At a Glance
- Tasks: Assist customers, process sales, and provide product advice in a busy builders' merchant.
- Company: Join CRS Building Supplies, a trusted name in the Southwest since 2005.
- Benefits: Enjoy competitive salary, career development, staff discounts, and a supportive team.
- Other info: Flexible working hours with opportunities for growth in a positive workplace.
- Why this job: Be the face of customer service and build lasting relationships in a dynamic environment.
- Qualifications: Experience in retail or trade preferred; strong communication skills are a must.
The predicted salary is between 22000 - 26000 £ per year.
Location: Yeovil
Company: CRS Building Supplies (Part of Independent Builders Merchants Group – IBMG)
Full TIME: including Weekends
About CRS Building Supplies
CRS Building Supplies has served the Southwest since 2005, delivering reliable materials with a customer‑first attitude. As part of Independent Builders Merchants Group (IBMG), CRS offers trusted local service supported by shared expertise and buying power.
Due to continued growth, we’re looking for a Sales Assistant to join our busy CRS Building Supplies Yeovil Branch.
The Role
As a Sales Assistant, you’ll be the first point of contact for trade and retail customers. Working in a fast‑paced builders’ merchant environment, you’ll provide product advice, process sales, and help deliver a consistently high level of customer service.
Key Responsibilities
- Greet and assist customers in branch and over the phone
- Provide accurate advice on products, pricing, and stock availability
- Process orders, quotations, returns, and payments (EPOS)
- Maintain a clean and well‑presented trade counter
- Support stock control within the sales area
- Build strong customer relationships and encourage repeat business
- Liaise with yard and warehouse teams to ensure smooth order fulfilment
Requirements
- Experience in a builders’ merchant, trade counter, or retail role (preferred)
- Knowledge of building materials or construction products (desirable)
- Strong communication and customer service skills
- Proactive, reliable, and team‑focused
- Able to work well in a busy environment
Working Hours
Week 1: Monday to Friday: 07:30 – 17:00
Week 2: Monday to Friday: 07:30 – 17:00, Saturday: 08:00 – 12:00
What We Offer
- Competitive salary
- Pension scheme and paid holidays
- Career development and training opportunities
- Staff discount on building materials
- Employee Assistance Programme
- Perks Membership (retail and lifestyle discounts)
- Branded uniform
- Supportive team and positive working environment
If you’re looking to build a career with a people‑focused builders’ merchant and be part of a growing IBMG business, apply today.
Sales Assistant in Yeovil employer: IBMG
CRS Building Supplies is an excellent employer, offering a supportive and positive work environment in Yeovil, where employees are valued and encouraged to grow. With competitive salaries, career development opportunities, and a strong focus on customer service, team members can thrive in their roles while enjoying perks like staff discounts and a pension scheme. Join us to be part of a dedicated team that prioritises both employee well-being and exceptional service to our customers.
StudySmarter Expert Advice🤫
We think this is how you could land Sales Assistant in Yeovil
✨Tip Number 1
Get to know the company! Before your interview, do a bit of research on CRS Building Supplies. Understand their values and what makes them tick. This will help you connect with the team and show that you're genuinely interested in being part of their journey.
✨Tip Number 2
Practice your customer service skills! As a Sales Assistant, you'll be the face of the company. Think about how you can demonstrate your ability to provide top-notch service. Maybe role-play with a friend or family member to get comfortable with common customer scenarios.
✨Tip Number 3
Dress the part! First impressions matter, so make sure you look smart and professional for your interview. A tidy appearance shows that you take the opportunity seriously and are ready to represent CRS Building Supplies well.
✨Tip Number 4
Follow up after your interview! A quick thank-you email can go a long way. It shows your enthusiasm for the role and keeps you fresh in their minds. Plus, it’s a great chance to reiterate why you’d be a perfect fit for the Sales Assistant position.
We think you need these skills to ace Sales Assistant in Yeovil
Some tips for your application 🫡
Show Your Personality:When writing your application, let your personality shine through! We want to see who you are beyond your qualifications. A friendly tone can go a long way in showing us that you're a great fit for our team.
Tailor Your Application:Make sure to tailor your application to the Sales Assistant role. Highlight any relevant experience you have in builders’ merchants or retail, and don’t forget to mention your customer service skills. We love seeing how you connect with our job description!
Be Clear and Concise:Keep your application clear and to the point. We appreciate well-structured applications that are easy to read. Use bullet points if necessary to make your key skills and experiences stand out!
Apply Through Our Website:Don’t forget to apply through our website! It’s the best way for us to receive your application and ensures you’re considered for the role. Plus, it shows us you’re keen on joining our team at CRS Building Supplies!
How to prepare for a job interview at IBMG
✨Know Your Products
Before the interview, brush up on your knowledge of building materials and construction products. Being able to discuss specific items and their uses will show that you're genuinely interested in the role and can provide valuable advice to customers.
✨Showcase Your Customer Service Skills
Prepare examples from your past experiences where you provided excellent customer service. Think about how you handled difficult situations or went the extra mile for a customer. This will demonstrate your proactive and team-focused attitude.
✨Practice Common Interview Questions
Anticipate questions related to sales and customer interactions. For instance, be ready to explain how you would greet a customer or handle a complaint. Practising these scenarios can help you feel more confident during the actual interview.
✨Dress the Part
Even though it’s a builders’ merchant environment, make sure to dress smartly for your interview. A neat appearance shows respect for the interviewers and the company, and it sets a positive tone for your potential role as a Sales Assistant.
