At a Glance
- Tasks: Transform branch operations and improve systems for efficiency and customer service.
- Company: Join IBMG, a leading building materials merchant group with a strong local presence.
- Benefits: Enjoy competitive salary, pension scheme, paid holidays, and staff discounts.
- Other info: Dynamic role with travel opportunities and career development support.
- Why this job: Make a real impact on business processes and help shape a customer-focused future.
- Qualifications: Experience in retail or multi-site operations with strong analytical and communication skills.
The predicted salary is between 40000 - 50000 £ per year.
IBMG is one of the UK’s leading building materials merchant groups, with a network of trusted local brands across the South of England and beyond. We supply building materials, timber, plumbing & heating, roofing, and specialist products to trade and retail customers. We combine local expertise and customer focus with national scale and buying power, investing in people and long-term growth.
At IBMG, we’re committed to developing our teams, supporting communities, and building a sustainable future.
The Role: We’re looking for a hands-on Business Improvement Manager to help transform how our branches operate. You’ll work closely with Branch Managers and teams to:
- Improve systems and processes
- Increase efficiency and consistency
- Support performance, profitability, and customer service
This is a field-based, high-impact role with travel across branches.
Key Responsibilities:
- Support branches with stock, sales, and cash processes
- Conduct operational health checks
- Identify improvement opportunities and provide hands-on support
- Drive consistent ways of working across the Group
- Support system improvements, business change & ERP projects
- Act as the link between branches and central teams
What We’re Looking For:
- Experience in branch, retail, or multi-site operations
- Strong understanding of business processes and controls
- Confident communicator with strong influencing skills
- Analytical and detail-focused, using data to drive decisions
- Comfortable with systems (Kerridge / Power BI desirable)
- Proactive, adaptable, and willing to travel
Why Join IBMG? This is a high-impact role where you’ll directly shape how our branches operate and help build a more efficient, customer-focused business.
What We Offer:
- Competitive salary
- Pension scheme & paid holidays
- Supportive team environment
- Training & career development
- Staff discount on building materials
- Employee Assistance Programme
- Perks membership (retail discounts)
- Branded uniform
If you’re ready to make a real impact and grow your career with IBMG, we’d love to hear from you. Apply today and join us in delivering excellence in the Builders Merchant sector.
Business Improvement Manager in Barnstaple employer: IBMG
At IBMG, we pride ourselves on being a leading employer in the building materials sector, offering a supportive team environment and a commitment to employee development. With competitive salaries, a robust pension scheme, and opportunities for career growth, our Barnstaple Branch Support Centre is an ideal place for those looking to make a meaningful impact while enjoying perks like staff discounts and a focus on work-life balance. Join us to be part of a company that values local expertise and invests in a sustainable future.
StudySmarter Expert Advice🤫
We think this is how you could land Business Improvement Manager in Barnstaple
✨Tip Number 1
Network like a pro! Reach out to people in the industry, attend local events, and connect with current IBMG employees on LinkedIn. You never know who might give you a heads-up about an opportunity or refer you directly.
✨Tip Number 2
Prepare for those interviews by researching IBMG’s values and recent projects. Show us that you’re not just another candidate; demonstrate how your experience aligns with our mission to improve branch operations and customer service.
✨Tip Number 3
Practice your pitch! Be ready to explain how your skills can help us enhance efficiency and profitability. Use specific examples from your past roles to illustrate your impact and problem-solving abilities.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets seen by the right people. Plus, it shows us you’re genuinely interested in joining the IBMG team.
We think you need these skills to ace Business Improvement Manager in Barnstaple
Some tips for your application 🫡
Tailor Your CV:Make sure your CV speaks directly to the role of Business Improvement Manager. Highlight your experience in branch operations and any relevant skills that align with what we’re looking for at IBMG.
Craft a Compelling Cover Letter:Your cover letter is your chance to shine! Use it to explain why you’re passionate about improving business processes and how your background makes you a perfect fit for our team.
Showcase Your Analytical Skills:Since we value data-driven decisions, don’t forget to mention specific examples where you’ve used data to improve efficiency or performance in previous roles. We love numbers!
Apply Through Our Website:We encourage you to apply through our website for a smoother application process. It’s the best way for us to receive your application and get you on the path to joining our fantastic team!
How to prepare for a job interview at IBMG
✨Know Your Business Processes
Before the interview, brush up on your understanding of business processes and controls. Be ready to discuss how you've improved systems in previous roles, as this will show your potential employer that you can hit the ground running.
✨Showcase Your Communication Skills
As a Business Improvement Manager, you'll need to influence and communicate effectively with various teams. Prepare examples of how you've successfully communicated complex ideas or changes in the past, and be ready to demonstrate your confident communication style during the interview.
✨Be Data-Driven
Since the role requires an analytical mindset, come prepared with examples of how you've used data to drive decisions. Whether it's improving efficiency or supporting performance, showing that you can leverage data will set you apart from other candidates.
✨Demonstrate Adaptability
This role involves travel and working across multiple branches, so highlight your adaptability and willingness to embrace change. Share experiences where you've successfully navigated challenges or adapted to new environments, as this will resonate well with the interviewers.
