Business development Manager

We are a business loaded with opportunity and career progression. We are innovators, designers, makers and engineers who manufacture and provide smart, efficient, and effective building products and solutions. Through our customer relationships, diverse building product range and solutions, we enable the creation of inspirational homes, places and spaces for us all to live and work better. With eight core product categories, underpinned by expert design and technical services, we work with architects, builders, merchants and the wider construction supply chain to build the face of Britain. We are fully committed to a net zero future and continue to invest in expertise and product development to manufacture more efficiently and sustainably. We pride ourselves on leading for new, innovative and sustainable products and solutions, both for today and for a new era of building.

Job Purpose: The Business Development Manager (Account Manager) will be tasked with driving profitable revenue growth and retention of all customer accounts within their designated area, by proactively developing long-term, sustainable relationships with customers to ensure that Ibstock is seen as a trusted solutions provider of choice, enabling the business to meet its key business objectives.

Key Accountabilities:

• Planning, researching and executing potential sales opportunities in order to drive profitable market share growth for the business.
• Consistently delivers against set goals and targets.
• Proactive initiation of customer contact and conversations in order to drive positive results.
• Establishing credibility with customers by building trust through adding value by providing solutions that meet the customer’s needs.
• Developing strong and sustainable customer relationships with key customers.
• Ensure these relationships are managed with a high level of trust and integrity.
• Utilises a proactive data driven approach in order to make commercial decisions, including ensuring adherence to key sales processes and systems (e.g. CRM).
• Seeks feedback from customers proactively in order to provide a better sales experience.
• Developing strong internal relationships across the Ibstock business (e.g. Production) in order to create better outcomes for the business and our customers.

Knowledge and Skills:

• Core Knowledge:
• Good product knowledge.
• Knowledge of pricing.
• Knowledge of key sales processes.
• Knowledge of sales systems (such as CRM etc).

• Key Skills:
• Proactive approach to drive improved sales and increased market share in line with the business’s productive capacity.
• Commercial and business acumen in order to ensure profitable growth.
• Organised and planned approach to creating sales opportunities.
• Utilises own initiative.
• Ability to build strong and sustainable relationships.
• Ability to solve problems.
• Building trust with customers and colleagues.
• An understanding of what it takes to win and how to achieve this.

Experience:

• Experience of delivering consistently against key sales and commercial targets, supporting the business to grow market share profitably.
• Experience of working in an environment selling across various sectors.
• Experience of selling multiple products.
• Experienced in building strong, long-term relationships with customers in a commercially sustainable way.
• Experienced in representing organisations at major industry events, conferences, trade shows, and exhibitions.

Benefits:

• Full time, permanent role.
• Digicare+ Provided by Aviva.
• 10% matched pension, administered by Legal and General.
• 3x life insurance.
• Share Save scheme eligibility.
• Full access to Employee Assistance programme for self and family members.
• Access to high street retail discounts platform - with access to discounts at Tesco, Asda, etc.
• Personal development and career progression opportunities.

Our commitment to diversity and inclusion: Excited about the role, but your past experience or qualifications don’t perfectly match everything in the job description? We would encourage you to still apply. Studies have shown that some people, particularly from minority groups are less likely to apply to jobs unless they meet every single qualification. Here at Ibstock Plc we are dedicated to building belonging, empowering our colleagues to be their true self by offering a diverse, inclusive and authentic workplace. You may just be the right candidate for this role, or other future roles across the Ibstock Group. Ibstock Plc are committed and passionate about building a diverse environment. We are proud to be an Equal Opportunity employer. You will receive consideration for employment without regard to gender, gender identity or expression, sexual orientation, race, religion, national origin, disability or age.