial and valued contribution to the client in a role that offers great challenges in the immediate future and as the client develops.
The skills and experience you will have:
- Demonstrated business analysis expertise: structured requirement elicitation, prioritisation, and traceability.
- Ability to model and optimise business processes (e.g., BPMN).
- Experience defining 'what good looks like' for business processes, with measurable acceptance criteria and NFRs.
- Experience facilitating workshops and decision‐making across competing stakeholder priorities.
- Skilled at producing clear functional specifications and translating them into backlog items for delivery teams.
- Experience working with internal customers to define data‐relevant use cases and success criteria.
- Strong communication and stakeholder engagement skills; able to communicate with technical and non‐technical audiences.
- Experience with operating model design and RACI, including data ownership/stewardship roles.
- Proven ability to document the current‐state ('as‐is') and define the future state ('to‐be') processes and perform gap analysis.
- Exposure to data governance frameworks (e.g., DAMA DMBOK) and practical rules (e.g., data quality rules).
- Familiarity with privacy/security‐by‐design concepts (handling PII, data minimisation, RBAC).
Salesforce Business Analyst in London employer: IBU
Contact Detail:
IBU Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Salesforce Business Analyst in London
✨Tip Number 1
Network like a pro! Reach out to your connections on LinkedIn or at industry events. We all know that sometimes it’s not just what you know, but who you know that can help you land that Salesforce Business Analyst role.
✨Tip Number 2
Prepare for those interviews by practising common questions and scenarios related to business analysis. We recommend role-playing with a friend or using mock interview platforms to get comfortable with articulating your experience and skills.
✨Tip Number 3
Showcase your problem-solving skills! During interviews, be ready to discuss specific examples of how you've tackled complex issues in the past. We want to see how you can bring that expertise to our data remediation team.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets seen by the right people. Plus, we love seeing candidates who are proactive about their job search!
We think you need these skills to ace Salesforce Business Analyst in London
Some tips for your application 🫡
Tailor Your CV: Make sure your CV speaks directly to the role of Salesforce Business Analyst. Highlight your experience with data models, business analysis, and stakeholder engagement. We want to see how your skills align with our needs!
Craft a Compelling Cover Letter: Your cover letter is your chance to shine! Use it to explain why you're passionate about simplifying data and technology. Share specific examples of how you've tackled similar challenges in the past, and let us know why you want to join our team.
Showcase Your Communication Skills: Since this role involves working with both technical and non-technical stakeholders, make sure to demonstrate your communication prowess. Use clear language in your application and provide examples of how you've facilitated workshops or engaged with diverse teams.
Apply Through Our Website: We encourage you to apply through our website for a smoother process. It helps us keep track of your application and ensures you don’t miss any important updates. Plus, it’s super easy to do!
How to prepare for a job interview at IBU
✨Know Your Salesforce Inside Out
Make sure you brush up on your Salesforce knowledge before the interview. Understand the platform's capabilities, especially around data management and customisation. Being able to discuss specific features or past experiences with Salesforce will show that you're not just familiar with the tool, but that you can leverage it effectively for business needs.
✨Master the Art of Requirement Elicitation
Since the role involves capturing and refining requirements, practice articulating how you gather and document business needs. Prepare examples of how you've facilitated workshops or discussions with stakeholders to uncover their requirements. This will demonstrate your ability to translate complex needs into clear, actionable items.
✨Showcase Your Problem-Solving Skills
Be ready to discuss specific instances where you've tackled complex problems in a business context. Use the STAR method (Situation, Task, Action, Result) to structure your answers. Highlight how your analytical skills led to improved processes or data accuracy, which is crucial for this role.
✨Engage with Stakeholders Effectively
Communication is key in this position, so prepare to discuss how you've successfully engaged with both technical and non-technical stakeholders. Think of examples where you’ve navigated competing priorities and facilitated decision-making. This will show that you can bridge the gap between different teams and ensure alignment on project goals.