At a Glance
- Tasks: Respond to customer inquiries and manage sales orders with a focus on excellent service.
- Company: Join Ibstock Plc, a leading company in the industry with a strong team spirit.
- Benefits: Enjoy a competitive salary, matched pension scheme, and exclusive discounts.
- Other info: Full-time, permanent role with opportunities for growth in a supportive environment.
- Why this job: Be the voice of our customers and make a difference in their experience.
- Qualifications: Strong communication skills and proficiency in Microsoft applications required.
The predicted salary is between 25000 - 32000 £ per year.
Ibstock Plc is searching for a Customer Service Advisor at our Sheffield site. This full-time, permanent position involves responding to customer inquiries and managing sales orders while delivering excellent customer service.
Candidates should possess strong interpersonal and communication skills, have a good telephone manner, and be proficient in Microsoft applications.
Benefits include a competitive salary, a matched pension scheme, and access to various discount platforms.
Customer Service & Quotations Coordinator in Rotherham employer: Ibstock PLC
Ibstock Plc is an excellent employer, offering a supportive work culture that prioritises employee development and satisfaction. Located in Sheffield, our team enjoys a competitive salary, a matched pension scheme, and access to various discount platforms, making it a rewarding place to grow your career while delivering exceptional customer service.
StudySmarter Expert Advice🤫
We think this is how you could land Customer Service & Quotations Coordinator in Rotherham
✨Tip Number 1
Make sure to research Ibstock Plc before your interview. Knowing their values and recent projects can help you connect your skills to what they’re looking for in a Customer Service Advisor.
✨Tip Number 2
Practice your communication skills! Since this role requires a good telephone manner, try role-playing with a friend or family member to get comfortable handling customer inquiries.
✨Tip Number 3
Show off your Microsoft application skills during the interview. Bring examples of how you've used these tools in past roles to manage orders or improve customer service.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed and shows you’re serious about joining the Ibstock team.
We think you need these skills to ace Customer Service & Quotations Coordinator in Rotherham
Some tips for your application 🫡
Tailor Your CV:Make sure your CV highlights your customer service experience and any relevant skills. We want to see how you can bring your unique flair to the role, so don’t be shy about showcasing your strengths!
Craft a Compelling Cover Letter:Your cover letter is your chance to shine! Use it to explain why you're the perfect fit for the Customer Service & Quotations Coordinator role. We love seeing genuine enthusiasm, so let your personality come through.
Show Off Your Communication Skills:Since strong communication is key for this position, make sure your application reflects that. Keep your language clear and concise, and don’t forget to proofread for any typos or errors – we’re all about attention to detail!
Apply Through Our Website:We encourage you to apply directly through our website. It’s the easiest way for us to receive your application and ensures you’re considered for the role. Plus, it shows you’re keen on joining our team!
How to prepare for a job interview at Ibstock PLC
✨Know the Company Inside Out
Before your interview, take some time to research Ibstock Plc. Understand their products, values, and recent news. This will not only help you answer questions more effectively but also show your genuine interest in the company.
✨Showcase Your Communication Skills
As a Customer Service Advisor, strong communication is key. Practice articulating your thoughts clearly and confidently. You might even want to prepare a few examples of how you've successfully handled customer inquiries in the past.
✨Demonstrate Your Proficiency with Microsoft Applications
Since the role requires proficiency in Microsoft applications, be ready to discuss your experience with tools like Excel, Word, and Outlook. Consider bringing up specific instances where these skills helped you manage tasks or improve efficiency.
✨Prepare Questions for Them
Interviews are a two-way street! Prepare thoughtful questions about the team dynamics, training opportunities, or what success looks like in this role. This shows that you're not just interested in the job, but also in how you can contribute to the company's success.
