Find a job 
Featured Companies 
Featured Universities 
For Companies At a Glance
- Tasks: Lead a team to provide exceptional service for our Specials customers.
- Company: Join Ibstock PLC, a leader in the building materials industry.
- Benefits: Competitive salary, career development, and a supportive work environment.
- Why this job: Make a real impact by influencing pricing and achieving sales targets.
- Qualifications: Experience in customer service and leadership skills required.
- Other info: Dynamic role with opportunities for growth and team motivation.
The predicted salary is between 36000 - 60000 £ per year.
Join Ibstock PLC as a Specials Customer Service Team Leader.
Job Purpose:
- To be a leader primarily for our 'Specials' customers, servicing their needs and working closely with the commercial teams.
- To be a key decision maker, influence pricing, achieve sales targets and maximise sales opportunities.
- To lead and motivate a team of Specials Customer Service Coordinators.
Specials Customer Service Team Leader employer: Ibstock PLC
Contact Detail:
Ibstock PLC Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Specials Customer Service Team Leader
✨Tip Number 1
Network like a pro! Reach out to current or former employees at Ibstock PLC on LinkedIn. A friendly chat can give us insider info and maybe even a referral.
✨Tip Number 2
Prepare for the interview by researching Ibstock's values and recent projects. We want to show that we’re not just interested in the role, but also in the company’s mission and how we can contribute.
✨Tip Number 3
Practice common interview questions, especially those related to leadership and customer service. We need to demonstrate our ability to lead a team and handle customer needs effectively.
✨Tip Number 4
Apply through our website! It’s the best way to ensure your application gets noticed. Plus, we can track our progress and stay updated on any new opportunities.
We think you need these skills to ace Specials Customer Service Team Leader
Some tips for your application 🫡
Show Your Leadership Skills: As a Specials Customer Service Team Leader, we want to see how you can lead and motivate a team. Share examples from your past experiences where you've successfully managed a team or influenced decisions.
Tailor Your Application: Make sure to customise your application to highlight your experience with customer service and sales. We love seeing how your skills align with our needs, so don’t hold back on showcasing your relevant achievements!
Be Clear and Concise: When writing your application, keep it straightforward. We appreciate clarity, so make sure your points are easy to understand and directly related to the role. Avoid jargon unless it’s necessary!
Apply Through Our Website: We encourage you to apply through our website for a smoother process. It helps us keep track of your application and ensures you’re considered for the role without any hiccups!
How to prepare for a job interview at Ibstock PLC
✨Know Your Customer Service Basics
Make sure you brush up on the fundamentals of customer service, especially in a leadership role. Be ready to discuss how you would handle specific customer scenarios and lead your team in providing exceptional service.
✨Understand the Specials Market
Familiarise yourself with the specifics of the 'Specials' market that Ibstock PLC operates in. Research their products and think about how you can contribute to maximising sales opportunities and influencing pricing strategies.
✨Showcase Your Leadership Skills
Prepare examples of how you've successfully led and motivated teams in the past. Think about challenges you've faced and how you overcame them, as this will demonstrate your capability to lead the Specials Customer Service Coordinators effectively.
✨Ask Insightful Questions
Prepare thoughtful questions to ask during the interview. This could be about the team dynamics, the company's approach to customer service, or how they measure success in the Specials department. It shows you're genuinely interested and engaged.
