At a Glance
- Tasks: Assist customers, process sales, and provide product advice in a busy builders' merchant.
- Company: Join Parker Building Supplies, a trusted name in the Southeast since 1984.
- Benefits: Enjoy competitive salary, career development, staff discounts, and a supportive team.
- Other info: Great opportunities for career growth and a positive working atmosphere.
- Why this job: Be the face of customer service and build lasting relationships in a dynamic environment.
- Qualifications: Experience in retail or trade is preferred; strong communication skills are a must.
The predicted salary is between 22000 - 26000 £ per year.
Company: Parkers Building Supplies
Job Type: Full‑Time | Permanent
Since 1984, Parker Building Supplies has supported customers across the Southeast with reliable materials and customer‑focused service. As part of Independent Builders Merchants Group (IBMG), we balance local relationships with group expertise.
Due to continued growth, we’re looking for a Sales Assistant to join our busy Parkers Building Supplies Hassocks.
The Role
As a Sales Assistant, you’ll be the first point of contact for trade and retail customers. Working in a fast‑paced builders’ merchant environment, you’ll provide product advice, process sales, and help deliver a consistently high level of customer service.
Key Responsibilities
- Greet and assist customers in branch and over the phone
- Provide accurate advice on products, pricing, and stock availability
- Process orders, quotations, returns, and payments (EPOS)
- Maintain a clean and well‑presented trade counter
- Support stock control within the sales area
- Build strong customer relationships and encourage repeat business
- Liaise with yard and warehouse teams to ensure smooth order fulfilment
Requirements
- Experience in a builders’ merchant, trade counter, or retail role (preferred)
- Knowledge of building materials or construction products (desirable)
- Strong communication and customer service skills
- Proactive, reliable, and team‑focused
- Able to work well in a busy environment
Working Hours
Week 1: Monday to Friday: 07:00 – 17:00
Week 2: Monday to Friday: 07:00 – 17:00; Saturday: 08:00 – 12:00
What We Offer
- Competitive salary
- Pension scheme and paid holidays
- Career development and training opportunities
- Staff discount on building materials
- Employee Assistance Programme
- Perks Membership (retail and lifestyle discounts)
- Branded uniform
- Supportive team and positive working environment
If you’re looking to build a career with a people‑focused builders’ merchant and be part of a growing IBMG business, apply today.
Sales Assistant in Hassocks employer: IBMG
At Parkers Building Supplies, we pride ourselves on being an excellent employer, offering a supportive and positive work environment in Hassocks. Our commitment to employee growth is reflected in our career development and training opportunities, alongside competitive salaries and benefits such as a pension scheme and staff discounts. Join us to be part of a dedicated team that values strong customer relationships and fosters a culture of collaboration and success.
StudySmarter Expert Advice🤫
We think this is how you could land Sales Assistant in Hassocks
✨Tip Number 1
Get to know the company! Before your interview, do a bit of research on Parker Building Supplies. Understand their values and what makes them tick. This will help you connect with the team and show that you're genuinely interested in being part of their journey.
✨Tip Number 2
Practice your customer service skills! As a Sales Assistant, you'll be the face of the company. Think about scenarios where you can demonstrate your ability to handle customer queries and provide top-notch service. Role-playing with a friend can really help!
✨Tip Number 3
Dress the part! First impressions matter, so make sure you look smart and professional for your interview. It shows that you respect the opportunity and are ready to represent Parker Building Supplies well.
✨Tip Number 4
Follow up after your interview! A quick thank-you email can go a long way. It shows your enthusiasm for the role and keeps you fresh in their minds. Plus, it’s a great chance to reiterate why you’d be a perfect fit for the Sales Assistant position.
We think you need these skills to ace Sales Assistant in Hassocks
Some tips for your application 🫡
Tailor Your CV:Make sure your CV reflects the skills and experience that match the Sales Assistant role. Highlight any previous experience in retail or builders' merchants, and don’t forget to mention your customer service skills!
Craft a Catchy Cover Letter:Your cover letter is your chance to shine! Use it to express your enthusiasm for the role and the company. Mention why you want to work with us at Parker Building Supplies and how you can contribute to our team.
Show Off Your Communication Skills:As a Sales Assistant, strong communication is key. In your application, demonstrate your ability to engage with customers and provide excellent service. Use clear and friendly language to reflect your personality!
Apply Through Our Website:We encourage you to apply directly through our website. It’s the easiest way for us to receive your application and ensures you’re considered for the role. Plus, it shows you’re keen to join our team!
How to prepare for a job interview at IBMG
✨Know Your Products
Familiarise yourself with common building materials and construction products. Being able to discuss these confidently will show your potential employer that you're ready to assist customers effectively.
✨Showcase Your Customer Service Skills
Prepare examples of how you've provided excellent customer service in the past. Think about situations where you resolved issues or went above and beyond for a customer, as this is crucial for a Sales Assistant role.
✨Practice Your Communication
Since you'll be the first point of contact for customers, practice clear and friendly communication. Role-play with a friend or family member to get comfortable with greeting customers and answering their queries.
✨Demonstrate Team Spirit
Be ready to discuss how you work well in a team. Share experiences where you've collaborated with others to achieve a goal, as teamwork is essential in a busy environment like a builders' merchant.
