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For Companies At a Glance
- Tasks: Lead workshops, design ServiceNow solutions, and mentor junior team members.
- Company: Join a forward-thinking tech company focused on innovation and collaboration.
- Benefits: Enjoy competitive pay, flexible work options, and opportunities for professional growth.
- Why this job: Shape the future of IT solutions while making a real impact in a dynamic environment.
- Qualifications: 10 years in IT with strong ServiceNow experience and excellent communication skills.
- Other info: Be part of a vibrant team with a focus on cutting-edge technology and career advancement.
The predicted salary is between 48000 - 72000 £ per year.
Key Responsibilities
- Lead workshops / discovery sessions with stakeholders (business, operations, IT) to understand current-state processes, define future-state vision, uncover requirements, constraints, and opportunities.
- Design end-to-end ServiceNow solutions and technical architectures that align with organisations' strategic goals, considering scalability, performance, security, maintainability, integrations, data model, and user experience.
- Define roadmap(s) and solution intent / blueprints: translate business goals into architecture, technology decisions, module usage, platform configuration vs custom development.
- Ensure adherence to best practices, ServiceNow leading practices, coding standards, design patterns, security standards, data governance, and configuration over customisation.
- Manage or oversee integrations between ServiceNow and other systems (via REST, SOAP, IntegrationHub, MID Servers, etc.), ensuring reliability, security, latency, error handling, monitoring.
- Establish / enforce architecture governance: review designs from development teams/partners, perform code review, ensure technical debt is tracked and managed, monitor instance health.
- Mentor and lead junior architects, developers, administrators; elevate team capabilities.
- Work with enterprise architects / platform owners to define platform strategy: instance strategy, environment strategy, upgrade/migration plans.
- Support presales / proposal efforts by scoping, estimating, and designing reference architectures.
- Participate in operational considerations: performance tuning, capacity planning, availability, disaster recovery, security compliance.
- Stay up to date with new ServiceNow features, modules, trends (e.g., AI/ML, data fabric, Now Assist), assess applicability, and recommend adoption where relevant.
Required Qualifications & Skills
- Experience: Typically 10 years of relevant experience in IT, of which several years are hands-on with ServiceNow both in configuration and architecture. Some roles require more depending on seniority.
- Deep experience across multiple ServiceNow modules/workflows (for example, ITSM, ITOM, Discovery, ITAM, CSM, HRSD, SecOps, GRC, etc.).
- Strong integration experience: REST/SOAP APIs, IntegrationHub, MID Server, custom integrations.
- Understanding of data modeling, CMDB, metadata, core data, data governance, security.
- Experience in defining and implementing technical governance, architecture operating models, instance strategy.
- Good knowledge of IT best practices and frameworks: ITIL, Agile methodologies, DevOps, CI/CD practices.
- Strong problem-solving, analytical skills; ability to resolve technical trade-offs (e.g., custom vs. configuration, performance vs. maintainability).
- Excellent communication skills: ability to explain technical designs to business stakeholders, leadership, peers; also effective writing of architectural documentation.
- Certifications: ServiceNow Certified System Administrator (CSA) is typically required. Other relevant certifications like Certified Application Developer (CAD), CIS for relevant modules, or higher-level architecture credentials (e.g. Certified Master Architect / Certified Technical Architect) are strongly preferred.
ServiceNow Architect employer: IBU CONSULTING LTD
Contact Detail:
IBU CONSULTING LTD Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land ServiceNow Architect
✨Tip Number 1
Network like a pro! Attend industry meetups, webinars, and conferences related to ServiceNow. Engaging with professionals in the field can lead to valuable connections and potential job opportunities.
✨Tip Number 2
Showcase your expertise! Create a portfolio or a personal website where you can display your ServiceNow projects, designs, and any relevant certifications. This gives potential employers a tangible sense of your skills.
✨Tip Number 3
Prepare for interviews by practising common questions related to ServiceNow architecture and integration. We recommend doing mock interviews with friends or using online platforms to boost your confidence.
✨Tip Number 4
Don’t forget to apply through our website! We have a range of exciting opportunities that align with your skills. Plus, it’s a great way to ensure your application gets the attention it deserves.
We think you need these skills to ace ServiceNow Architect
Some tips for your application 🫡
Tailor Your CV: Make sure your CV is tailored to the ServiceNow Architect role. Highlight your relevant experience, especially with ServiceNow modules and integrations. We want to see how your skills align with our needs!
Craft a Compelling Cover Letter: Your cover letter is your chance to shine! Use it to explain why you're the perfect fit for this role. Share specific examples of your past work that relate to the responsibilities listed in the job description.
Showcase Your Technical Skills: Don’t forget to highlight your technical skills, especially around ServiceNow architecture and governance. We love seeing candidates who can clearly articulate their experience with integrations and best practices.
Apply Through Our Website: We encourage you to apply through our website for the best chance of getting noticed. It’s super easy, and we’ll be able to track your application more efficiently. Plus, we love seeing applications come directly from our site!
How to prepare for a job interview at IBU CONSULTING LTD
✨Know Your ServiceNow Inside Out
Make sure you’re well-versed in the various ServiceNow modules and workflows. Brush up on your hands-on experience with configuration and architecture, as well as integration techniques like REST and SOAP APIs. Being able to discuss specific examples from your past work will show that you’re not just familiar with the platform but can also apply your knowledge effectively.
✨Master the Art of Communication
Since you'll need to explain technical designs to non-technical stakeholders, practice articulating complex concepts in simple terms. Prepare to discuss how you've successfully communicated with business leaders and peers in previous roles. This will demonstrate your ability to bridge the gap between IT and business needs.
✨Showcase Your Problem-Solving Skills
Be ready to tackle hypothetical scenarios during the interview. Think about how you would approach common challenges in ServiceNow architecture, such as balancing performance with maintainability. Use the STAR method (Situation, Task, Action, Result) to structure your responses and highlight your analytical skills.
✨Stay Updated on Trends
Familiarise yourself with the latest ServiceNow features and industry trends, especially those related to AI/ML and data governance. Be prepared to discuss how these innovations could be applied within the organisation. Showing that you’re proactive about learning will impress your interviewers and demonstrate your commitment to staying ahead in the field.
