️Trade Counter Sales Assistant
Location: Oxford
Company: Grant & Stone, Plumbing
Job Type: Full‑Time | Permanent
About Grant & Stone Plumbing
Grant & Stone Plumbing provides expert plumbing and heating supplies, with a strong emphasis on customer service and technical support. As part of Independent Builders Merchants Group (IBMG), we deliver specialist focus with dependable backing.
We’re now looking for a reliable and customer‑focused Trade Counter Sales Assistant to join our team at our Oxford Branch
What You’ll Be Doing
- Serving trade and retail customers at the counter
- Processing customer orders and enquiries face‑to‑face and over the phone
- Recommending products and solutions to meet customer needs
- Building strong relationships with existing customers and identifying new sales opportunities
- Resolving customer queries and complaints promptly and professionally
- Maintaining strong product and technical knowledge
- Ensuring Health & Safety procedures are followed at all times
- Supporting the branch with general day‑to‑day tasks
What We’re Looking For
- Trade counter or plumbing merchant experience
- DIY, builders’ merchant, or trade background (preferred)
- Full UK driving licence
- Good industry and product knowledge
- Confident communication and customer service skills
- Basic numeracy skills (addition & subtraction)
- Ability to prioritise workload and work with minimal supervision
- Friendly, approachable, and a strong team player
- Willingness to undertake training and develop in the role
Working Hours
Week 1:
- Monday–Friday 07:30-17:15
Week 2:
- Monday–Friday 07:30-17:15
- Saturday 08:00–12:00
What You’ll Get
- Competitive salary
- Pension & paid holidays
- Training and career development opportunities
- Supportive team environment
- Staff discount on building materials
- Employee Assistance Programme
- Retail discounts via Perks Membership
- Branded uniform provided
Apply Today
If you enjoy working with customers, have trade counter experience, and want to be part of a well‑established and growing business, we’d love to hear from you.
Apply now and join Grant & Stone in delivering excellent service every day.
Trade Counter Sales Assistant in Oxford employer: IBMG
At Sussex Plumbing Supplies, we pride ourselves on being an excellent employer that fosters a supportive and dynamic work environment in Heathfield, Sussex. With a strong emphasis on employee growth, most of our managers have risen through the ranks, ensuring that your ambition and hard work will be rewarded with real progression opportunities. Enjoy competitive salaries, generous staff discounts, and a close-knit team culture where you can thrive while making meaningful contributions to the trade.
