At a Glance
- Tasks: Build and maintain strong relationships with key customers while driving sales growth.
- Company: Join Parkers Building Supplies, part of the innovative IBMG family.
- Benefits: Enjoy a competitive salary, generous holiday, and career development opportunities.
- Other info: Supportive team environment with opportunities for personal and professional growth.
- Why this job: Make a real impact by delivering exceptional service and growing customer relationships.
- Qualifications: Sales experience and excellent communication skills are essential.
The predicted salary is between 40500 - 49500 £ per year.
Supply Chain Services is part of Parkers Building Supplies and the Independent Builders Merchants Group (IBMG), supporting customers with tailored procurement solutions, dependable supply chains, and exceptional service across our network.
We are looking for a driven Client Relationship Manager to join our Supply Chain Services team based in Polegate. This customer-focused role is responsible for developing and maintaining key client relationships, driving sales growth, and ensuring excellent service delivery across our customer accounts.
- Build and maintain strong relationships with key customers
- Identify opportunities to grow sales and increase customer spend
- Deliver a consistently high level of customer service
- Support onboarding and mobilisation of new contracts
- Monitor performance against agreed KPIs and service levels
- Work closely with suppliers, branches, and internal stakeholders
- Conduct regular customer review meetings
- Promote the full range of products and services available across IBMG
What We're Looking For
- Previous sales experience
- Full UK Driving Licence
- Excellent communication and relationship-building skills
- Strong commercial awareness and customer focus
- Ability to manage multiple priorities and work independently
- Experience within the builders' merchant or construction sector would be advantageous
What You'll Get
- Competitive salary
- Company pension scheme
- Generous holiday entitlement
- Staff discount across IBMG brands
- Career development opportunities
- Supportive and collaborative working environment
If you're passionate about building strong customer relationships, driving business growth, and delivering outstanding service, we'd love to hear from you. Apply now and join the IBMG's Supply Chain Services team in Polegate.
Client Relationship Manager employer: IBMG
At Sussex Plumbing Supplies, we pride ourselves on being an excellent employer that fosters a supportive and dynamic work environment in Heathfield, Sussex. With a strong emphasis on employee growth, most of our managers have risen through the ranks, ensuring that your ambition and hard work will be rewarded with real progression opportunities. Enjoy competitive salaries, generous staff discounts, and a close-knit team culture where you can thrive while making meaningful contributions to the trade.
StudySmarter Expert Advice🤫
We think this is how you could land Client Relationship Manager
✨Leverage Your Network
In sales and business development, who you know can often be as important as what you know. Get involved with local networking events or industry meetups to connect with key players. Don't be shy—share your passion for the field and let folks know you're on the lookout for opportunities!
✨Show Your Skills Through Real-World Results
When targeting a full-time role like Client Relationship Manager at IBMG, presenting tangible results from your previous sales experience can set you apart. Bring along case studies or examples of how you've closed deals or expanded accounts, and don't forget to showcase your problem-solving prowess. It’s all about quantifying your success!
✨Engage with Sales Communities
Dive deep into online sales communities, like Sales Hacker or LinkedIn groups dedicated to sales professionals. Engaging in discussions and sharing insights can boost your visibility and might just put you on the radar of hiring managers looking for fresh talent in business development.
✨Direct Applications Matter
While we all know the online application route, consider sending direct applications to companies you admire, including IBMG. Tailor your message to explain why you’re drawn to them and how you can contribute as a Client Relationship Manager. Sometimes, a personal touch can grab attention faster than a generic application!
We think you need these skills to ace Client Relationship Manager
Some tips for your application 🫡
Show Off Those Sales Skills:In your CV and cover letter, highlight any previous sales or business development experience you have. Use numbers and examples to showcase your achievements – did you exceed sales targets or bring in new clients? Make those accomplishments shine!
Tailor Your Message for IBMG:When writing your cover letter, make sure to tailor your message specifically for IBMG. Show that you know the company’s mission and how your skills align with their goals in the sales landscape. This personalised touch will grab their attention!
Keep It Professional Yet Engaging:Sales is all about relationships, so while you want to maintain professionalism in your application, don’t be afraid to let your personality shine through. Engage the reader and demonstrate your enthusiastic approach to sales and business development!
Proof of Performance:Include any relevant certifications or training you’ve undertaken in sales or negotiation tactics. If you’ve attended workshops or courses, list these to showcase your commitment to professional development. This extra touch can set you apart from the competition!
How to prepare for a job interview at IBMG
✨Know Your Sales Methodologies
Brush up on popular sales methodologies like SPIN Selling or Challenger Sales. Being able to discuss these techniques and how you've applied them will show IBMG that you understand the role and can hit the ground running in the sales game.
✨Demonstrate Your Deal-Making Skills
Prepare to share stories from your past experiences where you closed deals, overcame objections, or started new client relationships. We want to show IBMG that you’re not just about numbers but also about building lasting connections in business development.
✨Prepare for Role-Play Scenarios
In a full-time sales interview, don’t be surprised if they throw in a role-play exercise to test your pitching skills. Practising how you would pitch a product or handle an objection will help us shine in this simulation—think of it like a dress rehearsal for your future sales calls!
✨Align Your Goals with the Company’s Vision
Take a moment to reflect on how your career ambitions align with IBMG’s objectives. When we articulate how our personal growth ties in with the company’s goals, it shows commitment and a genuine interest in contributing to their success.
