Senior User Research Lead – Public Services

Senior User Research Lead – Public Services

Full-Time On-site
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IBM Consulting UK FutureNow is seeking a Senior Experience Consultant specializing in Research to lead end-to-end user research across digital services for government and public sector projects. You will shape research strategies, supervise teams, and deliver insights that influence policy, service design, and delivery throughout the project lifecycle.

You will design studies, create artifacts like personas and journey maps, facilitate workshops with senior stakeholders, and champion

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Senior User Research Lead – Public Services employer: IBM

IBM is an exceptional employer for a Senior AI Data Scientist, offering a dynamic work environment that fosters innovation and collaboration. With a strong emphasis on mentorship and professional growth, employees are encouraged to develop their skills while working on impactful AI projects that serve both public and private sectors. The flexible hybrid work model in the UK further enhances work-life balance, making IBM a desirable place for those seeking meaningful and rewarding employment.

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Contact Details:

IBM Recruitment Team