ServiceNow Technical Consultant — ITSM/ITOM Innovator

ServiceNow Technical Consultant — ITSM/ITOM Innovator

Full-Time 60000 - 80000 £ / year (est.) Home office (partial)
IBM

At a Glance

  • Tasks: Lead ServiceNow implementations and provide expert guidance to clients.
  • Company: Join IBM, a leader in tech innovation and consultancy.
  • Benefits: Enjoy flexible working, recognition programs, and career growth.
  • Other info: Dynamic team environment with opportunities for professional development.
  • Why this job: Make a real impact by shaping IT service management solutions.
  • Qualifications: Experience in ServiceNow development and ITIL processes required.

The predicted salary is between 60000 - 80000 £ per year.

IBM is looking for a skilled ServiceNow Technical Consultant to join their team in Greater London. In this role, you will deliver expert configuration, maintenance, and strategic guidance on the ServiceNow platform, acting as a trusted advisor for successful implementations.

Your responsibilities will include:

  • Leading the development of tailored strategies
  • Preparing cost-benefit models
  • Providing training to clients

A Bachelor's Degree is preferred along with extensive experience in ServiceNow development and ITIL processes.

The position offers numerous benefits, including flexible working approaches and internal recognition programs.

ServiceNow Technical Consultant — ITSM/ITOM Innovator employer: IBM

IBM is an exceptional employer that fosters a dynamic work culture in Greater London, offering flexible working arrangements and robust internal recognition programs. As a ServiceNow Technical Consultant, you will have ample opportunities for professional growth and development, collaborating with industry leaders to deliver innovative solutions that make a real impact.

IBM

Contact Details:

IBM Recruitment Team

StudySmarter Expert Advice🤫

We think this is how you could land ServiceNow Technical Consultant — ITSM/ITOM Innovator

Tip Number 1

Network like a pro! Reach out to your connections in the industry, especially those who work at IBM or have experience with ServiceNow. A friendly chat can open doors and give you insider info on the role.

Tip Number 2

Prepare for the interview by brushing up on your ServiceNow knowledge. Be ready to discuss specific projects you've worked on and how you've tackled challenges in ITSM/ITOM. We want to see your expertise shine!

Tip Number 3

Showcase your problem-solving skills! During interviews, share examples of how you've developed tailored strategies or improved processes. This will demonstrate your ability to be a trusted advisor for clients.

Tip Number 4

Don't forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, we love seeing candidates who take that extra step to connect with us directly.

We think you need these skills to ace ServiceNow Technical Consultant — ITSM/ITOM Innovator

ServiceNow Configuration
ServiceNow Development
ITIL Processes
Strategic Guidance
Cost-Benefit Analysis
Client Training
Analytical Skills

Some tips for your application 🫡

Tailor Your CV:Make sure your CV highlights your experience with ServiceNow and ITIL processes. We want to see how your skills align with the role, so don’t be shy about showcasing relevant projects you've worked on!

Craft a Compelling Cover Letter:Your cover letter is your chance to shine! Use it to explain why you’re the perfect fit for the ServiceNow Technical Consultant role. Share specific examples of how you've delivered successful implementations in the past.

Showcase Your Problem-Solving Skills:In your application, highlight instances where you've developed tailored strategies or cost-benefit models. We love seeing how you tackle challenges and provide strategic guidance to clients!

Apply Through Our Website:We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you don’t miss out on any important updates during the process!

How to prepare for a job interview at IBM

Know Your ServiceNow Inside Out

Make sure you brush up on your ServiceNow knowledge before the interview. Be ready to discuss specific configurations and implementations you've worked on, as well as how you've tackled challenges in past projects. This will show that you're not just familiar with the platform, but that you can also provide strategic guidance.

Understand ITIL Processes

Since this role involves ITIL processes, it’s crucial to have a solid understanding of them. Prepare to explain how you've applied ITIL principles in your previous roles and how they can benefit IBM's clients. This will demonstrate your expertise and ability to lead tailored strategies.

Prepare for Scenario-Based Questions

Expect scenario-based questions where you'll need to showcase your problem-solving skills. Think of examples from your past experiences where you successfully implemented solutions or trained clients. This will help you illustrate your capabilities as a trusted advisor.

Show Enthusiasm for Flexible Working

IBM values flexible working approaches, so express your enthusiasm for this aspect during the interview. Share how you’ve successfully managed your time and projects in a flexible environment, which will align with their company culture and show that you’re a good fit.