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For Companies At a Glance
- Tasks: Lead user-centered design processes and create intuitive digital products for public sector clients.
- Company: Join IBM Consulting, a leader in tech innovation and collaboration.
- Benefits: Competitive salary, career growth opportunities, and a culture of empathy and evolution.
- Why this job: Make a real impact on public services while working with cutting-edge technology.
- Qualifications: 4+ years UX design experience, proficiency in design tools, and strong communication skills.
- Other info: Diverse and inclusive environment focused on continuous improvement and user satisfaction.
The predicted salary is between 36000 - 60000 £ per year.
Introduction
A career in IBM Consulting is rooted by long-term relationships and close collaboration with clients across the globe.
You\’ll work with visionaries across multiple industries to improve the hybrid cloud and AI journey for the most innovative and valuable companies in the world. Your ability to accelerate impact and make meaningful change for your clients is enabled by our strategic partner ecosystem and our robust technology platforms across the IBM portfolio; including Software and Red Hat.
Curiosity and a constant quest for knowledge serve as the foundation to success in IBM Consulting. In your role, you\’ll be encouraged to challenge the norm, investigate ideas outside of your role, and come up with creative solutions resulting in ground breaking impact for a wide network of clients. Our culture of evolution and empathy centers on long-term career growth and development opportunities in an environment that embraces your unique skills and experience.
Your Role And Responsibilities
We are seeking a seasoned UX Designer with a minimum of 4 years of professional experience to join our team. The ideal candidate will have a strong background in designing digital products and services for public sector organizations or government agencies.
Responsibilities
- Lead the user-centered design process from ideation to implementation, ensuring all design solutions meet the specific needs and challenges of public sector projects.
- Develop deep empathy for users through research and user testing, creating personas, user journey maps, and prototypes to inform design decisions.
- Work closely with cross-functional teams including product managers, developers, and stakeholders to translate complex information into intuitive, accessible interfaces.
- Advocate for evidence-based design decisions, using data and user insights to support your work and influence strategy.
- Contribute to the continuous improvement and evolution of our digital services, staying abreast of emerging trends, technologies, and best practices in UX design.
- Ensure all designs adhere to accessibility guidelines (WCAG 2.1) and are compliant with relevant public sector standards and regulations.
- Collaborate with internal teams to plan and execute usability testing to validate design decisions and ensure ongoing service improvement.
Preferred Education
Master\’s Degree
Required Technical And Professional Expertise
- Bachelor\’s degree in User Experience Design, Human-Computer Interaction, or a related field. A Master\’s degree would be an asset.
- At least 4 years of professional experience as a UX Designer, with a proven track record in the public sector or a government agency (GDS).
- Proficiency in UX design tools such as Sketch, Figma, Adobe XD, InVision, and prototyping tools.
- Strong understanding of user-centered design principles and methodologies, including but not limited to, user research, information architecture, interaction design, and visual design.
- Demonstrated ability to create wireframes, prototypes, and high-fidelity mockups that effectively communicate design intent.
- Experience conducting user research, usability testing, and iterative design.
- Excellent communication skills, with the ability to articulate design decisions and rationale to both technical and non-technical stakeholders.
- Knowledge of government digital service standards and accessibility guidelines is preferred.
- Ability to work collaboratively in a fast-paced environment and manage multiple projects simultaneously.
Join us in our mission to enhance public sector digital services and positively impact citizens\’ lives. If you possess a passion for user-centered design and a commitment to public service, we\’d love to hear from you.
IBM Research is an Equal Opportunity Employer. We celebrate diversity and are committed to creating an inclusive environment for all employees.
*Note: Only candidates with experience in public sector or government agency will be considered for this position.*
Preferred Technical And Professional Experience
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UX Designer employer: IBM
Contact Detail:
IBM Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land UX Designer
✨Tip Number 1
Network like a pro! Reach out to your connections in the UX design field, especially those who have experience in the public sector. A friendly chat can lead to valuable insights and even job referrals.
✨Tip Number 2
Show off your portfolio! Make sure it highlights your best work, especially projects related to public sector or government agencies. Tailor your presentation to showcase how your designs have made a real impact.
✨Tip Number 3
Prepare for interviews by practising common UX design questions and scenarios. Think about how you can demonstrate your user-centered design process and your ability to collaborate with cross-functional teams.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets seen by the right people. Plus, we love seeing candidates who are proactive about their job search!
We think you need these skills to ace UX Designer
Some tips for your application 🫡
Tailor Your CV: Make sure your CV reflects the skills and experiences that align with the UX Designer role. Highlight your work in public sector projects and any relevant design tools you've mastered. We want to see how you can bring value to our team!
Craft a Compelling Cover Letter: Your cover letter is your chance to shine! Share your passion for user-centered design and how it connects to our mission at IBM Consulting. Let us know why you're excited about this opportunity and how you can contribute to enhancing public sector digital services.
Showcase Your Portfolio: Include a link to your portfolio that showcases your best UX design work, especially projects related to the public sector. We love seeing your design process, from ideation to implementation, so make sure to include case studies that highlight your problem-solving skills.
Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you’re considered for the role. Plus, it gives you a chance to explore more about our culture and values!
How to prepare for a job interview at IBM
✨Know Your User-Centred Design Principles
Make sure you brush up on user-centred design principles before the interview. Be ready to discuss how you've applied these in your previous projects, especially in the public sector. This will show that you understand the unique challenges and needs of government agencies.
✨Showcase Your Prototyping Skills
Bring along a portfolio that highlights your best work with tools like Sketch, Figma, or Adobe XD. Be prepared to walk through your design process, from ideation to implementation, and explain how your designs have improved user experiences in past projects.
✨Emphasise Collaboration
Since you'll be working closely with cross-functional teams, share examples of how you've successfully collaborated with product managers, developers, and stakeholders. Highlight any specific instances where your communication skills helped bridge gaps between technical and non-technical team members.
✨Stay Updated on Trends
Demonstrate your curiosity by discussing recent trends or technologies in UX design that excite you. Mention how you keep yourself informed and how you plan to incorporate these insights into your work at IBM Consulting, especially in enhancing public sector digital services.
