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For Companies At a Glance
- Tasks: Manage contracts and build strong relationships with customers and suppliers.
- Company: Join the largest independent merchant group in the South of England.
- Benefits: Competitive salary, pension scheme, paid holidays, and staff discounts.
- Why this job: Be part of a dynamic team delivering excellence in the Builders Merchant sector.
- Qualifications: Strong communication skills and commercial awareness required.
- Other info: Opportunities for career development and training in a supportive environment.
The predicted salary is between 36000 - 60000 £ per year.
This job is brought to you by Jobs/Redefined, the UK's leading over-50s age inclusive jobs board.
The Company
We are proud to be part of the Independent Builders Merchant Group (IBMG). IBMG is the largest independent merchant group in the South of England operating through five core divisions (Builders Merchants, Timber, Plumbing & Heating, Roofing and Electrical), primarily serving trade customers with an extensive range of products. IBMG has over 180 branches extending from Penzance to Margate, generating revenues in excess of £650 million and are supported by over 2,200 colleagues.
The Role
Supply Chain Services partners with Housing Associations and Contractors to deliver tailored operational solutions that drive efficiency and cost savings. We add value through best-in-class service, industry expertise, and a comprehensive product offering. Operating across Woking, Staines, and Farnham, this role will require regular travel between locations to support our customers and operations. We pride ourselves on delivering reliable, responsive, and customer-focused supply chain solutions.
- Build and maintain strong operational relationships with key stakeholders to ensure seamless collaboration.
- Act as the primary conduit between customers and our branch network, ensuring consistent service levels and prompt issue resolution.
- Process all special orders via third-party suppliers or branches, providing customers with regular updates and accurate delivery timelines.
- Agree and manage customer-specific stock profiles across all brands to meet operational needs.
- Maximise customer spend with IBMG by securing a greater share of materials and promoting our full product range.
- Utilise and champion IBMG brands to deliver a comprehensive one-stop-shop solution for customers.
- Ensure adherence to all contractual commitments and Service Level Agreements (SLAs).
- Work closely with key suppliers to recommend sector-relevant products and solutions.
- Maintain and deliver consistent customer pricing across all brands and branches.
- Assist in implementing key customer initiatives such as van stock programs, mobile stores, and other efficiency solutions.
- Successfully manage the onboarding and mobilization of new workstreams for customers.
Skills & Attributes
- Strong communication and stakeholder management skills.
- Commercial awareness and ability to identify growth opportunities.
- Excellent organisational and problem-solving capabilities.
- Ability to work collaboratively across multiple teams and suppliers.
- Customer-focused mindset with a commitment to service excellence.
The Hours
Monday to Friday 08:00 - 17:00
The Rewards
What we Offer At IBMG, we value our employees and offer a supportive work environment that fosters growth and development. By joining our team, you will have access to training opportunities, career advancement prospects, and a range of benefits:
- Competitive salary
- Pension scheme and paid holidays
- Supportive team and positive work environment
- Career development and training
- Staff discount on building materials
- Employee assistance program
- Perks Membership (Discounts available in a variety of retailers)
- Branded Uniform
If you are looking for an exciting opportunity to contribute your skills and be part of a dynamic team at Supply chain services apply now for the Contract Manager position. Join us in our mission to deliver excellence in the Builders Merchant Sector.
Contract Manager (VA2278) in Reading employer: IBMG
Contact Detail:
IBMG Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Contract Manager (VA2278) in Reading
✨Tip Number 1
Network like a pro! Reach out to people in the industry, attend events, and connect with potential colleagues on LinkedIn. You never know who might have the inside scoop on job openings or can put in a good word for you.
✨Tip Number 2
Prepare for interviews by researching the company and its values. Understand their products and services, especially in the Builders Merchant sector. This will help you tailor your answers and show that you're genuinely interested in the role.
✨Tip Number 3
Practice your communication skills! As a Contract Manager, you'll need to build strong relationships with stakeholders. Role-play common interview questions with a friend to boost your confidence and refine your responses.
✨Tip Number 4
Don't forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, we love seeing candidates who are proactive about joining our team at IBMG.
We think you need these skills to ace Contract Manager (VA2278) in Reading
Some tips for your application 🫡
Tailor Your CV: Make sure your CV is tailored to the Contract Manager role. Highlight your experience in supply chain management and stakeholder engagement, as these are key for us at IBMG.
Craft a Compelling Cover Letter: Your cover letter should tell us why you're the perfect fit for this role. Share specific examples of how you've driven efficiency and built strong relationships in previous positions.
Showcase Your Skills: Don’t forget to emphasise your communication and problem-solving skills. We want to see how you can contribute to our customer-focused mindset and service excellence.
Apply Through Our Website: For the best chance of success, apply directly through our website. This ensures your application gets to the right people quickly and efficiently!
How to prepare for a job interview at IBMG
✨Know Your Stuff
Make sure you understand the role of a Contract Manager and the specifics of the supply chain services offered by IBMG. Familiarise yourself with their product range and how they serve their customers. This will help you answer questions confidently and show that you're genuinely interested in the position.
✨Showcase Your Communication Skills
Since strong communication is key for this role, prepare examples from your past experiences where you've successfully managed stakeholder relationships or resolved issues. Be ready to discuss how you can maintain seamless collaboration between customers and the branch network.
✨Demonstrate Problem-Solving Abilities
Think of specific challenges you've faced in previous roles and how you overcame them. Highlight your organisational skills and ability to work collaboratively across teams. This will show that you can handle the complexities of managing customer-specific stock profiles and operational needs.
✨Ask Insightful Questions
Prepare thoughtful questions about the company culture, team dynamics, and how success is measured in the role. This not only shows your interest but also helps you gauge if the company is the right fit for you. Plus, it gives you a chance to engage with your interviewers on a deeper level.
