At a Glance
- Tasks: Assist customers with sales inquiries and support the sales team to achieve targets.
- Company: Join CRS Building Supplies, a trusted builders' merchant in the Southwest.
- Benefits: Enjoy a competitive salary, pension scheme, and staff discounts.
- Other info: Training provided, with opportunities for career development.
- Why this job: Be part of a friendly team and grow your career in sales.
- Qualifications: Previous customer service experience and a proactive attitude are preferred.
The predicted salary is between 25000 - 30000 £ per year.
Location: Keynsham
Company: CRS Building Supplies [Part of IBMG]
Job Type: Full‑Time (Permanent)
About CRS Building Supplies
CRS Building Supplies has served the Southwest since 2005, delivering reliable materials with a customer‑first attitude. As part of Independent Builders Merchants Group (IBMG), CRS offers trusted local service supported by shared expertise and buying power.
We’re expanding our team at our CRS Building Supplies Keynsham Branch and are looking for a reliable and customer‑focused Internal Sales Assistant to support our trade and retail customers.
The Role
As an Internal Sales Assistant, you’ll be a key part of our sales team, delivering excellent customer service and helping drive branch performance. This is a great opportunity for someone with a passion for customer service and sales to grow within a supportive business.
Key Responsibilities
- Serve customers in person and over the phone
- Respond to sales enquiries professionally and efficiently
- Work with the sales team to achieve sales targets
- Develop strong product knowledge to advise customers accurately
- Maintain stock levels and keep the sales area organised
- Build positive, long‑term customer relationships
- Use computer‑based sales systems (training provided)
- Support wider branch activities, including stock control and yard support
What We’re Looking For
- Previous customer‑facing experience (retail or sales preferred)
- Friendly, confident communicator with a customer‑first approach
- Team player with a proactive attitude
- Comfortable handling telephone enquiries
- Basic computer skills (full system training provided)
- Motivated to deliver excellent service and meet targets
Key Skills
- Customer service focused
- Strong communication skills
- Teamwork
- Basic IT skills
Working Hours
Week 1: Monday–Friday: 07:00–17:00
Week 2: Monday–Friday: 07:00–17:00, Saturday: 08:00–12:00
What We Offer
- Competitive salary
- Pension scheme and paid holidays
- Supportive and friendly team environment
- Training and career development opportunities
- Staff discount on building materials
- Employee Assistance Programme
If you’re looking to join a growing, respected builders’ merchant and be part of a dynamic team, we’d love to hear from you. Apply today for the Internal Sales Assistant role at CRS Keynsham.
Internal Sales Assistant in Keynsham employer: IBMG
At CRS Building Supplies, we pride ourselves on fostering a supportive and friendly work environment where our employees can thrive. As part of the Independent Builders Merchants Group, we offer competitive salaries, comprehensive training, and ample opportunities for career development, all while being part of a dynamic team dedicated to delivering exceptional customer service in Keynsham. Join us and enjoy the benefits of working in a respected builders' merchant that values your contributions and encourages personal growth.
StudySmarter Expert Advice🤫
We think this is how you could land Internal Sales Assistant in Keynsham
✨Tip Number 1
Get to know the company! Before your interview, do a bit of research on CRS Building Supplies. Understand their values and what makes them tick. This will help you connect with the team and show that you're genuinely interested in being part of their customer-first approach.
✨Tip Number 2
Practice your communication skills! As an Internal Sales Assistant, you'll need to be a friendly and confident communicator. Try role-playing common customer scenarios with a friend or family member to get comfortable with handling enquiries and building relationships.
✨Tip Number 3
Show off your teamwork spirit! During interviews, share examples of how you've worked well in a team before. Highlighting your proactive attitude and ability to support your colleagues will make you stand out as a great fit for the supportive environment at CRS.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, it shows that you’re keen on joining our dynamic team at CRS Building Supplies. So, go ahead and hit that apply button!
We think you need these skills to ace Internal Sales Assistant in Keynsham
Some tips for your application 🫡
Tailor Your CV:Make sure your CV reflects the skills and experience that match the Internal Sales Assistant role. Highlight any customer-facing experience and your ability to work in a team, as these are key for us at CRS Building Supplies.
Craft a Catchy Cover Letter:Your cover letter is your chance to shine! Use it to express your passion for customer service and sales. Let us know why you want to join our team and how you can contribute to our branch's success.
Show Off Your Communication Skills:Since this role involves a lot of interaction with customers, make sure your application showcases your strong communication skills. Whether it's through your writing or examples from past experiences, we want to see how you connect with people.
Apply Through Our Website:We encourage you to apply directly through our website. It’s the easiest way for us to receive your application and ensures you’re considered for the Internal Sales Assistant position at CRS Building Supplies.
How to prepare for a job interview at IBMG
✨Know Your Products
Before the interview, take some time to research common building materials and products that CRS Building Supplies offers. Being able to discuss these confidently will show your passion for the role and your commitment to providing excellent customer service.
✨Practice Your Communication Skills
As an Internal Sales Assistant, strong communication is key. Practice answering common interview questions out loud, focusing on clarity and confidence. You might even want to role-play with a friend to simulate handling customer enquiries.
✨Show Your Team Spirit
CRS values teamwork, so be prepared to share examples of how you've successfully worked in a team before. Think about times when you supported colleagues or contributed to group goals, and highlight your proactive attitude.
✨Prepare Questions for Them
Interviews are a two-way street! Prepare thoughtful questions about the company culture, training opportunities, and what success looks like in the Internal Sales Assistant role. This shows your genuine interest in the position and helps you assess if it's the right fit for you.
