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For Companies At a Glance
- Tasks: Lead the design process and create user-centred solutions for public sector clients.
- Company: Join IBM, a leader in tech innovation with a focus on collaboration.
- Benefits: Enjoy flexible working, 25 days holiday, and professional development opportunities.
- Why this job: Make a real impact by enhancing user experiences in the public sector.
- Qualifications: Strong UX design portfolio and proficiency in design tools like Figma or Sketch.
- Other info: Diverse teams, career growth, and a culture that values your unique skills.
The predicted salary is between 36000 - 60000 £ per year.
Introduction
At IBM CIC, we provide technical and industry expertise to a wide range of public and private sector clients in the UK. A career in IBM CIC means you’ll have the opportunity to work with leading professionals across multiple industries to improve the hybrid cloud and AI journey for the most innovative and valuable companies in the world. You will get the chance to deliver effective solutions, driving meaningful business change for our clients, using some of the latest technology platforms. Curiosity and a constant quest for knowledge serve as the foundation to success here. You’ll be encouraged and supported to constantly reinvent yourself, focusing on skills in demand in an ever changing market. You’ll be working with diverse teams, coming up with creative solutions which impact a wide network of clients, who may be at their site or one of our CIC or IBM locations. Our culture of evolution centres on long-term career growth and development opportunities in an environment that embraces your unique skills and experience.
We Offer
- Many training opportunities from classroom to e-learning, mentoring and coaching programs and the chance to gain industry recognized certifications
- Regular and frequent promotion opportunities to ensure you can drive and develop your career with us
- Feedback and checkpoints throughout the year
- Diversity & Inclusion as an essential and authentic component of our culture through our policies and process as well as our Employee Champion teams and support networks
- A culture where your ideas for growth and innovation are always welcome
- Internal recognition programs for peer-to-peer appreciation as well as from manager to employees
- Tools and policies to support your work-life balance from flexible working approaches, sabbatical programs, paid paternity leave, maternity leave and an innovative maternity returners scheme
- More traditional benefits, such as 25 days holiday (in addition to public holidays), private medical, dental & optical cover, online shopping discounts, an Employee Assistance Program, life assurance and a group personal pension plan of an additional 5% of your base salary paid by us monthly to save for your future.
Your Role And Responsibilities
We are seeking an Experience Consultant in Research to lead research efforts that uncover user insights and inform the design of engaging digital experiences. Your role will involve overseeing research projects, managing stakeholder expectations, and ensuring the delivery of actionable insights that drive product development and user experience improvements.
Responsibilities
- Lead the planning, execution, and analysis of research studies, including ethnographic, generative, and quantitative methods.
- Design and facilitate workshops, focus groups, and co-creation sessions to generate user-centric solutions.
- Analyze research data, creating reports and presentations that effectively communicate findings.
- Collaborate with designers, developers, and product managers to integrate user insights into the design process.
- Mentor junior researchers, providing guidance and feedback on their work.
Preferred Education
Bachelor\’s Degree
Required Technical And Professional Expertise
- Extensive experience with various research methodologies and tools.
- Strong analytical and communication skills, with a proven track record of presenting findings to diverse audiences.
- Ability to manage multiple research projects and stakeholder expectations.
- Passion for user-centered design and a deep understanding of user needs and behaviours.
As an equal opportunities’ employer, we welcome applications from individuals of all backgrounds. However, for you to be eligible for this role, you must have the valid right to work in the UK. Unfortunately, we do not offer visa sponsorship and have no future plans to do so. You must be a resident in the UK and have been living continuously in the UK for the last 5 years.
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UX Designer - Public Sector GDS/UCD employer: IBM
Contact Detail:
IBM Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land UX Designer - Public Sector GDS/UCD
✨Tip Number 1
Network like a pro! Reach out to your connections in the industry, attend meetups, and engage with professionals on LinkedIn. You never know who might have the inside scoop on job openings or can refer you directly.
✨Tip Number 2
Show off your portfolio! Make sure it’s up-to-date and highlights your best work, especially projects relevant to the public sector. When you get the chance to chat with potential employers, be ready to discuss your design process and the impact of your work.
✨Tip Number 3
Prepare for interviews by practising common UX design questions and scenarios. Think about how you can demonstrate your understanding of user-centred design principles and GDS standards. Mock interviews with friends can help you feel more confident!
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets seen. Plus, we love seeing candidates who are proactive and engaged with our company. So, go ahead and hit that apply button!
We think you need these skills to ace UX Designer - Public Sector GDS/UCD
Some tips for your application 🫡
Show Off Your Portfolio: Make sure to include a link to your portfolio that showcases your best UX design projects. We want to see your creativity and how you tackle user-centered design challenges, especially in the public sector!
Tailor Your Application: Don’t just send a generic application! Take the time to tailor your CV and cover letter to highlight your experience with GDS standards and UCD principles. We love seeing how your skills align with what we’re looking for.
Be Clear and Concise: When writing your application, keep it clear and to the point. Use bullet points where possible to make it easy for us to read through your experience and skills. We appreciate straightforward communication!
Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way to ensure your application gets into the right hands and helps us keep track of all the amazing talent out there!
How to prepare for a job interview at IBM
✨Know Your UX Principles
Make sure you brush up on user-centered design principles and methodologies. Be ready to discuss how you've applied these in your previous projects, especially in a public sector context. This will show that you understand the unique challenges and requirements of the role.
✨Showcase Your Portfolio
Bring along a robust portfolio that highlights a diverse range of UX design projects. Focus on those that demonstrate your experience with GDS standards and public sector work. Be prepared to explain your design process and the impact your designs had on user experiences.
✨Prepare for Collaboration Questions
Since this role involves working closely with cross-functional teams, think about examples where you've successfully collaborated with developers, product managers, or stakeholders. Highlight your communication skills and how you ensure alignment with project goals.
✨Research IBM's Culture
Familiarise yourself with IBM's values and culture, particularly their focus on diversity, inclusion, and continuous learning. Be ready to discuss how your personal values align with theirs and how you can contribute to their innovative environment.
