Find a job 
Featured Companies 
Featured Universities 
For Companies At a Glance
- Tasks: Support sales operations and provide exceptional customer service to trade and retail customers.
- Company: Join Grant & Stone, a respected independent builder's merchant in the Southeast.
- Benefits: Competitive salary, pension scheme, paid holidays, and staff discounts.
- Why this job: Be part of a dynamic team and contribute to our mission of excellence.
- Qualifications: Customer-facing experience and strong communication skills are essential.
- Other info: Enjoy career development opportunities in a supportive work environment.
The predicted salary is between 30000 - 42000 £ per year.
Join our team at Grant & Stone Building Supplies, a respected independent builder's merchant serving the Southeast since 1987. With a commitment to quality products and exceptional customer service, we are part of the Independent Builders Merchant Group (IBMG), the largest independent merchant group in the South of England. We are expanding our Sales team at our Reading Branch and are looking for a dependable Internal Sales Assistant to help us continue delivering excellent service to our trade and retail customers.
The Role: Join our team at Grant & Stone as an Internal Sales Assistant, where you will play a vital role in supporting our sales operations. As a key member of our team, you will assist in providing exceptional customer service and contribute to the growth of our business. This position is based in Reading and offers an exciting opportunity for individuals with a passion for sales and customer satisfaction.
Responsibilities:
- Engage with customers both in-person and over the phone to address sales inquiries promptly and professionally.
- Work collaboratively with the sales team to meet and exceed sales targets.
- Maintain a deep understanding of our product offerings to provide accurate information and recommendations to customers.
- Assist in restocking inventory, maintaining stock levels, and ensuring the sales floor is organized.
- Build and nurture relationships with customers to foster loyalty and repeat business.
- Operate computer-based sales systems efficiently; training will be provided as needed.
- Support other branch activities as required, such as stock control and yard assistance.
Requirements:
- Previous experience in a customer-facing role, ideally within a retail or sales environment.
- Preferably with Buildings merchant sales experience.
- Strong communication skills with a friendly and customer-focused demeanour.
- Ability to work effectively in a team environment to achieve common goals.
- Familiarity with sales processes and comfortable handling telephone inquiries.
- Basic computer proficiency: training will be provided for specific systems.
- Proactive attitude towards achieving sales targets and delivering excellent service.
Skills:
- Customer service orientation
- Strong communication skills
- Team player
- Basic computer skills
The Hours:
- Week 1: Monday to Friday 07:30 - 17:15
- Week 2: Monday to Friday 07:30 - 17:15, Saturday 08:00-12:00
The Rewards:
- Competitive salary
- Pension scheme and paid holidays
- Supportive team and positive work environment
- Career development and training
- Staff discount on building materials
- Employee assistance program
- Perks Membership (Discounts available in a variety of retailers)
If you are looking for an exciting opportunity to contribute your skills and be part of a dynamic team at Grant & Stone Building Supplies, apply now for the Internal Sales Assistant position. Join us in our mission to deliver excellence in the Builders Merchant Sector.
Internal Sales Assistant in Reading employer: IBMG
Contact Detail:
IBMG Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Internal Sales Assistant in Reading
✨Tip Number 1
Get to know the company inside out! Research Grant & Stone Building Supplies, their products, and their values. This way, when you walk in for an interview, you can show off your knowledge and passion for what they do.
✨Tip Number 2
Practice your communication skills! Since this role is all about engaging with customers, make sure you can confidently chat about sales processes and customer service. Role-play with a friend or family member to get comfortable.
✨Tip Number 3
Network like a pro! Connect with current employees on LinkedIn or attend local events related to building supplies. This can give you insider info and maybe even a referral, which can really boost your chances.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets seen by the right people. Plus, it shows you’re serious about joining the team at Grant & Stone.
We think you need these skills to ace Internal Sales Assistant in Reading
Some tips for your application 🫡
Tailor Your CV: Make sure your CV reflects the skills and experience that match the Internal Sales Assistant role. Highlight any customer service or sales experience you have, especially in a retail or building supplies context.
Craft a Catchy Cover Letter: Your cover letter is your chance to shine! Use it to express your passion for sales and customer satisfaction. Mention why you want to join Grant & Stone and how you can contribute to our team.
Show Off Your Communication Skills: Since this role involves engaging with customers, make sure your application showcases your strong communication skills. Use clear and friendly language to demonstrate your customer-focused attitude.
Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you’re considered for the role. Plus, it shows you’re keen on joining our team!
How to prepare for a job interview at IBMG
✨Know Your Products
Before the interview, take some time to familiarise yourself with the products Grant & Stone offers. Understanding the range of building supplies will not only impress your interviewers but also help you answer questions confidently and show your genuine interest in the role.
✨Showcase Your Customer Service Skills
Since this role is all about customer interaction, be ready to share specific examples from your past experiences where you provided excellent customer service. Think of situations where you resolved issues or went above and beyond for a customer, as this will demonstrate your suitability for the position.
✨Prepare for Teamwork Questions
As an Internal Sales Assistant, you'll be working closely with a team. Prepare to discuss how you've collaborated with others in previous roles. Highlight any experiences where you contributed to achieving team goals or supported colleagues, as this will show that you're a team player.
✨Practice Your Communication Skills
Strong communication is key in this role, so practice articulating your thoughts clearly and concisely. You might want to do a mock interview with a friend or family member to get comfortable speaking about your experiences and answering common interview questions.
