At a Glance
- Tasks: Lead a thriving branch, motivate your team, and drive sales.
- Company: Join RGB Building Supplies, a respected brand with 175 years of heritage.
- Benefits: Enjoy competitive salary, pension, paid holidays, and staff discounts.
- Other info: Autonomy to lead your branch and a supportive team culture.
- Why this job: Make a real impact while developing your leadership skills and career.
- Qualifications: Experience in a builders' merchant or similar trade environment is essential.
The predicted salary is between 30000 - 40000 £ per year.
RGB Building Supplies is looking for a driven, hands-on Branch Manager to lead our Wiveliscombe branch. If you're passionate about customers, people, and commercial success, this is your opportunity to take ownership of a thriving business and drive it forward.
About the Role
As Branch Manager, you'll be responsible for the day-to-day success of the branch, leading your team, growing sales, and delivering outstanding customer service. This is a hands-on leadership role with the autonomy to make a real difference to branch performance and customer experience.
What You'll Do
- Lead the daily operation of the branch
- Motivate, coach and develop your team
- Drive sales, margin and profitability
- Build strong customer relationships
- Identify new business opportunities
- Deliver exceptional customer service
- Maintain high operational and Health & Safety standards
- Create a positive, high-performing branch culture
What We're Looking For
We're looking for a motivated leader who enjoys taking ownership and delivering results. You could be:
- An experienced Branch Manager
- An Assistant Branch Manager ready for the next step
- A Supervisor with strong merchanting experience and leadership potential
You'll Need:
- Experience within a builders' merchant or similar trade environment
- Strong leadership and people management skills
- Commercial awareness and a focus on results
- Excellent customer service and relationship-building skills
- A proactive, hands-on approach
- A passion for developing people and growing a business
Working Hours
Week 1 Monday to Friday 8:00am – 5:00pm
Week 2 Monday to Friday 8:00am – 5:00pm Saturday 8:00am – 12:00pm
What You'll Get
- Competitive salary
- Company pension
- Paid holiday entitlement
- Staff discount
- Ongoing training and development
- Career progression opportunities
- Supportive and collaborative team culture
- The autonomy to lead and develop your own branch
Why Join RGB?
At RGB, we empower our Branch Managers to make decisions, drive performance, and build successful teams. You'll be joining a respected local brand with over 175 years of heritage, backed by the strength and opportunities of IBMG.
If you're looking for a role where you can lead from the front, grow your career, and make a genuine difference, we'd love to hear from you.
Ready to Take the Next Step?
Take ownership. Lead a great team. Build your future with RGB Building Supplies. Apply today.
Branch Manager in Wiveliscombe employer: IBMG
RGB Building Supplies is an exceptional employer that empowers its Branch Managers to take ownership and drive performance in a supportive and collaborative team culture. With over 175 years of heritage, employees benefit from competitive salaries, ongoing training, and clear career progression opportunities, all while making a meaningful impact in the local community of Wiveliscombe.
StudySmarter Expert Advice🤫
We think this is how you could land Branch Manager in Wiveliscombe
✨Get Your Retail Game On
Start by getting to know the local retail scene. Make a list of stores that align with your vibe and visit them. You'll be surprised at how many job openings come from chatting with staff or managers in-store. Plus, showing that you have a genuine interest in their brand can make you stand out when applying for that full-time role!
✨Join Retail Networks and Forums
Tap into retail-specific communities and forums, whether online or in-person. Platforms like Retail Week or local retail meetups can provide invaluable insights and connections. You never know who might drop a tip about an upcoming job at companies like IBMG, so don’t miss out on building those relationships!
✨Be Ready for Busy Season Opportunities
Keep your eyes peeled for seasonal hiring windows, especially in the run-up to major shopping periods. Retailers often look for full-time staff to carry through busy times and may even keep you on after the season. Stay proactive by regularly checking in with your favourite retailers about their hiring plans.
✨Show Off Your Customer Service Skills
Retail’s all about customer interactions, so make sure you showcase any relevant experience in your conversations and interviews. Share specific examples of your customer service skills and how they’ve led to positive outcomes. This is your moment to shine when applying to roles at places like IBMG!
We think you need these skills to ace Branch Manager in Wiveliscombe
Some tips for your application 🫡
Show Off Your Customer Service Skills:In retail, customer service is key! Make sure your CV highlights any experience where you've dealt with customers, whether it’s resolving issues or enhancing the shopping experience. Use concrete examples to demonstrate your problem-solving skills and ability to handle difficult situations with ease.
Tailor Your CV for Retail:When applying for a full-time role like this one at IBMG, customise your CV to reflect retail-specific buzzwords. Include any relevant skills such as inventory management or visual merchandising, and if you have experience with POS systems, shout about it! This will show you’re serious about joining the retail team.
Craft a Genuine Cover Letter:Don’t just repeat your CV in your cover letter! Use it as a chance to explain why you're excited about the opportunity at IBMG and how your values align with their brand. Mention specific aspects of the company that resonate with you and let your enthusiasm shine through!
Highlight Your Adaptability:In retail, things can get busy and unpredictable, so demonstrate how adaptable and flexible you are. Share examples of times you've had to adjust your approach on the fly or take on new responsibilities. This will show IBMG that you’re ready to jump in and contribute right away!
How to prepare for a job interview at IBMG
✨Show Off Your Customer Service Skills
Retail is all about providing an exceptional customer experience, so be ready to discuss your past customer service stories. We should have examples on hand of how we've handled difficult situations or gone above and beyond to meet a customer's needs. These anecdotes will bring your application to life!
✨Familiarity with Point of Sale Systems
Many retail roles require us to work with Point of Sale (POS) systems, so it's a good idea to brush up on any relevant software you’ve used before. If you’re familiar with systems like Shopify or Square, don’t forget to mention this during the interview. Highlighting technical proficiency can set us apart from other candidates!
✨Understand Product Knowledge
Be prepared to discuss the products that the store sells and how we can contribute to their sales. Showing enthusiasm for the products and a willingness to learn can impress interviewers. We should research popular items or trends in the industry before the interview, so we can speak confidently about them.
✨Be Ready for Role-Playing Scenarios
Many retail interviews include role-playing scenarios where we might have to deal with a difficult customer or upsell a product. Practising these scenarios with a friend or family member can help us feel more comfortable. The key here is to showcase our problem-solving skills and ability to remain calm under pressure!
