Assistant Branch Manager – Plumbing Supplies
Hailsham | Sussex Plumbing Supplies (IBMG) | ⏱ Full Time, Permanent
Step Up Your Career in a Specialist Plumbing Merchant
Sussex Plumbing Supplies has been supporting plumbing & heating engineers across the Southeast since 2000. As part of IBMG, we combine national strength with true plumbing expertise at branch level.
We’re looking for a hands-on Assistant Branch Manager to help lead a busy, customer-focused plumbing supplies branch.
The Opportunity
This is not your typical merchant role—this is a plumbing-focused environment, where product knowledge, trade relationships, and service really matter.
You’ll support the Branch Manager in driving sales, leading the team, and delivering expert service to plumbing professionals.
What You’ll Be Doing
- Serving plumbing & heating trade customers at the counter and by phone
- Providing expert product advice and solutions
- Supporting daily branch operations and team leadership
- Driving sales and customer growth
- Managing stock across core plumbing ranges
- Maintaining high standards of customer service and H&S
- Stepping up to run the branch when needed
What We’re Looking For
- Experience in a plumbing merchant or plumbing/heating trade environment
- Supervisory or team leadership experience
- Strong customer focus and sales mindset
- Confident communicator who builds relationships easily
- Organised, proactive, and hands-on
What You’ll Get
- Competitive salary + bonus
- Pension & paid holidays
- Staff discount on plumbing materials
- Training & career progression within IBMG
- Employee perks & wellbeing support
- A supportive, team-driven branch environment
⏰ Hours
- Monday–Friday: 07:00–17:00
- 1 in 3 Saturdays: 08:00–14:00
If you’ve got plumbing merchant experience and you’re ready to step into a leadership role, we want to hear from you.
