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- Tasks: Design and develop scalable solutions on the ServiceNow platform while mentoring junior developers.
- Company: Join a leading tech firm focused on innovative IT solutions.
- Benefits: Attractive salary, flexible working options, and opportunities for professional growth.
- Why this job: Make a real impact in IT operations and telecom service management with cutting-edge technology.
- Qualifications: 7+ years of IT experience and strong ServiceNow development skills required.
- Other info: Collaborative environment with a focus on Agile methodologies and career advancement.
The predicted salary is between 36000 - 60000 £ per year.
We are seeking an experienced ServiceNow Lead Developer to design, develop, and implement scalable solutions on the ServiceNow platform. The ideal candidate will have deep expertise in CMDB, ITOM, TSOM, and TSM modules, along with strong hands-on development experience in ServiceNow scripting, integrations, and platform architecture. The candidate will play a key role in driving ServiceNow platform development, CMDB maturity, IT Operations automation, and telecom service operations transformation, while mentoring junior developers and collaborating with cross-functional teams.
Key Responsibilities
- ServiceNow Development
- Design, develop, and implement solutions on the ServiceNow platform aligned with business requirements.
- Build and customize ServiceNow applications using:
- Business Rules
- Script Includes
- Client Scripts
- UI Policies
- UI Actions
- Flow Designer
- Workflows
- Lead development efforts and ensure adherence to ServiceNow development best practices.
- Design and maintain CMDB data model and CI relationships.
- Implement CMDB governance, health dashboards, and data quality rules.
- Configure and manage Discovery and Service Mapping integrations.
- Ensure accurate CI lifecycle management and relationship mapping.
- Implement and support IT Operations Management capabilities including:
- Event Management
- Discovery
- Service Mapping
- Operational Intelligence
- Implement ServiceNow Telecom Service Management capabilities.
- Develop workflows for service provisioning, fulfilment, and incident handling in telecom environments.
- Integrate telecom OSS/BSS systems with ServiceNow platform.
- Develop integrations using:
- REST APIs
- SOAP APIs
- MID Server
- Integration Hub
- Monitoring tools
- OSS/BSS systems
- CRM systems
- Network management tools.
- Translate business requirements into technical design and architecture.
- Ensure scalable, maintainable, and secure platform solutions.
- Participate in platform upgrades and architecture reviews.
- Lead and mentor a team of ServiceNow developers.
- Conduct code reviews and enforce coding standards.
- Collaborate with:
- Architects
- Business analysts
- Operations teams
- Infrastructure teams
Required Skills & Qualifications
- 7+ years of IT experience
- 5+ years hands-on experience in ServiceNow development
- Experience working with CMDB, ITOM, TSOM, and TSM modules
Technical Skills
- Strong experience with:
- ServiceNow platform development
- JavaScript, Glide APIs
- CMDB architecture & governance
- ServiceNow Discovery & Service Mapping
- Event Management & ITOM modules
- TSOM (Telecom Service Operations Management)
- Telecom Service Management workflows
- REST/SOAP integrations
- MID Server configuration
- Flow Designer & Integration Hub
Platform Knowledge
- ServiceNow ITSM
- CMDB data modeling
- ITOM Event Management
- Discovery & Service Mapping
- TSOM network monitoring integrations
Preferred Qualifications
- ServiceNow Certified System Administrator (CSA)
- ServiceNow Certified Application Developer (CAD)
- ServiceNow ITOM or CMDB certifications
- Experience working in Telecom industry environments
- Knowledge of OSS/BSS integrations
- Experience with Agile / DevOps practices
ServiceNow Developer employer: IBU CONSULTING LTD
Contact Detail:
IBU CONSULTING LTD Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land ServiceNow Developer
✨Tip Number 1
Network like a pro! Reach out to your connections in the ServiceNow community, attend meetups, and engage in online forums. You never know who might have the inside scoop on job openings or can refer you directly.
✨Tip Number 2
Show off your skills! Create a portfolio showcasing your ServiceNow projects, especially those involving CMDB, ITOM, and TSOM. This will give potential employers a clear view of what you can bring to the table.
✨Tip Number 3
Prepare for interviews by brushing up on common ServiceNow scenarios and challenges. Be ready to discuss how you've tackled similar issues in the past, and don’t forget to highlight your mentoring experience with junior developers!
✨Tip Number 4
Apply through our website! We love seeing candidates who are genuinely interested in joining us. Tailor your application to reflect your hands-on experience with ServiceNow scripting and integrations, and let your passion shine through.
We think you need these skills to ace ServiceNow Developer
Some tips for your application 🫡
Tailor Your CV: Make sure your CV is tailored to highlight your experience with ServiceNow, especially in CMDB, ITOM, and TSOM. We want to see how your skills align with the job description, so don’t be shy about showcasing relevant projects!
Craft a Compelling Cover Letter: Your cover letter is your chance to shine! Use it to explain why you’re passionate about ServiceNow development and how your background makes you the perfect fit for our team. Keep it engaging and personal – we love a good story!
Showcase Your Technical Skills: When filling out your application, make sure to highlight your technical skills, especially in JavaScript and ServiceNow integrations. We’re looking for hands-on experience, so don’t forget to mention specific projects or achievements that demonstrate your expertise.
Apply Through Our Website: We encourage you to apply through our website for a smoother process. It helps us keep track of your application and ensures you get all the updates directly from us. Plus, it’s super easy – just a few clicks and you’re done!
How to prepare for a job interview at IBU CONSULTING LTD
✨Know Your ServiceNow Stuff
Make sure you brush up on your ServiceNow knowledge, especially around CMDB, ITOM, TSOM, and TSM modules. Be ready to discuss specific projects where you've implemented these solutions, as well as any challenges you faced and how you overcame them.
✨Show Off Your Coding Skills
Since hands-on development is key for this role, be prepared to demonstrate your JavaScript and Glide API skills. You might even be asked to solve a coding problem on the spot, so practice common scenarios and be ready to explain your thought process.
✨Talk Teamwork and Leadership
This position involves mentoring junior developers and collaborating with various teams. Share examples of how you've led a team or worked cross-functionally in the past. Highlight your communication skills and how you ensure everyone is on the same page during projects.
✨Prepare Questions for Them
Interviews are a two-way street! Prepare thoughtful questions about their current ServiceNow projects, team dynamics, and future goals. This shows your genuine interest in the role and helps you assess if it's the right fit for you.