At a Glance
- Tasks: Manage and grow the showroom, providing excellent customer service and driving sales.
- Company: Join Sussex Plumbing Supplies, a trusted name in the builders' merchant industry since 2000.
- Benefits: Enjoy competitive salary, pension scheme, staff discounts, and career development opportunities.
- Other info: Supportive work environment with training opportunities and career advancement.
- Why this job: Be part of a dynamic team and make a real impact in the builders' merchant sector.
- Qualifications: Experience in showroom sales and strong communication skills are essential.
The predicted salary is between 30000 - 40000 £ per year.
Location: Lewes
Company: Sussex Plumbing Supplies [Part of IBMG]
Job Type: Full‑Time (Permanent)
About Sussex Plumbing Supplies
Since 2000, Sussex Plumbing Supplies has served plumbing professionals across the Southeast, focusing on customer service, reliability, and expertise. As part of Independent Builders Merchants Group (IBMG), we offer specialist supply with confidence.
The Role
To manage and grow the showroom area of the builders merchants SPS Lewes by providing excellent customer service, driving sales, and ensuring the showroom is well-maintained and presented to the highest standards. You will lead the showroom team, engage with trade and retail customers, and promote kitchen, bathroom, and interior products.
Responsibilities and Duties
- Oversee day-to-day operations of the showroom
- Greet customers and provide expert advice on product ranges (e.g., kitchens, bathrooms, tiles, flooring)
- Work with trade professionals, architects, and retail clients to understand needs and suggest solutions
- Design and present layouts using CAD or design software (if applicable)
- Manage customer quotations, orders, and follow-ups
- Drive sales performance and meet or exceed targets
- Train, support, and lead showroom staff
- Maintain showroom appearance and merchandising to reflect current trends and promotions
- Coordinate with suppliers and the warehouse to ensure product availability
- Handle customer complaints and resolve issues promptly
- Maintain accurate records and report on showroom activity and performance
The Requirements
- Proven experience in showroom sales, ideally in builders merchants or related industries (e.g., kitchens, bathrooms, interiors)
- Strong interpersonal and communication skills
- Commercial awareness and sales focus
- Team leadership or supervisory experience
- Excellent customer service and problem-solving abilities
- Product knowledge in construction/interiors (tiles, bathrooms, joinery, etc.)
- Experience using POS and CRM systems
- Knowledge of CAD or design software is a plus
- Full Driving Licence
The Hours
Week:1 Monday to Friday 08:00-17:00
Week:2 Monday to Friday 08:00-17:00 Saturday 08:00--12:00
The Rewards
What we Offer
At IBMG, we value our employees and offer a supportive work environment that fosters growth and development. By joining our team, you will have access to training opportunities, career advancement prospects, and a range of benefits:
- Competitive salary
- Pension scheme and paid holidays
- Supportive team and positive work environment
- Career development and training
- Staff discount on building materials
- Employee assistance program
- Perks Membership (Discounts available in a variety of retailers)
- Branded Uniform
If you are looking for an exciting opportunity to contribute your skills and be part of a dynamic team at Sussex Plumbing Solutions apply now for the Showroom Manager position. Join us in our mission to deliver excellence in the Builders Merchant Sector.
Showroom Manager in Lewes employer: IBMG
At Sussex Plumbing Supplies, we pride ourselves on being an excellent employer, offering a supportive work environment that encourages personal and professional growth. As part of the Independent Builders Merchants Group, our Lewes branch provides unique opportunities for career advancement, competitive salaries, and a range of benefits including staff discounts and training programmes. Join our dynamic team and contribute to our mission of delivering exceptional service in the builders' merchant sector.
StudySmarter Expert Advice🤫
We think this is how you could land Showroom Manager in Lewes
✨Tip Number 1
Get to know the company inside out! Research Sussex Plumbing Supplies and understand their values, products, and customer base. This will help you tailor your approach during interviews and show that you're genuinely interested in being part of the team.
✨Tip Number 2
Network like a pro! Connect with current employees on LinkedIn or attend industry events. Building relationships can give you insider info about the company culture and even lead to referrals, which can boost your chances of landing that showroom manager role.
✨Tip Number 3
Prepare for the interview by practising common questions related to showroom management and customer service. Think about specific examples from your past experience that demonstrate your skills in sales, leadership, and problem-solving. We want you to shine!
✨Tip Number 4
Don’t forget to follow up after your interview! A quick thank-you email expressing your appreciation for the opportunity can leave a lasting impression. Plus, it shows your enthusiasm for the position and keeps you on their radar.
We think you need these skills to ace Showroom Manager in Lewes
Some tips for your application 🫡
Tailor Your CV:Make sure your CV is tailored to the Showroom Manager role. Highlight your experience in showroom sales and any relevant product knowledge. We want to see how your skills align with what we're looking for!
Craft a Compelling Cover Letter:Your cover letter is your chance to shine! Use it to explain why you're the perfect fit for our team at Sussex Plumbing Supplies. Share your passion for customer service and how you can drive sales in our showroom.
Showcase Your Leadership Skills:Since this role involves leading a team, make sure to highlight any previous leadership or supervisory experience. We love to see examples of how you've motivated others and achieved results together!
Apply Through Our Website:We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you don’t miss out on any important updates from our team!
How to prepare for a job interview at IBMG
✨Know Your Products Inside Out
Make sure you’re well-versed in the products offered by Sussex Plumbing Supplies, especially kitchens, bathrooms, and tiles. Familiarise yourself with current trends and be ready to discuss how you can help customers find the right solutions.
✨Showcase Your Leadership Skills
As a Showroom Manager, you'll need to lead a team effectively. Prepare examples of how you've successfully managed or trained staff in the past. Highlight your ability to motivate others and drive sales performance.
✨Practice Your Customer Service Scenarios
Think about common customer complaints or queries you might face in the showroom. Prepare responses that demonstrate your problem-solving abilities and commitment to excellent customer service.
✨Bring Your Design Skills to the Table
If you have experience with CAD or design software, be ready to discuss it. Consider bringing a portfolio of your previous designs or layouts to showcase your skills and creativity in presenting showroom products.
