At a Glance
- Tasks: Lead account management and strengthen relationships with our largest Banking client.
- Company: Join a dynamic Network Services Team focused on innovative solutions.
- Benefits: Competitive salary, growth opportunities, and a supportive work environment.
- Other info: Opportunity to work with cutting-edge technology and advance your career.
- Why this job: Make a real impact in the financial services sector while developing your skills.
- Qualifications: Strong listening skills, motivation to learn, and excellent communication abilities.
The predicted salary is between 40000 - 50000 £ per year.
We would like to recruit a Customer Success Executive/Manager within our Network Services Team who is able to lead the day-to-day account management and existing relationship for our largest Banking client.
Here are some of the specific challenges we help our clients solve:
- Architect Design Secure Enterprise IT Networks
- Identify Supply appropriate technologies for their network environments
- Maintain operate complex networks both on off client premises
- Provide full suite of life cycle managed services to meet the in life demands of their networks
- Consult, Design Deploy leading automation solutions
- Provide Business Process Service Design consultancy
Requirements:
- Strong listener with the ability to play client problems back to the business
- Persistent
- Commercially confident
- Willing to learn, be challenged and a desire to grow and develop
- High levels of personal motivation
- Excellent written/verbal English
- Excellent presentation and communication skills (both verbal and written)
- Ability to uncover and numerate business issues
- Knowledge of, or interest in, the specific client sector (financial services)
- Detailed knowledge of Network Services/IT
- Results driven
Customer Success Manager - Permanent employer: iBSC
As a leading employer in the Network Services sector, we pride ourselves on fostering a dynamic work culture that prioritises employee growth and development. Our Customer Success Managers enjoy a collaborative environment where innovation is encouraged, alongside competitive benefits and opportunities to engage with our prestigious Banking clients. Located in a vibrant area, we offer a unique chance to make a meaningful impact while advancing your career in a supportive team.
